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February 2024 by Valerie Byrd
The rep Saleh helped me find information on my account that I couldn't find from anywhere else. He also checked both my charging sets to see which products were the defective ones and got me better working chargers without wasting money.
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February 2024 by Carlton Parker
Awsome service i Got everything i was loking for
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February 2024 by Marvin William
The sales person Saleh was the most helpful employee I've ever dealt with. Helped me the fastest and made me understand everything.
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November 2023 by Mike Torres
Careful, nothing comes your way for free. Clean store though
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October 2023 by katherine atkins
I've been to the BROADWAY STORE LOCATION SEVERAL TIMES. THE STORE ALWAYS OPENS LATE HERE WE ARE AGAIN WAITING OUTSIDE THE STORE FOR A HALF HOUR STILL NO ONE. SIGN SAYS TIMES THE EMPLOYEES IGNORE
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September 2023 by Amy M.
A few days ago I went to this Boost Mobile store. There was a special deal offering a particular phone for $15 to new customers. So I purchased the phone and after activation, taxes, service for the month and having to purchase a tiny adapter so I could plug in the phone to charge it I paid $131. Once I was home, the phone did not work properly. I spent over 4 hours on the phone with 611 talking to multiple people while they told me to turn my phone on and off and many others instructions. I was told the phone wasn't activated properly and to go back to the store. The person at the store called his boss and tech support and I had to go through another 2 hours of the same as the calls with 611. My phone still dies not work and they refuse to give me a full refund saying they would only give me $30. I don't recommend Boost to anyone. STAY AWAY FROM BOOST MOBILE! THEY ARE CROOKS!
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December 2022 by Quincy Jones
Wonderful person Izzell she made sure that I was taking care of. So never gave up and made sure that I got everything done so I didn't need anything else. Thanks.
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November 2022 by Anastacia W
The rep I talked to was very nice on the phone but was what felt like intentionally unhelpful… could have been having a bad day idk but NO thank .
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August 2022 by Jon Carlson
Was able to pay the phone bill and get a portable battery for it through the help of management. It really helped me out since I was in a pinch, great service and outstanding help....thanks boost mobile!!!Right now, unfortunately, I'm still waiting for my service to be restored...420am.
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June 2022 by Btq Btq
Great experience, Helpful employee.
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February 2022 by Michael Ellis
The person that helped me out was named mo, white guy with a beard, he was honestly extremely helpful, and he helped me get a tablet for a Hella cheap price
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August 2021 by Ashley Bitch
It’s always closed during business hours
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May 2021 by Mo IT
The service is fast. Family owned business super sweet and understanding when you trying to take care of issues.They do repairs as well!One stop shop!
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February 2021 by A B.
BOOST Mobile has been great for us until my husband's phone broke. We were paying $90 for 3 phone lines. He set up his new phone, and was told (online) his rate would go from $30 to $35. He said fine. But what happened was they automically removed us ALL from the family plan we were on. Then we each got text notifications to that fact and new billing of $35, $55 and $55 per month! What the heck??!! So basically they cancelled our plan and now they are saying that they no longer offer the plan we had yesterday! You mean the plan we did NOT cancel! So my husband just went on line and they DO still offer the plan we had all along. Why did the phone rep say they didn't? His new phone is 5G but the online plan says it is good for 4G and 5G. Oh, and they cancelled our autopay. Did Boost think we would be okay with this?
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January 2021 by Obada Mr44
New Management is great, Very helpful, excellent customer service and Price is right on the nice accessories they have. Definitely will come back here if needed.
