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March 2024 by Scarlett J.
My iPhone 14 started acting up, and from what I read online, it was probably due to the last update, even though that was a few weeks previous. I called ATT Customer Service three times to get help; they checked my home internet, and the wi-fi service was fine. Yet my phone said I had no internet, even though I could open some apps. I finally went to this ATT store (I didn't get their names), but she fixed it! It turns out it was my VPNs causing the issue. What a relief! This will be the store I go to if I ever have a problem again and will buy my next iPhone here.
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September 2023 by Gary Wall
These guys really know their business. They helped me order a Z Flip 5 and sent my trade-in as well. I was so happy with my experience. I went back with my wife and got her one also! Net cost on both phones.....Zero $ after trade-ins.
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September 2023 by Michael Abraham
Excellent customer service, the rep handled all my issues and answered all my questions.
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June 2023 by Robertson Willis
Great store, very clean and friendly! Worked with Julian, he was very helpful and understanding. Convenient location.
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May 2023 by Mario Alexander Torres
Warren and Julian were so help with me today . I was very happy on how my experience went at AT&T off Madison this afternoon. Thank you guys so much ??
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May 2023 by Donny S.
this location is a gamble whether they are open or not. The time they claim to open is 10am. this has never been the case that I have found. 11am and their still closed. why this location is still open is beyond me. Find another location before using this one. It will save you a trip
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April 2023 by Jasmine Cruz
Just switched over to AT&T and that was a mistake .. walked in the store waited 15 and didn’t even get acknowledged so I walked out. So sad for employees to not have proper policies and procedures on how to greet a customer when they walk in. I’m thinking about switching to another company after this experience
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April 2023 by Skyler W.
Great staff all around. Wouldn't go anywhere else!! There's no difference between here & the corporate locations
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February 2023 by Viacheslav
one guy works there, he’s normal, but this is not an official store, but intermediaries, go to a normal store, I don’t recommend this company, the connection is good but no service, they solved my problem for more than 3 hours, they themselves made this problem and cut off my connection, although I paid for everything.
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February 2023 by BringMeThyPizza
Came in to get the new Apple Watch ultra and was assisted by Warren. He was very friendly and transparent with all the pricing that came along with getting the new watch. Had it ordered and to my door within 2 days. Overall was very pleased and glad I chose this store over another.
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February 2023 by Zhanka K.
Warren was super helpful today. He helped me get a new phone set up. He was patient and was willing to answer any questions I had. Overall, it was a positive experience.
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January 2023 by Jessie Savchenko
Kyle did a great job! Was very friendly and even though it was crowded handled everyone in a timely manner alone. 5/5 stars
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November 2022 by oksana k
My husband and I went to pay phone bill on manzanita at&t store and they closed it 30 minutes earlier they shouldn't be doing that absolutely NOT OK, so end up going to a different store on Madison We had a gentleman named warrant help us, great customer service ?
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November 2022 by Fred Rivero
Need to talk talk directly & physically to a billing representative, not to a sales representative for cellphones, or directv. I could could talk to someone on cell phone at home.A physical billing office in Sacramento.
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November 2022 by Maiia Ksenofontova
Allen is super helpful and efficient but his store is under staffed, but at least it’s open unlike the other ATT on Manzanita.