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February 2024 by Ejaz Shaikh
Refused to even check my regular starter battery simply because it was a hybrid vehicle.
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February 2024 by masoom khan
Nice and helping staff
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February 2024 by Jharvis Reginald Asuncion
Excellent service from Alan at the Elk Grove location. Give this man a raise. I hope you're the only Alan there. Thanks again!
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November 2023 by David Yell
I had to replace an axle in a 2014 Doge Ram. Auto zone had everything I needed to complete the job. The clerk was able to determine that my truck was a 9inch rear end.
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October 2023 by Nikko Gomez
Best place around helping you out feeling like you have all of your questions answered and you have the most welcoming environment amongst your concerns. Should definitely stop by and get your things situated.
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October 2023 by Fidel Zelaya
Nice place to get your car accessories. In and out in a flash. There is plenty of parking. The service was good.
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September 2023 by Paul Jubb
I have used this store for the last 5 yrs. As long as I can remember I always had to rely on the the competency of the employees because the manager is a jerk. When I ask him a questions about an inverter they had in stock and his answer was nonsense. He did not have a clue as to the meaning of my question. He is not only rude, but he doesn't train the employees on how to answer the phone and treat the caller with respect.
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September 2023 by Sione Mafi
Tym was really cool. Had great service! Everyone was super nice and helpful when I was there. Much appreciated when you don’t know a lot about cars!
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July 2023 by Lela Williams
Tym!!!! SUPER AMAZING!!’ This young man represents excellence! His personality and professionalism is with every penny paid. He’s attentive and cares! Thank you Tym ? You should be manager, if you’re not already ❣️
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July 2023 by Steevi Stanner
Tym was amazing! He helped me resolve my issue when nobody else would! As well as Ernie!!! He was so nice and so helpful!! Those two gentlemen need a raise!!
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July 2023 by Jacqueline Villanueva
Very helpful, both gentlemen that were working the registers today. Thank you
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June 2023 by Doreen F.
I had a problem with one of the customer service reps and called the manager. He was very respectful and said he would talk to the employee.
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April 2023 by Laurie Cook
I was having electrical issues with my car. Tim assisted me, taking time out of his day, to solve the issue. More employees should be like him. Laurie
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April 2023 by Bleeko
The guys that work here are cool and helpful. I used to go to O'Reilly down the block but they have bad customer service so now I come here.
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April 2023 by Jaime M
Len at the elk grove, florin road store was awesome! He’s definitely looking out for the customers. Thank you Len ??