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December 2023 by Lise V.
Don't shop here if you want to pay with cash. Product knowledge and customer service are minimal but attitude was over the top. I'll buy my fancy stuff elsewhere.
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October 2023 by Wanda G.
I really really like this store!! I have shopped there twice now and both times I received excellent customer service by knowledgeable and happy employees. The store is in the Ice Blocks right next to Anthropologie and West Elm. They have super high end cosmetics (think Chantecaille) and they also have Nest candles. There are perfumes and hair products too. The entire store is so bright and clean and sparkly. Has a great, modern vibe that feels fresh. There are tons of samples to try and they have stations with makeup rounds, swabs, tissues, etc so you can be hygenic too. They gave me free samples of products both times. I wish I could afford to buy all the things here!! Check it out for sure if you're a makeup/skincare junkie like me.
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August 2023 by Raven Reed (MakeupbyRaven)
I had the most incredible experience just now at this location. Reina was extremely knowledgeable and recommended products that address my and my husbands skin concerns to keep our skin at its best. It was slow when I arrived, which I was both thankful for and puzzled by because I got amazing 1:1 attention from Reina but the store is so great it was hard to believe they weren’t as busy as the likes of Sephora. I guess I could understand to an extent. They definitely to carry higher-end skin, hair and makeup brands— some you probably have never heard of. I cannot wait to go back. If you’re seeing this review it is your sign to RUN over to Bluemercury and check them out… Like now!
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June 2023 by Katherine Smith
Wonderful store great brands, Thanks to Amanda she. Is Fab !!!!!
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June 2023 by Julia R.
Staff was very friendly and helpful. Offered lots of samples to try products. Got a lot of information about products I was interested in. Great having customer service experiences like this one. They were so friendly I think I will make the drive back to R street just to make another purchase even though there are other options near my house.
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May 2023 by Anna C.
Reina was super helpful and attentive ! She signed me up for rewards and sent me home with some awesome samples and great explanations on how to use them! excited to go back
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October 2022 by Hannah Tamari
Had such a great experience at bluemercury in Sacramento! Violet, Amanda and Reina were very welcoming, informative and genuinely nice! Loved there spring event and looking forward to many more events to come .
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October 2022 by Elnet Veldman
I have had a good experience with every visit at this Blue Mercury location! They have a great selection of high-end beauty products and the staff is always so helpful. I love that they are always making sure you get a sample of whatever you want. I also recently picked up a gift from this store and it was so nicely wrapped with lots of extra goodies in the box. Highly recommend!
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October 2022 by Jamie Furlong
This is a better, classier version of Sephora- you will love it! I work near the store but had never heard of the company or gone in. For Valentine's Day they were doing free make-up sessions so thought I'd give it a try. While waiting for my appointment I was happy to shop around- they carry all of the "green" beauty brands I have been buying online from Detox Market, plus some new brands I am excited to try. My make-up session was with a specialist from Chantecaille Makeup. I had never heard of that brand before. I needed help with colors and products (especially after not wearing makeup for so long during covid). The specialist picked out colors and products that are absolutely perfect for me. I am obsessed with the look he gave me, and bought everything. I have been using the makeup and beauty products everyday since. I am so happy, I had to share the news! Glad this store is so close. I will be back for all my makeup and beauty needs.
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October 2022 by Joel Alonso
One of the ladies was not helpful and I tried to rizz the girl. She wasn’t having it. i tried to but something and they didnt accept cash
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May 2022 by char p.
Just popped in for concealer. Ended up getting travel size hair products and eye cream also. Amanda was extremely helpful..especially when color matching the concealer. I will definitely be returning.
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March 2022 by Trix P.
This was my first time being in a blue mercury store. I love how spacious and organized it is. I get very cautious walking into beauty stores with my background in the cosmetics industry (that's not to brag, it's just the truth that ties with in store experiences). I was given space to shop, meaning no one was over my shoulder constantly trying to sell me products (which I appreciate). The store is easy to navigate if your are looking for a specific category. As I was browsing, I was advised on how to tester out products. During these difficult times, it isn't obvious to many on how to be hygienic with testers, so I love that they educate their clients to keep it safe. I was helped by Reina/Reyna. She was super knowledgable on products she was suggesting to me. She even offered me samples of products I had my eyes on but wasn't ready to commit on purchasing. Even after knowing I work in the beauty industry, Reina never treated me differently. I will be honest, most places would assume that I think I am better than them. Reina did not make me feel like that at all. She even gave me samples of a makeup line I never heard of and exclusive to Bluemercury. At the end, I know that I didn't have to make a purchase, but I did because of the service I received. I look forward to visiting the other locations in the bay area. I hope I receive the same service Reina offered me.
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January 2022 by Alena M.
I went in yesterday morning, and I've been in a handful of times, it's always such a great experience! The people working are always so sweet & helpful. Would highly recommend to anyone looking for top tier skin/hair/makeup
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December 2021 by Chris L.
I was so disappointed in this store. I was followed around as if i was a criminal. I asked them to observe the 6 foot distancing requirement and the young Asian clerk became enraged and stood more closely. She uttered profanities under her breath but easily heard by all those nearby. They are over priced and have no customer service. STAY AWAY.
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October 2021 by Shauna R.
Super fun selection of goodies to treat yo self! Like how they carry some brands you can't find at Sephora or Ulta. The staff is always really nice, helpful and attentive.