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April 2024 by Chris T.
It'll be just "...a little wait" to get a battery replaced. 1 hour 45 minutes of a wait is not a little bit. As there are 1/2 dozen green shirts walking around doing nothing. But they're sales so they can't jump over to service when it's needed? Quoted $500-1500 for a battery replacement.Went over to UbreakIfix at Howe about Arden. In and out in 15 min, $250 to replace.Stop getting ripped off and your patience tested. Go anywhere else.
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April 2024 by David webb
Went in a few days ago and had my MacBook Air appraised, I decided to trade my laptop for a new MacBook. I tried to show my order receipt but the employee said they don’t recognize it and that I’d have to start the process over again. I explained that I had just gotten off the phone and they could pull my repair order. He said “well if you’re so confident then you can just do everything online” and walked awayI had to call a manager who then paired me with another rep in which I completed my purchase. Horrible service, I’d recommend going somewhere else or shopping online
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April 2024 by Simon Reynold
Worst MacBook Pro selection and they won’t let you reserve the model you need for a later pickup. They only accept orders in store for “what we have in stock in the back.” Any other company let’s you pre order any model in their stores for later pickup. Apples continuing to go downhill faster and faster nowadays. No wonder even Buffet doesn’t invest in Apple any more. Car project flopped and $3.5k Headset is junk too.
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April 2024 by Telma Cabral
We went to buy an IPhone and the guy that helped us was beyond amazing. The customer service was so professional but yet so friendly. He went above and beyond to help me to make a decision and never pressuring me to make the purchase. I don’t have enough words to describe it.
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April 2024 by jose manuel perez
Great services a lot of inventory
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April 2024 by Obaid Deedar
The worst Apple Store I ever been worst customer service. I was waiting by the door more than 30 minutes nobody comes to help me out. I don’t recommend anyone to go to that store.
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April 2024 by Francis Gopal
Nice people
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March 2024 by FrankLee SoYeang
It’s very good product
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March 2024 by Heather Fogal
Took same day appts, a bit of a wait but worth it.
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March 2024 by Geri Mohler
I got there really early and you got me in in a few minutes! Excellent service!
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March 2024 by Liam L
Macbook sent in for repair has been 2 weeks, no updates, gave them a call, no estimate, dont fix your laptop here
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February 2024 by Ahmad Jawad
Poor service no customer service waiting so long didn’t solve my problem uneducated employee
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February 2024 by Gregg Hester
AFTER READING THE REVIEW I THINK I WILL ORDER ONLINE. CUSTOMER SERVICE SUCKS! ANOTHER! ANOTHER EXPLANATION POINT!!!!!!!!!!!!!!!!!!!!!!!
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February 2024 by Nisa Woodruff
I like going shopping at Arden Mall they had a food court they have a playground the kids can play at and cuz it's inside the building and have a other sitting areas and they got all a bunch of stores you can walk and shop at the same time
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February 2024 by Jazee Jaz
Spacious, busy but well managed. As I’ve said busy, waited over 10 mins for a staff.