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October 2023 by Carolina Ramirez
Great service, time on the appointment, love this place an recommend 100%.
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September 2023 by Michelle Vargas
Carolina Boutique was the best experience for my daughter and I for her Quince dress.They were Fast, Respectful and very helpful. They made my daughter feel like a princess in her Quince dress. I would definitely come back again in the future.
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September 2023 by Linda Escobar
Great customer service!Very honest and helpful.We purchased a dress from them that did not meet the expectations or need for our event so the said” no worries, I will place it in the rack and it and when it sells I will call you so you can come and pick up money” nearly a year went by and we did hear back from the store so we stopped by. She was honest and said “ yes, the dress did sell, we tried reaching you and no answer nor call back “ she returned our money in full with no hesitations. She remember exactly who we were and the situation and that me speaks volume… Very honest team, they work great together and always have your best interest, with 100 percent honesty and dedication . thanks!
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September 2023 by Val L
They tried to do me dirty i bought some items for my daughters Quinceanera paid credit card full amount. Later come back to pick up the item they were charging me additional then afterwards pick up the hoop petticoat that goes under the dress they are all torn then try to charge you for it and argue with you saying it was not like that. FYI take pictures of the damage items because they will try to get over you take pictures before taking it save your self a head ache. We cant respond back to comment of yours but. All your petticoats are ripped and you know it thats why you were searching for one that was not torn. But regarding the crown you saw my bank account of paying it in full. So dont try to make it seem like I am the dirty one here because am not and dont do dirty buisness. You seen with your own eyes that it charged the full amount on my bank account. So have a good day and god bless you.
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August 2023 by Susy Godinez
Super cordial and helpful people. Their customer service is extremely good and the place feels inviting. They are very willing to help out with finding the right dress for your needs and orders arrive pretty fast!
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August 2023 by Valeria Lepe
They tried to do me dirty i bought some items for my daughters Quinceanera paid credit card full amount. Later come back to pick up the item they were charging me additional then afterwards pick up the hoop petticoat that goes under the dress they are all torn then try to charge you for it and argue with you saying it was not like that. FYI take pictures of the damage items because they will try to get over you take pictures before taking it save your self a head ache.
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June 2023 by Lara C.
2nd year in a row I went in and found a dress for our American Legion Armed Forces Day OCW Ball in Sacramento
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April 2023 by Lara Chan
I love this store and their staff, I was looking for a dress last year. I had recent breast reduction surgery and so fitting and underwire was an issue. I tried several dresses on, as I had to wait about two weeks out because of healing. I knew I wanted a certain style and color. I didn’t find exactly what I wanted but the owner said “ how about the mannequin dress. I loved it yet wasn’t sureI tried it on and was perfect fit, best of all I could wear my special bra with it still. I’m getting ready to go back for this years Ball. I highly recommend this store, staff and products. I shared them with my friends and one got her dress too. You can buy off the rack or order anything and have in about 7-10 days. There are many styles and colors available ?????
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February 2023 by tom jack
If I could I wouldn’t even have given them 1 star but google makes you… I recently came here with my family looking for a dress and when I was trying to get assistance from the lady her ANNOYING son kept bothering her and wanted them to leave to get food. Mind you he is maybe in MIDDLE SCHOOL and kept whining how hungry he was causing her to not be able to help me out. She ended up kicking me out and leaving with her son, causing me to not be able to get my dress. I will NEVER come back and I suggest you guys to never visit this awful place !! #cacalina’sboutique ??
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January 2023 by Emmilio Uribe
I recently visited Carolina's Boutique for my sister's quince, and I was blown away by the selection of clothing and accessories that they had available. The store was impeccably clean and well-organized, making it easy to browse and find exactly what we were looking for.The staff at Carolina's Boutique were all accommodating and friendly, offering assistance whenever we needed it. They were knowledgeable about the various brands and styles available in their store and were able to make recommendations based on her personal style. One of the things that really stood out to me about Carolina's Boutique was that it is a family-owned business. The owners were on-site during my visit and were actively involved in the operation of the store, which I think adds a personal touch you don't always find at larger chain stores.One of the things that we particularly appreciated about Carolina's Boutique was the wide range of sizes that they carried as well as custom fitting. I think that being a family-owned business is a real asset for Carolina's Boutique, and it's something that sets them apart from other boutiques in the area. It's clear that the owners are committed to offering high-quality products and excellent customer service, and it really shows in the overall atmosphere of the store. The family atmosphere at Carolina's Boutique was evident in the way that the staff interacted with each other and with us.Overall, we had an excellent experience at Carolina's Boutique and would highly recommend it to anyone looking for high-quality dresses, suits, and more at reasonable prices. The store has a warm and welcoming atmosphere, and the staff goes above and beyond to ensure that their customers have a great shopping experience.Edit: A lot of these people leaving one star either are being cheap trying to get their money back or from competing boutiques with the no explanation bad reviews because their prices are fairly reasonable and low compared to others we went to and all my measurements were right for my suit since I had just went somewhere else not long before and got the same numbers.
