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March 2024 by Fredrick Nash
Grimey. I talked to "ANGEL" over the phone. I explained I needed to get away from my carrier of 9 years. I have two phones one of which I run a business through. She sold me a dream (MORE LIKE A SACK OF LIES) I bought two good phones that gave me the pleasure of not being to call out for a couple of hours during the first couple of days. I fixed the problem myself through customer service. She lied about hotspot she didn't give me the most to offer she gave me a less expensive plan after I repeatedly told her I wasn't worried about money. I needed reliable coverage. Needless to say I got PURE GARBAGE. I have to keep the phones there 9 months before I can leave and unlock the phones. She told me I could get the $60 plan on BOTH my phones , YOU CAN'T. DON'T DO ANY BUSINESS WITH HER GO SOMEWHERE ELSE SHE'S A FAST TALKER AND CAN'T BE TRUSTED.UPDATE:After 15 days of HORRIBLE phone service I made the best decision I ever made. I switched my service away from Boost to a REAL phone carrier. I got the same 2 phones plus a device for my car for $75 as opposed to the $242 I WASTED with Boost. Those phones are now USELESS because you have to endure the HORRIBLE service and lies for over 9 months before they'll unlock the phone. SKIP BOOST AND GET "REAL" PHONE SERVICE.
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February 2024 by Amanda Galliand
Horriable
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December 2023 by Tonja Johnson
Needed to change phone carrier and went to Boost my previous carrier for help, after receiving nothing but bad service from Xfinity my prior carrior. Angel gave me the best option, helped me through the process, gave me the best phone and bang for my buck!! The best customer service I have had in awhile!!!!
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October 2023 by Breana
I had to get a new phone and just had a stressful day that day but employee Angel was the sweetest and super helpful and made my day better just by being a genuine worker!
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October 2023 by Richard Blake
Just wanted to show my appreciation for Angel and the staff at this particular location... between phones for my mom and handling my monthly boost Xfinity account, they've always gone above and beyond with a
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August 2023 by Bryant Wells
You guys close at 7 but it says 8 this is like the 5 time doing this you guys missing lots of money
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December 2022 by Karen B.
Your store on Florin & 24th, Sacramento has the WORST customer service.
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November 2022 by Jeffrey Bond
Sama gave me great customer service, come here for phones!
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November 2022 by Delvin Ressel
Thank you Sema for being so helpful, she explained to me why I had to upgrade since my old phone was 3g and helped me pick a good phone, she also helped me transfer all my contacts and pictures. Excellent store manager.
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November 2022 by Gabriela Guevara
I came in because my service wasn’t working good with metro and wanted to explore my options. Sama was very helpful and asked the questions that helped me decide which phone i need. I love my new samsung and all the accessories!!
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October 2022 by Salma Badran
Great customer service and deals
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October 2022 by Sherell Crawford
Walked in yesterday looking for a affordable phone for my son. Sama is amazing, professional and kind provided amazing customer service myself and my son left happy. Thanks so much ?
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October 2022 by naglaa elmahdi
Sama was very helpful, great store manager.
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September 2022 by Mono Marse
I had a terrible experience and an issue with one of the girls here but thanks to Sema for fixing it and she was very helpful and understanding. Definitely recommend going to Sema for all your phone needs
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September 2022 by Aman Bazel
I had a wonderful experience buying my new phone with a very affordable plan thank you sama for the amazing customers service.
