-
February 2024 by Sylvia Brendel
The lady at your store was kind and friendly very helpful - you company was smart to hire her !!!!
-
February 2024 by JD Martinez
Numero uno just like K.C. chiefs any chief fans out there?
-
February 2024 by Kateryna Struchkova
I would like to thank the consultant Eddie Navarro . Very competent guy!!! He helped us a lot and even though we did not know English, he easily agreed to communicate with us through an interpreter and helped us solve our questions! A specialist in his field ? I highly recommend this person. And thank you so much again!!!
-
February 2024 by Jeramiah Mileham
Poor customer service and overpriced phones
-
February 2024 by Lucas Almeida
After dealing with 7 months of lies and false promises from AT&T, I decided to go to the store. Eddie, the employee that was trying to help me, made a joke about my situation like I was making a big deal out of the situation. It was very unprofessional and rude on his part. I took a big breath and reported him to the manager. My issue was not resolved.
-
February 2024 by BE REAL
I love this place they are very kind and friendly. It is really worth visiting
-
February 2024 by Dante Davalos
Was helped right away and got excellent service while upgrading phone.
-
January 2024 by Isabel Govea
Jerrick was so helpful! I went to another ATT to go from prepaid to postpaid. I got a new phone and was told they were not able to transfer my ATT prepaid number to the new line. I ended up getting a new number but after doing research I was told I should have been able to keep my old number.I went to this ATT store and Jerrick fixed the mess from the other ATT store.It was a long process but thankfully he was patient and was able to use his knowledge to make sure my old phone number was transferrred. Thanks Jerrick!!
-
January 2024 by Marouf Sadat
Scam,My account scammed on this store
-
January 2024 by Greg Ransonette
My experience with Xavier was beyond expectations
-
December 2023 by Andre
Awesome experience with the representative (AI) it's fast and gets straight to the point. that cuts down on time spent on the phone.
-
November 2023 by Barbee Seymour
I received outstanding service from Xavier at the Fair Oaks Blvd store in Sacramento. The phone I wanted was not in stock, so Xavier called the store at Arden Mall to verify they had my phone in stock. I then drove to that store and received outstanding service from Arturo. I'm thrilled with my new phone!
-
November 2023 by Jorge Kroell
Well I went with the intention of upgrade my old phone you guys offered me many options, “colors and storage capacity”. I choose a light blue and 256gb storage capacity but you guys didn’t have neither one, honestly make no sense to me trying to selling something that you don’t have. At the end of the day I walked with something I didn’t choose
-
November 2023 by Amos Holts
On Monday the 23rd of October The Visit to the AT&T store at Arden mall was fantastic there was no line, so therefore there was no waiting! And the customer support persons was so very outstanding and neighborly! Very very good!
-
November 2023 by Sandi D.
I went to the store today to get assistance with deleting some text messages that I wasn't able to figure out since I bought it in November of last year. 2 Gentlemen were standing around doing nothing. No one else was in there either. One of them deleted ALL of my text messages after I had informed him that I needed to save some. Idiot!! That's why my bill goes up every month. They have had poor customer service for about 10 years now.
