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May 2023 by Aamer Khan
Excellent service and the commercial refinance was a breeze
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October 2022 by Maxim “Maxat Hybrid Repair” Popov
This is a WORSE Bank that I deal with!1. Two days in a roll I could not get of hold of my new representative, representative are switching every other month.2. I could not pay for a loan that I have with my Chase Bank, only through banner account.3. I asked Customer Service Department to give me a tel number of my new representative, they refused to give it to me.4.CS transferred me to his voice mail, but the automated message asked me for a password....what password should I have?
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August 2020 by Scott S.
WORST SERVICE EVER. It took 3 months to resolve an issue, and it took me 3 trips and two phone calls. I was told twice that my information was correct, only to get the........... I don't know who told you that, but this is our final decision. Terrible service, NO follow through, and differing stories.
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June 2020 by Jusan Angeles
Just refinanced my home through Banner Bank and Stephano was a pleasure working with! The transaction was smooth throughout the whole process! He kept me in the loop right away with any changes, documents needed and was spot on with the time frame from beginning to end. He didn't pressure me at all to go with a certain refi either. He listened to my needs and wants and he was able to get me into a refi that fitted my situation! I highly recommend Stephano to anyone looking to refinance their home! Thank you!!
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May 2019 by m&S auto
Very good Customer Service, All the Staff are very helpful, The Branch Manager Michael Fanous he is very professional and he cares about his Customers and he is there for you for any questions or issues, we recommend that Branch .
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August 2018 by Murio M.
Great customer service when you call they actually pick up the phone and are helpful I miss the downtown branch though a lot
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June 2017 by Vasyl Zbyshko
They gave best intrest for my commercial loans. Great personnel. Great people. Always willing to help with smile and good mood. Cons - don't wOrkney Saturdays and should open a branch somewhere citrus heights fair oaks or Orangevale.
