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March 2024 by Jim R
Great experience. The representative who checked us in was friendly and very efficient. We were on the road within 15 of arriving at the rental location while the line at Dollar just kept growing deeper and deeper. Well worth the extra $20/week to be on the road versus standing in line for an hour+. Drop-off was simple and fast as well. Highly recommend this location in Sacramento. Great job!
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March 2024 by Paul Prigge
Clean vehicle. Friendly, attentive staff. Easy rental overall.
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March 2024 by Gil Mitchell
Quick in and out. Rate was fantastic for the week. Service could not have been better.
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March 2024 by Amy Nguyen
Highly recommend! Eddie was professional and so kind! Second time renting from them and both times they ensured I made it to my flight on time (with less than an hour to spare.
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March 2024 by Scott M. Miller
Chue, at the Alamo hooked it up and helped get myself on the road with excellent care.
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March 2024 by Salar Hussain
Great experience thank you Sashi i swear no body will help you like she do.
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March 2024 by Ryno Kaiser
The car was good, clean and ready to go. The staff was decent and helpful, especially at the return point at the airport. It always costs too much though. Every single time.
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March 2024 by Tim Pope
Ryan at Ontario was great at greeting and pointing me in the direction I needed to go. Thanks Alamo
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March 2024 by Roman Shovkun
I rented a car from the Alamo at the Sacramento International Airport. I requested an all-wheel-drive car and I got it. Also, when I returned the auto one of the receiver managers kindly offered to drive us to the terminal when he saw how much luggage we have.
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March 2024 by Aron Parker
Haven't rented a car in many many years. Did this through Delta and everything was great. Quick shuttle from Sacramento airport over to the rental pickup which had no line and got my car within 10 minutes. Dropping off the car was also very quick and easy. Be sure to give yourself an extra 15 to 20 minutes getting to the airport to provide time to catch your shuttle back.
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March 2024 by ERIC PAIGE
Homer was great the guy was patient honest and great conversation. Helped me make the right choices without being pushy and unreasonable
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March 2024 by Wayne Fiskum
Picked up my reserved Chrysler Pacifica Minivan today from Alamo and the car was filthy dirty inside. Human hair all over the inside, dirt all over inside (in the all of the door jambs, the window controls, the console and basically anyplace that wasn't a smooth surface, even the steering wheel was filthy dirty). There were wrappers and parts of bags in clear view looking inside. Interior carpets were also filthy dirty and somewhat matted down. Someone had sprayed some kind of car scent all over the interior and it was so strong that even my clothes smell like it now. Even the seat belts are filthy dirty as well as the wells for the StowNGo seats (the very back seat has the carpet actually pulled away from the inside of the well and has collapsed to the bottom of the well). The exterior of the car was completely water spot stained, including the windows, so much so that the windshield wipers do not clear water off the windshield and the inside of the windshield will not defrost because it is also filthy dirty). SiriusXM is expired so local stations only. I looked around for an Attendant and there was nobody to talk to unless I went back inside and waited through the line again. I don't know who their Detailer is, but from the looks of this vehicle, it must be Pig-Pen from the Snoopy cartoons. I have rented from this Alamo before (in 2021) and that van was spotless, not sure what happened here, but I would rent from someplace else (unless you actually like driving around a filthy sty - personally I do not). BTW, this vehicle has right around 70k miles. Unacceptable.
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March 2024 by Rick Goodman
The entire process from pickup to return was a breeze. All personnel involved with professional, courteous and kind.
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March 2024 by Jeff Kloster
Kim went above and beyond to make sure that we were well taken care of. Seamless rental experience. Nicely done!
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March 2024 by Dave Darab
Always a great experience at Alamo at SMF. Staff is always very friendly and helpful. Shout out to Homer. He really looked out for me and my family by going the extra mile to look for a specific car for me. He wasn't pushy with add ons or upgrades. Thank you Homer.Transaction was quick and easy. The cars are very clean. Returns are super easy as well.
