-
November 2023 by Alia D
This place has outstanding customer service. Our technician KaT was excellent at keeping us informed weekly with a status of our vehicle. He took care of me during the process and ensuring I got my car back when promised. The management is extremely flexible on pricing and offering discounts upon request. I am extremely happy with the customer service and the value of the repair cost. The vehicle looks exceptional and I would recommend this place to my family/friends.
-
October 2023 by Alia D.
This place has outstanding customer service. Our technician KaT was excellent at keeping us informed weekly with a status of our vehicle. He took care of me during the process and ensuring I got my car back when promised. The management is extremely flexible on pricing and offering discounts upon request. I am extremely happy with the customer service and the value of the repair cost. The vehicle looks exceptional and I would recommend this place to my family/friends.
-
September 2023 by Zua Khang
Amber and Ka were very helpful. Ka was very nice and very professional and Amber went above and beyond by helping me with my rental situation when my insurance did not set up rental.
-
August 2023 by Denise Muniz
They are very busy. Also they are very expensive. They had our vehicle for over a week and didn't do anything with it. Meanwhile, we had to have a Rent-A-Car, and we had to partially pay for. We were hit in our vehicle and that's why our car was there in the first place. Come to find out they were too expensive for the insurance company to pay for our repairs. We were wondering why did they have it so long if they couldn't do the repairs on it?
-
August 2023 by Jimmy Spero
This was a very easy experience. They were all very friendly and helpful. They did some things at no cost fixing a few little things here and there if they could. The overall repair makes the car look just like new and I wholeheartedly recommend them.Service: Body & Trim
-
August 2023 by Wilma O.
The service is "Outstanding" at the Florin Rd location.Scheduling was easy Assessment of repairs was accurate and fairBody repair was restored (like new)Status updates were texted Employees were professional and helpfulBONUS : They had drivers available to pick me up and take me home ! Big Thank You to Florin Caliber Team !
-
July 2023 by The Harrison's
This is by far the best shop we have ever worked with, they went above and beyond to ensure we were satisfied with our repairs.Services: Painting
-
July 2023 by Eric Henry
Very professional, kept me informed, I appreciate that the car was detailed prior to delivery!
-
June 2023 by Vivi G.
The service was amazing the girl in the front desk was amazing she help me with everything I didn't had to do anything to get my rental and also with my car I was really satisfied they fix my car and it was ready the day they told me it was wanna be ready good communication they had amazing attitude I would give 10/10 on everything thank you caliber collision for the amazing services and great quality
-
May 2023 by Rick Engvall
My car was damaged in a retail store parking lot. Caliber Collision worked with my insurance company and car rental service taking care of everything for me. The finished work brought my car back to near original condition. Great people, very pleased.Services: Painting
-
May 2023 by Beverley Fomby
The staff are very professional, attentive, did a great job repairing my car.Services: Painting
-
May 2023 by YOLANDA RIVERA
Took my Cadillac Escalade to have a bumper fixed. It ended up getting replaced with a non OEM bumper and the bumper was not the same as the original one. There was huge gaps left on each side of the bumper and did not match the gap from the front grill. The gaps on each side where way bigger and very noticeable that was not that way with the original. They said there was nothing they can do about it. I went with this shop because it was recommended by Farmers but I really wish I would not have taken it there. I would never use caliber collision again. They were not communicative with my repairs or the estimated time of when the vehicle was ready which got pushed out further then the original date. Please be aware. Your vehicle might look the same as it was before. I would not recommend this shop.Services: Painting
-
March 2023 by C. T., Jr.
Excellent Customer Service, repairs completed sooner than expected, and I was kept abreast of the process via text and phone. Caliber Collision provides par-excellent service.Services: Painting
-
March 2023 by Sean Robideaux
Great customer service here and their contracted with Hertz so when my vehicle is fixed it just left my rental car here.
-
January 2023 by Gabriel Linker
Todd Tuscanero did an excellent job in assisting in the service of my wrecked vehicle. Definitely gets an excellent customer service and the job was beyond expectations. Everything was brand new. Thank you.Service: Body & Trim
