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March 2024 by Anne G.
I can trust them. The box that I sent to the Philippines, gets there the same way and looks when I dropped it off. No broken or tear on the box. I highly recommended them when it comes to cargo padala and even money remittance
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July 2023 by Jack H.
Getting the balikabayan box rates is a huge top secret. If you message them via messenger or text them at the provided number, they'll ask a whole lot of information...JUST TO GET THE COST OF SENDING A BOX. And their webpage and social media page are complete waste of time. All you'll see in it are useless information about how great their services are.
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May 2023 by Jerah C.
Only If I can't leave even a single star I won't! But yelp wont let you through without leaving a single star! I send money today, I was told if its below 5k it won't required a bank statement, it won't require a proof of income, cause its below 5k, they only asked for my SSN and have me filled in those form, so I did, when my brother goes to ML the transactions is error, my brother proceed to metrobank because I was being told we can also collect the money in metrobank still transactions missing! When i go online to their apps ( Atlas Apps ) it shown the money was being hold! What the F! So Im calling the manager to address this issue and re evaluate to your employee here if they really know whats their doing! Its seems like they don't know what they're doing! That money is intended for something very important! Please if you don't know what your doing! Quit!
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April 2023 by Mocha F.
They lost my box sent to Manila last summer. Investigation took very long time and finally they admit they lost it and gave us only $200 for that without paying back $75 shipping fee. That box was big one and contained lot more valued stuff. This was big disappointment. Will never use Altas again.
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March 2023 by Ed F.
I can't really have a big review about this place other than that they sell boxes used to fill when traveling abroad. I used the box for goods that i wanted to bring to the Philippines for family and friends. The best part is that they sell a box with a handle to make it easier to haul around the airport and to load and unload.
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February 2023 by Pina Joves
I started using ATLAS since 2005. I never had a problem. Friendly people and on time.
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February 2023 by Freddier P.
They have the worst customer service!!!! Bought a large box so we can check if our items for shipping will fit. The box is still not big enough so we are returning the 2 boxes we bought. They said they don't accept returns after waiting in the queue for he reason that they already did an inventory of sales when we bought it. Whatttt???? Left the boxes in the store coz i have no use for it. Never again!!! Staff are unfriendly and no customer service manners.
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August 2022 by Les T
Never had an issue outside cargo ship delays during the peak of the pandemic from 6wks to 8wks. Oak port - Mnl port. Once the boxes have arrived at the port a few days later they are out for delivery.Never had boxes go missing or damaged and I mostly ship out 3+ machos at a time the most being 5.They did quietly changed the measurements of the boxes by inches.
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October 2021 by Jj F.
Dont use atlas shipping service or you will regret it.they are rude very unprofessional,very slow shipping time dont waste your money.kung nais ninyo magpadala ng balikbayan box maraming mas worth it ang ibabayad ninyo at mas convenient kesa sa stress mula sa company na ito.zero rate
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October 2021 by Joie C.
kung pwede lang mag rate ng 0. They scheduled to pick up my box at 6:00-6:30 AM. I woke up at 5:30 para ma prepare yung box. 7 AM wala pa yung pick up driver. Called the atlas and was inform to wait for 10 mins. Waited another 30 mins and called again. This time the lady told me the driver came at 6 AM when they didnt come. I was in the living room at 5:30 so i can see the driver pull up if ever and i went outside at 6 am to wait. Nobody came. Nakakaloka. Im ok to wait but my husband put the box outside na before he left then it started raining. I cant pull the box inside cause it was too heavy. If they cant make it tell the truth you dont have to lie to make excuses. Will never ever use This service again.
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May 2021 by The Batman Of S.F. V.
Yes there are bad reviews and good but I can only give a review based on my experiences with them. So far good 5 deliveries that are secure and timely matter.
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January 2021 by Michael S.
Itatagalog ko na para sa inyo mga kababayan totoo ang mga negative feeds dito. Walang kwenta tong company na toh should not be doing business here in sacramento. My package was still out there after 60days .wala pa rin at wala man anything to keep me in business
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December 2020 by Regina Zapanta
This company is untrustworthy I always send padala box multiple times and for the last 2 times are boxes was opened and stole are goods this is not right! So Do not trust this company! If you want are trust back you need to secure are goods and investigate your workers!
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September 2020 by Sparky
I’d been using Atlas for about 10 years now, and still do. I’d never encounter any problems of all the boxes that i’ve sent from San Jose, San Diego, Las Vegas and here in Sacramento.
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July 2020 by Angie M.
This review is actually for Atlas International Shippers in the Philippines. I have been using Atlas for couple of years now (I switched from LBC to Atlas) due to the fact that LBC was opening and stealing the goodies. Same thing happened with Atlas last June 2020! I sent 2 boxes + 2 small boxes. All boxes were taped up - and note that I used a lot of tape! Atlas straps each box before it leaves their receiving office.Both boxes arrived without straps, single taped which can easily be removed) and the bulging boxes were flat! My sister opened them and there were so many missing items. I emailed Altas and took days to reply and Jeff Longares who manages Atlas Manila simply said "oh, the person who received the boxes signed the form in good condition" - that's it!! No further investigation. Atlas is off the hook! What a disappointing reply!Mga pinag kahirapan namin eh basta na lang nanakawin.....
