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November 2023 by Rhonda L Thomas
Nice personalble Rep, answered all my questions. Got quote and thry followed up the next day. Excellent service over the phone .
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November 2023 by photogal916
I've been to this branch for a variety of DMV & insurance purposes & the customer service has always been great!
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November 2023 by Michael Johns
Tiffani Brown is the true embodiment of quality customer service. The DVV staff is very knowledgeable, and informative. Great job AAA Greenhaven!
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October 2023 by Chris Angelo
Great service and was able to get discounted membership by adding my membership to my mom's existing membership. It was only $20+ some change for my Plus Membership good until April 22, 2024. They ALSO had the California drivers handbook which the DMV has been out of for months!
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October 2023 by Michelle Talbert
Friendly, fast, and efficient employees. Great alternative to DMV.
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October 2023 by Eli C (Eli)
Great staff and complete all services in one spot.
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September 2023 by Moon Lyght
Don't give out a whole lot of 5 stars, especially for customer service you're businesses, but I was actually impressed with how fast I was in and out of here. No one was wandering around like they were lost and didn't know what to do, or where to find something. They were pleasant. The office was neat. Told them what I needed, they took my info, and made it happen. I was in and out in like 15-20 minutes vs the hour I had expected.
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September 2023 by Jimmie “Kinjudo” Azevedo
Great customer service, and extremely nice people working there.
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September 2023 by Rosella
Great serviceParking can be hard but rarely crowded inside
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August 2023 by Queen S.
This is a lengthy one: My experience with AAA insurance company has left me unsettled. They are by far one of the WORST insurance companies available in California. When my car was hit by an UNLICENSED teenage driver, I sent video footage as proof that I DID NOT CAUSE the damage that was done to my car. After TWO Days (not even a week), they determined that my car was a "Total Loss". My car was still drivable - NOT a total loss. All I wanted was for my car to get fixed. I did not care about the money - I didn't want money! I wanted my car fixed, which is why we were paying hundreds of dollars for FULL COVERAGE in the first place. I spoke with FOUR different AAA 'Specialist' and every single one of them told me something different. NONE of them had communicated with each other. They gave me the run around the first week. By the 2nd week, Susan Golden (auto field specialist) sent me e-mails with TWO different options. When I responded with my choice, Susan Golden (very rudely) told me, "that option isn't available to you, I shouldn't have sent you that option". I was appalled! It made absolutely NO SENSE for them to send me those options, if it wasn't available to me. I lost ALL CONFIDENCE in AAA as my insurance company. They were UNHELPFUL and have the WORST Customer Service ever! Susan Golden, Paul Norat, Tracy Miller AND Shenea Wilkins are terrible representatives for this company! They did nothing but, try to take my car from me. So, beware of how awful this insurance is! They more than likely WON'T do anything to help you, even if you have VIDEO PROOF AND, have a Police Report! I will NEVER RECOMMEND this insurance to anyone! I give them a '-10/10'.
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July 2023 by M.A. Limjoco
I understand there is a large Chinese population in the Greenhaven & Pocket area, but it does not mean a strong understanding of the English language (written & oral) is not required. “Katie”, with DMV Services, really needs to “master” the English language - enroll in a class or something. She wasn’t sure where I needed to sign, having to ask guidance from her colleague, in Chinese, several times. All, just to misinform me of what to do. Therefore, requiring me to repeat the process all over again. If communication was solid from the beginning, this would not have happened. I’ve been a Premier member for 20+ years, never, have I had an experience like so.
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April 2023 by Jasmine NomKaye
Fantastic service! Amazing and kind staff!
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April 2023 by Chloe A.
Katie was great! Dmv services are so worth it! I was in & out! The service over all was top notch! The gentleman who got the maps for me went above & beyond! Beautifully maintained location & great staff.
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March 2023 by Wesley Nishimoto
Friendly and helpful staff ... got me in and out the door quickly.Location is convenient, but parking is limited due to having to share with other businesses.
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March 2023 by Julius Britto
Kia has been there forever. She's the greatest. Thanks
