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February 2024 by Michael W.
Aeropostale in Arden Fair Mall is a store perfect for teenagers shopping when their parents are shopping in Macy’s. The Aeropostale store is just outside of Macy’s.The store is pretty big and clean. The clothing design and store layout are focused on teens. Of course, most of the customers there are teenagers who may or may not be with their parents.
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January 2023 by Malikah H.
To be honest I have never stepped foot in an Aeropostale before today. With that said I drove across town to take my niece as she was looking for something. We were in the store roughly 5 minutes with 3 associates and no other customers and at no point did one of the associates ask did we need any help or even acknowledge we were in the store. I had to walk away to snap this picture to show just how close the one employee was to my niece, Bf, and I and homegirl literally uttered not one word. Pretty pathetic in terms of employee customer relations but I guess. Thankfully my niece couldn't find her size in whatever it was she came for as I really hate spending money at establishments with poor customer service.The store was over priced for the most part but very organized.... Hence the one star. Aside from that I could never step foot in again and not lose any sleep
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January 2023 by Google user
This has always been one of my favorite clothes store
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July 2022 by Rashonne walker
This has always been one of my favorite clothes store
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February 2022 by Surya
Customer service excellence love it
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November 2019 by Will Gay
They seemed a bit short staffed tonight, but were very helpful when we tracked them down. The sales always make the clothes decently priced and I love how comfortable their clothing is. We always have good luck at the Arden store
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September 2019 by Cindy Stevens
Good bogo offers today,woo hoo
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September 2019 by Allyssa P.
It's been a long time since I shopped at Aeropostale but they continue to have the best deals! I was browsing on Friday night and found myself spending $50 by the time I walked out the door, but I got some great work clothes for myself and my boyfriend! The best part about my trip had to be check out. The young lady was super helpful and accommodating. There were several confusions about prices and I made the issue clear, but the young lady handled my annoyance very well and was patient. Lol, however that's where the one star deduction comes into play. The store needs to be better organized. I get that it was the end of the day but it wasn't so busy that clothes should be in the wrong space and tagged at the wrong price.
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August 2019 by Tekauto Gaming
I love what they have for sale for T-shirts and sweaters. I will go there again and again.
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July 2019 by Crazy Girl Playz
They had a great sale! I purchased about half of my son's back to school clothes. Also received a coupon for next visit.
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June 2019 by Jennifer Lozano
Found great sales
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May 2019 by Brenda valencia
Frank sucks he is such bad bad customer rep. He hates his job and make customers want to run out of that store
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May 2019 by Jacquie N.
I don't leave many reviews but my experience at this store was so fantastic I just had to. I went in last week and was helped by a man named Frank. He went out of his way to find a shirt I really wanted by taking the time to go through their inventory cupboard. I accidentally got the wrong size of clothing and came in later that day and exchange them. He was fantastic and completely understood. I realized when I got home that I was missing a t-shirt that I purchased. It was totally my fault I accidentally left it. I came in a week later explained the situation to him he didn't even bat an eye. He took me at face value and made it right. They were having a buy one get two T-shirts for free. I guess I wasn't able to count that day because I didn't fulfill that obligation. Consequently I was charged full price for a shirt. My fault. When I brought the receipt back to him and was curious why I was charged full price he explained it to me. but he went ahead and offset that price, once again making it right for the customer. I suffer from social anxiety, just going to the mall is difficult. And explaining my situation about leaving a shirt and being charged full price, hoping I'm believed, is excruciating. But he made my experience at Aeropostale absolutely wonderful. And it's left a lasting positive impression. I will definitely continue to shop there. Their customer service is phenomenal!!! Thank you Frank you are AWESOME!!!
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May 2019 by Gary Kline
Daughter loves this store!
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April 2019 by Dennis Grimm
Good stuff for good prices
