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December 2023 by Brian R.
I recently discovered this store...and I'm super impressed with the service.Today, I went in and Raymond Le helped me. The other two associates were also really helpful and nice. I should have asked their names because they deserve a shoutout.They helped me find the right fit of a dress shirt, the right cut of pants, and the perfect t-shirt. I'm a person who likes basic, no-frills clothes...and I can get high-quality pieces here that feel built to last.I hate shopping, I'm so glad to have found a place where I can come work with people who want their clients to look and FEEL their best.If you're on the fence about coming in here, you really should...you'll be pleasantly surprised.
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December 2023 by Ryan F.
I recently stopped by here on a Wednesday at noon and I must say that my experience everything I'd hoped for and more. I came here without an appointment, but Becca immediately started offering her assistance as soon as I got there. She educated me on different versions of their shirts & pants and also brought me variations of fits to try on until I found the right one.I didn't feel any pressure to buy anything, but the products sold themselves.NOTE: This is just a guideshop. They have different styles and fits to try on, but you'll have to order it. I was able to order my items in store, and I would get it in around 5 days. Also, at the time of this post, if you're a first time customer, they're offering 15% off your first order, so check their website before buying! Highly recommend coming here. I look forward to coming back here in the near future!
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November 2023 by Logan H.
Look, I don't enjoy shopping. I just want clothes that look good and fit me. So I've been coming to Bonobos for a couple years now and can say their clothing is timeless, durable, and the customizations in the fit make them my go to threads fresh out of the wash or when I wanna look great and feel fantastic.The key is the personal service. At this location I've worked with Nikki, Becca, and Jonah and they're all a delight. I explain my no-frills style and they offer suggestions and guidance. I don't feel "sold" here, just nudged. When my clothes come I have them delivered to the store so I can return them if they aren't the right fit (which basically never happens) and to see if anything else new came in. Wore a bonobos suit at my wedding and will continue to visit them a couple times a year to add to my collection.
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November 2023 by Patrick W.
I buy the majority of my clothes here. Super stylish, but not over the top. Good selection of more formal biz attire, semi biz, evening casual, shorts, etc., Becca has helped me a number of times. She's great. I like the fact the fit can be fine tuned for your body and tastes. It's pricier clothing, but price is what you pay, quality is what you get - well made and the clothing lasts.
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November 2023 by Christopher Cavoto
I've ordered through bonobos online in the past, but today I went into the guideshop for the first time to look at the different cuts of chinos. Raymond helped me from the moment I stepped through the door and throughout my time in the shop. I was searching for some attire to wear to a professional conference and Raymond really came through with advice and options. He really made the experience. Thanks.
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October 2023 by Andy Ellis
I needed a bit of an impromptu wardrobe upgrade and stopped in fairly scatterbrained. Jonah was an absolute star to help focus my efforts and provided welcome opinion on fit and use case. He even sprinkled in historic anecdotes to lighten the mood. A brick and mortar experience still has tremendous value with quality staff, very much worth a stop in the analog storefront.
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September 2023 by Carson Capps
Extremely friendly and helpful assistance for those of us (me) who can hardly dress themselves. With the help of the Guideshop I ended up with wonderful colors and clothes that fit perfectly.
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September 2023 by Jasmit D.
My fiancé came here on a Thursday with an appointment around 5pm To start off. This location is in midtown. There is Plenty of parking in front of the store if you get lucky. Or there is 2 parking lot's available as well that you pay via the ParkMobile app or scan the QR code. Upon entering the store. Very elegant, clean and classy! We were greeted right away by Nikki! She was absolutely wonderful. She gave us her professional thoughts and opinions and definitely made us feel so welcome and comfortable We also got to get in the mix was Marcus! He was a gem as well. Between the both of them, Nikki and Marcus, my fiancé and I had a A+ experience. They truly made it us feel at home, they made the experience so much fun! It was like I knew the two of them already. Such good vibes. My fiancé and I ended up leaving super satisfied. He was able to purchase his tuxedo for our big day with the help of Nikki and Marcos. Nikki sent us a follow up email with Alteration recommendations and also pocket tissue recommendations! When I say that this shop goes above and beyond to ensure you have a full and thorough experience. I definitely mean it! To my fellow yelpers and viewers. I highly recommend!
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September 2023 by Jesse Bonjoc
It's hard to find blazer/suit for my broad shoulders bonobos got it right and the pants are amazing specially the 2.0 chinos.
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September 2023 by Matt W
I had a favorite pair of Khaki pants that wore thin and went here to find anything close. I found BETTER. These pants not only fit but are fun the wear and look great.Fast forward a year and now I buy my suits, shirts, golf attire, and even a jacket from this store. All custom fitted while still being affordable.While the clothes are too notch, the service is unbelievable. Nikki, Becca, and Jonah have all been stellar. You want to hug them when you leave because they are soooo helpful.
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September 2023 by Casey B.
The staff is incredibly friendly. Their selection of polos and dress shirts is tough to beat too.
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August 2023 by John Cooper
Exceptional clothing and service. Love the style and fit for a larger athletic size guy like me. Becca and Jonah were very professional, helpful and friendly.
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August 2023 by Anonymous
I had two very opposite experiences. On the one hand there was a very nice lady who helped me get exactly what I wanted, and she was great, but upon picking up said clothes I experienced the most rude and condescending person I think I have ever met. I wish I got that person's name. They were a terrible person.
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August 2023 by Nícolas F.
Great service and people! Becca and her team were super helpful and helped me find a nice jacket, pant, and shirts options that fitted me very well and at a great price!
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July 2023 by Steve N.
Really glad to have this addition to the Ice Blocks where this brand has some very high quality apparel for almost every occasion. I first came in for a good looking striped sweater that was on a mannequin where I couldn't decide which color looked best so I bought the two remaining. Two weeks later, I came in for some shorts and walked out with polos and chinos to boot. I was bc of the help of Nikki who took the time to hear where I felt like my wardrobe and fits were lacking and where some of her store's different looks would fit my needs. That's the kind of efficiency and advice I need just because I don't have time to research all the different styles, materials and cuts. Because of her knowledge of the different styles/cuts, she was able to offer great advice that said that we didn't need to try on 100 different outfits. And even though I was there for "just shorts," she heard that I may need an uplift in my pants and refreshing colors for my polos and that's what we did. The rest of the team was great where two other male advisors helped me feel more comfortable with the fact that I was investing in high quality customized fits that was made for my body type. Really glad this store and this team is here at Ice Blocks and looking forward to getting back for a nice looking sports coat in the fall!
