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January 2024 by Leng Caine
Melvin was very professional and friendly..
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January 2024 by Anthony F
Quick and fast service. The guy who towed my car was very friendly.OVERALL GREAT SERVICE
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January 2024 by Salam Khan
Came right on time and called to let me where he was. Very polite and efficient in taking my car to Honda ?
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January 2024 by Rocio Olguin
The driver arrived at my location within the time frame quoted and was very professional. He got me home quickly and dropped off my car with no issues. Best tow experience I've had so far.
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January 2024 by Jennifer Osagwimaro
The guy was in time and very nice. Helped me and husband.
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January 2024 by Anthoni Ortoni
The Tow Operator was very highly professional. Terrell went more than over and beyond with my needs. He had the equipment on hand because my car tire was disabled. He handled the situation with Tending Loving Care. Even with contact with the Operator she was also professional and took care of my needs. I can't thank them enough. Ps if the mgrs/owners see this please do something special for them, i was over impressed with their customer service.
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January 2024 by D
Sean was very helpful and kind. Great service!
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January 2024 by Megan E. Gallagher, Esq.
Speedy response, kind driver, no problems under stressful circumstances.
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January 2024 by Janie C
Showed up when expected. Handled the vehicle with expertise. Pleasant. Thanks Capitol City!
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January 2024 by Shu-fonica Adams
Fast service and friendly. Thank you for the help!
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December 2023 by Gustavo Ferrer
Very professional and friendlyJust needed a jump thanks.
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December 2023 by Tianna Edwards
Needed a tow due to my 18 Chevy Equinox not starting. The guys that came out were awesome! They tried everything they could to try to get it to start so I would not have to spend an arm and a leg out of pocket to get it fixed. Unfortunately, it still had to be towed but the time they spent just trying different things made me feel like they honestly cared about trying to help and saving me money! If I ever need a tow in the future I will be calling Capital City Towing! Thank you for all your help today!Service: Car towing
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November 2023 by Mohamad A.
Much deserved review... You'd think that a company like them contracted with Geico, would be a big corporate owned and not really care about people if it didn't involve money. HOWEVER, these guys impressed me with how personal they made my experience last night. Long story short, Geico transferred me to them for roadside assistance. I spoke to Mike, gave me a price, I said no problem, he told me that his driver will be at my location in 30 mins. 15 mins later Melvin arrived, friendly, respectful, and knowledgeable. Long story short, my situation was much more complicated than I thought, therefore it was going to require a lot more work and possible damage to the vehicle. So I asked Melvin if I decide to just leave the car and not tow it for now and deal with it later, what would he charge me for coming out. He said, "well usually we work off of a call so if we come out it's the charge that we quoted you, but I tell you what, I'll let you talk to my boss, he is very reasonable and I'll explain the situation to him" Melvin hands me the phone to speak to Mike, who is apparently, the General Manager of the company! Before I say anything, Mike says "IM NOT GONNA CHARGE YOU ANYTHING TONIGHT" literally said "We came out, we couldn't accomplish therefore, you are good, no charge" WHAT?? I was hoping for a discount, or best case a $60-80 Charge for coming out, but no charge at all??? Mike, if you are reading this sir, I want you to know what that meant for me. A local business, its General Manager working late, the night before thanksgiving and you didn't charge me even when your guy came out, spent time and gas! This review is the least I can do for your business. Moving forward I know who to call if any situation occurs. Shout out to Melvin and Mike. Thank you all.
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November 2023 by Jerry Scott
Excellent serviceService: Car towing
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November 2023 by Katie Viola
I had a scheduled tow and the tow truck driver was early and was very understanding that I couldn't be there for the hook up because my babysitter was not yet there he was very accommodating just let me sign and took care of the rest. I definitely will use them again.Service: Car towing