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March 2024 by Meli Harr
HORRIBLE CUSTOMER SERVICE BY THE MANAGER STAR!!! Extremely RUDE!!!!and not very helpful. I will NEVER use this location again!!
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February 2024 by Kobe Lobe
Terrible, unprofessional, bad attitude, unfriendly. Won’t be back here after dealing with the owner “star” which obviously isn’t her original name.
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February 2024 by Stephanie Mayo
I was double charged 3 weeks in a row. I am Uber so my time is money. Each weekly renewal HAS to be done in person or late fee. Wait time 1-2 hours every time
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February 2024 by Tamim Noorzai
the car break was not working properly
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February 2024 by J P
Stay away cars have issues customer service sucks beware go to another branch
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January 2024 by Sadi S
Soony (spelling?) Is the reason I rent there. She is great. I
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December 2023 by Liza G.
I am doing this review only for the Fulton branch & the people who work here. This is my go to Avis branch. Every customer service person at this location has always been super! Unfortunately, I can't say the same about their billing dept after you return your rental.
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December 2023 by DeNon Maryland
This location is the worst, I’ve been calling for 2 days straight all throughout the day and can’t get anyone on the phone. Wow are you guys trying to be this terrible at customer service on purpose? Jesus Christ
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October 2023 by Kevin Lim
This Avis/Budget is staffed by rude and unhelpful people. They refused service on the basis of unmatching foreign ID documents, but I can easily secure a car from the nearby Hertz dealer. DO NOT VISIT.
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October 2023 by Jixergirl
No way to include all my feelings how I feel about this fast, efficient place. Service was great, staff was great. Thank you
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August 2023 by John Smith
Horrible experience as an Uber driver!Renting car from this location and this unpleasant people that never answers a phone. Like I saw in one of the comments as well that this people on this location is trying to charge you so much extra stuff and they are not clear with contract. I agree with one of the people that comment that Hertz Rental is detailed,customer service is good and available for questions.I am not saying this one’s are scam but for sure if you are Uber driver pls do yourself a favor and don’t rent from this location. Shame on you owner how you run a business.
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June 2023 by MRMARCUS1217
They never have Uber cars available.. and NEVER answer the phone.. if you reserve a car 9 times out of 10 it won't be available..
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March 2023 by Malaika G.
They habitually promise cars they don't have - use the airport location instead. I reserved a car here 3 separate times in the past month. Twice they called me that morning to say they had nothing available. The third time they didn't bother calling or picking up the phone when I called to check that they had the car - so I traveled 20 miles there, then 20 miles back when I showed up and was told they had no more cars. No voucher, no offer of a discount, not even a sincere apology... just shameless.
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March 2023 by Yiana Fea Macole Bales
Me and my husband booked for a reservation and received a confirmation email a few days ago only to arrive there with them telling us that they don’t have a car for us. The lack of professionalism in this situation is very apparent. What is the purpose of a confirmation email and a booked appointment when there’s no available car? We went there several times and they simply just turned us down.
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March 2023 by Tatek Aragaw
I showed up three hours early and was told to check back at 2 pm. When I got home, I get a call from a man named Elias to tell me. They don’t have a car for me. Remind you people who checked in after me was walking out with a key on hands. Nothing made sense. Why tell a customer “you are early” to only call them two and half hour early to tell them NO CARS AVAILABLE. How do you explain this? You can’t tell me race Is not a factor.
