California Sleep Solutions provides sleep studies and is noted for having great doctors who work with most insurance. Many patients report an excellent and comfortable experience during their overnight tests. Multiple reviews highlight that the technicians are wonderful, kind, courteous, and helpful. They are described as sweet, attentive, and thorough, making nervous patients feel comfortable by explaining everything step by step. The beds are frequently mentioned as being very comfortable, and rooms are typically clean. However, experiences with administrative and phone service are consistently poor. Multiple reviewers state the phone service is horrible, with calls almost never answered and messages going unreturned for weeks. Some find the staff unhelpful and not resourceful, with one mentioning a rude telephone representative. There are also criticisms regarding the facility itself, with one room noted as dingy with a stained carpet and unsatisfactory blankets. A common complaint is the very early 5:30 AM wake-up time. Additionally, there are reports of significant delays in receiving test reports, with both patients and doctors having difficulty obtaining results.
The rep is ok/not the best directives, staff unfriendly- barely acknowledge u, got machine/advised any questions-call, I did a couple times/still no call back
June 2025
Well I had a sleep study on may 30 th , I haven’t being able to sleep since my mom passed away almost 2 years ago. The staff were all very nice and caring. The only problem I had well wasn’t really a problem, but the man didn’t remove all the stick tags that were placed on me for the study. But no big deal. They were... read full comment
February 2024
They were very nice and helpful, thank you for your service .
