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December 2023 by celeste tahod
my husband and I had a great experience visiting this location on Black Friday! We received excellent care and customer service from Angel. She was so sweet and helped us upgrade both of our phones in a timely matter! both AT&T and Angel exceeded our expectations. many thanks!
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November 2023 by Sweetie Marie
Maria is patient, kind, and does not oversell/push sells on you. She does convince you of the better alternatives which leads to being a great salesperson. She walked us through a difficult situation where my husband's phone just died and he was completely frustrated with technology and impatient with the process of buying a new phone and getting it functioning. We had to wait for his phone to arrive the next day but waited two more days to go in to get it because Maria had days off from work because we wanted to have the same understanding, patience, and great customer service we experienced when we first walked into this AT&T store. Thanks Maria for your help, consideration, patience, and pleasant personality.
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November 2023 by Felton Hill
I love this store so much! Everyone at the store make my day so much more better whenever I come in. Ambi, Jasmine and Angel are the best. You’re in safe hands with these kind souls. Thank you guys!
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November 2023 by Maaria Ubaidullah
Came tonight to get a new sim for my mom’s phone. The assistant manager Jasmine was so patient with my elderly mother and helped us do everything we needed to. Before going in, I had called the AT&T customer service line 3 times and they were not helpful. Not only was so patient, she was kind and understanding of our situation. Highly recommend this location. Ask for jasmine!
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November 2023 by Phenny S.
Service was great here. This is a newer location not sure when they opened. I was helped by Maria. I came and brought my son in to upgrade his phone and do a trade in. We had some difficulties with the parental screen time locks due to my error but Maria was able to fix it and we were able to proceed! Great trade in deal. We traded my sons iPhone 12 in for an iPhone 15 costing me $0 for the phone however taxes was about $73 and bought him their lifetime warranty screen protector and camera protector plus a phone case for $170. It was kind of pricey they offer 20% off for purchasing 3 accessories or more. I'm aware I paid for convenience. Overall, clean space, small and quaint, all employees were friendly and helpful. I would recommend this business!
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November 2023 by Isaura Herrera
I went in there a couple times and thought the staff was friendly and helpful. However I went in there yesterday to activate my new phone line and the MANAGER helped me make the transfer. However he also gave himself a five star rating on my phone. I didn't notice this until I went home and got a notification from the "owner" thanking me for leaving the rating. This made me feel so weird as he had access to my phone during the process and I could not see what he was doing. I called to talk to him and he said it was a glitch!? He also said I could delete the rating if I wanted to, however that is not the issue. I told him I hope he doesn't do this to others as I did not want to go back and forth with him. Such a weird experience and very unethical.
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November 2023 by Steven Spilmer
Went in to upgrade my iPhone 6 to a 15. Angel was of great help in directing me to a 14 max pro as I needed a new phone that day and didn't want to wait a month for the 15. And she saved me about 500 bucks. She was great at downloading my new phone from the cloud and took the time to teach this old soul how to use the 14. Extremely pleased with the service she provided and there was no wait time as I was helped as soon as I walked in the door.
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November 2023 by 2 Smoov
Just left the att store and Ambi provided me with amazing customer service! She was extremely patience and help solve all of my issues. ?♂️? I had more than one! Thank you again Ambika!
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October 2023 by Love H.
I want to personally thank Angel, for her tremendous customer service and support. I can honestly say, upgrading my phone with Angel was sweet and pleasant. She was thorough and understanding to my needs. Not only that, the store got mad busy! However, Angel and all Techs were aware and conscious of who walked in. They even got them in and out; all at the same time me as well. They all performed with awesome customer service. I recommend this store strongly. Thanks Angel and all for today services, it was a pleasure working with you! ~Sarai
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September 2023 by Gurlal Singh
Very nice staff very helpful guy name shill
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September 2023 by Maria
ported in from t-mobile and upgraded and Angel made everything a breeze! very much appreciate her help. they also have a really nice store. it’s super clean and very well organized! found my accessories really fast
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August 2023 by Marilyn T.
Went into add the phone line as I had gotten Internet through them a couple of months prior. Advised them what I was currently paying with my other provider, and was told that yes they could meet that price. So I moved my mobile service over to AT&T. That was a huge mistake. I was never told about the activation fees, or if there was a plan change for any reason, you must pay a $6.00 fee EACH TIME. Well, they made two mistakes and thought it was okay to charge me $12.00 for their mistakes. Told them they lost a customer over $12.00 plus, when I returned the phone, I was charged another $55 for a restocking fee. So yes, AT&T knows how to screw your for their own greed.
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August 2023 by Rupali Dewan
Ambi was very polite and patient with great information to give about plans and helped me with porting in my phone number. Store was very nice and clean . Will come for my upgrade soon and referred my friends to go to this store.
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August 2023 by Jackson Wells
Not often do I find myself reviewing places ,however, I feel inclined due to the pleasant experience Ambi nurtured. shopping was made stress free and she was able to answer my countless questions without skipping a beat.
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August 2023 by Ambika Dewan
i loved the way how i was greeted and the customer service was really good. They told me about one of the deals and promotions and I decided to go with it! They were really convincing and loved how clean and organized the store was! :)