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December 2022 by Jonathan Castro
I went to Carolina's Boutique and delt with the owner personally to get a suit for my wedding. The owner personally took my measurements & placed the order for my suit. Once the suit arrived it was 3x bigger than what we originally agreed on and she herself confirmed that what arrived wasn't what she had in her notes. She ordered the suit once again this time a few days before the wedding and once again wasn't what I ordered. I lost time, gas, and money since she required you leave deposits for orders and I had no other option than to take it with me since it was payed for, I of couse couldn't use it so I had to order a new one else where since it was so last minute. Carolina & her employees are very rude & have horrible customer service. They aboslutely refuse to work with you over THEIR mistakes. They made me and a lot of people attending the wedding lose a lot of money even thought they kept messing up. I do not recommend this place please do not waste your time save your time and energy.
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December 2022 by That O.
PLEASE READ ALL, DO NOT RECOMMEND AND TO REPORT TO BBB AND OTHERS TO SHUT DOWN BOUTIQUE. I was ashamed and disappointed for choosing this store for my aunt's wedding. i wish i could go back to have chose a better store to pick something out that would actually FIT. This store would NOT help me for any circumstances, and although I understand lots of stores have a no refund policy, this store takes it to an extreme, NOT allowing any exchanges at the least for the mistakes they made on THEIR end! I tried explaining well that my family's dresses did not fit, not even close to what I was initially measured. The employees were RUDE and barely seemed interested to help me. I then realized I was making a mistake, but as I had no other place to turn to, this was my last resort but also the last time i'll ever come to this store. This boutique also seems to be in on a CASH GRAB, intentionally making dresses in wrong sizes, colors, etc. as the customer requested(such as myself). They're basically stealing thousands of dollars from customers and someone needs to reality check them, at least boycott this business as it is practically a scam. I WOULD NOT RECOMMEND THIS BOUTIQUE, DO NOT PURCHASE ANYTHING FROM THIS BUSINESS LOTS OF REVIEWS WOULD BACK ME UP ON THIS.
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June 2022 by Dennise Hernandez
Literally gave me my quince dress 6 sizes bigger and she knew exactly what she did. And she tried blaming it on me and my parents saying that we should’ve said something. Yes I agree that I should’ve said something but she also knew that it was my size and at the time I couldn’t tell cuz I wasn’t walking around w the dress I just stood there. The time we went back to tell them about it one of them commented on my weight saying that I looked “skinnier” then when I went in the last time. When she ordered the dress she straight up told us “it’s available and in YOUR size” and we believed her cuz I’m the only girl my parents had so they have no idea of what’s up. And then when we confronted her about it she denied everything and she changed the story and the fact that when she ordered the dress she made us sign the papers saying how we can’t return the dress. Like I said she knew what she was doing w that. And then she was saying how professional she was. Like her “not” being able to find our Receipts until we showed her a picture of it and all of a sudden they show up at the same places she would check. She literally tried to scam us many times. But we has receipts so she failed. They rlly arnt professional at all. I’m sorry but it’s true. Many of people that know us r aware of this and they won’t be going there and you shouldn’t either. i honestly don’t recommend this place at all. Their rude. Unprofessional. Untrustworthy. And liars. Sorry but it’s true. And I hope nobody else goes through this w them cuz it was the worst experience ever.
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June 2022 by Alecute 2436
They have great service and they make sure to try there best with everything. They make sure you feel comfortable and they really are a great help when it comes to them helping you see stuff that maybe one can’t see.
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June 2022 by Tee R.
Long story short, becareful what you order-you may be super disappointed. Not only did the bear arrive 2 and a half weeks AFTER the quince, what I ordered is not what I received. I spent $271 for a bear for my niece's quince and what I given was a joke! Owner wasn't any help, just gave me the runaround so now I will have to contact my credit card company because this is a scam. I was understanding about the delay in receiving the bear, but this is a joke. Does that bear look like it's worth $271? I cannot lol. I cannot give that to my niece. Word of advice, order on Etsy.....or Amazon, looks way better for $65. You may also get it on time.