Capitol Kirby is known for its knowledgeable and friendly service. Staff are helpful, often providing more information than expected, and are quick to diagnose and fix Kirby vacuums. Customers appreciate their expertise, especially in repairs and maintenance, with many praising their ability to make vacuums run like new. The business offers affordable tune-ups, sometimes at no charge, and goes above and beyond to find parts despite supply chain issues. Although their phone may be temporarily down at times, the service remains reliable and pleasant. Overall, Capitol Kirby is a trusted local business that delivers quality repairs, friendly support, and fair prices, making it a top choice for Kirby vacuum owners.
The gentleman I spoke with was very helpful on the phone, gave me more info than I asked for and turned me away from spending my money there just to get stuff quicker, support small business!
August 2025
Their phone is temporarily down, but otherwise a delightful and reliable gentleman. Anytime I have an issue with my Sentria I come here first. If I'm ever in the market for a new vacuum (which will be a while because he does quick and easy maintenance for me), I'll be back here!
August 2025
So helpful and obvious they know all about these vacuums!! I told them what was wrong and he knew exactly what I needed and told me preventable actions so I would not happen again!!
