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February 2024 by Julie M.
This provider is horrible!!!!!!!! They are nothing but crooks, scammers, dishonest, ridiculous people to do business with!!!! I am a reasonably intelligent person and cannot accomplish a simple task with them. They asked me to do a few simple things which I did, then say I'm disqualified????? I did a simple thing of removing a line from my account on the app which resulted in my signature discount program being deleted???? I called to re-add it and did all the required things. However, they sent an email saying I didn't qualify????? I called asking what I needed to do and they said I needed to have the account holders information , which I added. I was again notified that I did NOT qualify. Shame on them!!!!! Dishonest, unloyal crooks!!! What kinds of hoops do I need to jump through to add my signature program back on?
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December 2023 by Jose Oliveros
Anthony and Bobby were the most helpful and effective answered all my questions! Definately Will be coming Back
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December 2023 by Martha James
Bobby was extremely awesome....BIG THANKS!
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December 2023 by Mary Singh
Bobby went above and beyond to get my iPad to me he needs a bonus and he needs to get paid for promoting sales.
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November 2023 by Sonny Prasad
Bobby Tran was speedy , and took care. Of our family.I’m from the union city location.My mom lives in sac, Bobby helped explain all the benefits and what options we have.We are very happy with his speedy service.Thank you -Sonny prasad
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November 2023 by Bao Xiong
The manager was absolutely helpful and knowledgeable and has a sense humor. We were in and out in no time. Thank you for taking care of us.
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October 2023 by Naomi Anderson
The coursity And concern is wonderful. Knowledge and expertise about the equipment fantastic! I want say more, it is the first time I have ever be treated so graciously, like I made a difference.The MGR, was pleasant and helpful.
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September 2023 by Gloria Miranda
I had the best customer service with Bobby T. at AT&T on Mack Rd. He made sure my watch phone was working before I left the store. It took about 30 minutes because T Moble didn't unlock my phone like that said it was. Bobby was determined to resolve my issue. Mission complete! Thank you so much!!
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September 2023 by Hoai Nguyen
The AT&T Store in South Sacramento, CA, exceeded my expectations! The staff was incredibly knowledgeable and friendly, helping me find the perfect phone and plan. The store had a wide selection of devices and accessories, and the customer service was top-notch. I left feeling confident in my purchase and satisfied with the overall experience. Highly recommended!
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August 2023 by Towanda Starks
Martin was amazing,Stor Manager Bobby really gave a lot of direction and help. I was able to have a clear understanding on what i was purchasing. Dennis was amazing and gave great patience in porting my information over to my new phone
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August 2023 by Parambir Sandhu
I was greeted at the door with amazing big wonderful smile and then Mohammed helped me resolve my new iPhone issue while Bobby showed me and guided me with new offers and products in the office. I was hesitant to stop at this office I usually go to Laguna branch but due time constraint I stopped here. The experience was amazing and the new team is super helpful and they genuinely want to help me. Thanks ? guys for amazing service and helping me resolve my issue.
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August 2023 by Benito Garcia
came to the store few days ago because of device issues , mohammedsaad helped me contact customer support and file warranty claim and guided me throughout the process and was in contact the whole time. also helped me get new accesories which i never new were very helpful . everytime i had question regarding shipment he was available on call really appreciate the efforts from him .
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August 2023 by Josh Towns
Friendly staff. I enjoying talking to thr manager Bobby. He informs me of my options. I didnt feel pressure in buying so I head back when I am ready to make that purchase.
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July 2023 by Ana Thompson
Omg!!! These gentlemen were AMAZING!!! they were all so helpful and knowledgeable! They weren’t pushy and fully educated me on all my options so I can make informed decisions. Definitely an enjoyable experience!!! Highly recommend stopping by for all your needs. ❤️
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July 2023 by Edward Silva
I came to the AT&T Mack Road Store because the call forwarding feature for our business line wasn’t working. Mohammed was so patient and knowledgeable. He helped me with all the tech techniques that allowed me to set up a second line on my cell and now I’m it missing any business calls.Mohammed was the Super Hero that saved my company from losing customers.I am forever grateful!!!!Ed SilvaS&G Drywall IncEstablished 1991
