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December 2023 by ArfanMehmood
Good place in neighbourhood for banking
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November 2023 by Elizabeth Katherine Ihnatovich
Unprofessional service. Scheduled appointments and banker does not show.
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October 2023 by Susan Bajet
Perfect bank tellers. Always on the dot and good service
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February 2023 by Rich R.
Not good!Went and the ATM was off line. Had to find another ATM and the second machine was being served so i went to a third ATM and finally was able to deposit checks!Als various ATM locations are not available 24 hrs. The one im referring about does not give door access till 8:00 am. It used to be open anytime with your ATM card but not anymore. I should move my checking and trust fund from here! And ask my family to do the same!
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February 2022 by Tineshia T
I have been with Chase for many years and I have had no problems. I want to shout out my guy Jose Villa. He helped me with opening my business bank account today and he was awesome. It was a smooth process, he got my accounts set-up and was very respectful. Thanks Jose! You rock.
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February 2022 by Tyler Barnes
I would not open an account with Chase. The worst customer service and they can care less about there clients. I had my wallet stolen and $800 charged on my card. Chase would not refund, and denied my case and never notified me. I found out looking at my account one day. It took Chase over a month to respond to any of my calls or emails. It pretty bad when their own banker is telling me how to sue the the company and who to call to report them and said that this is crazy for them to deny the claim for this amount. Closed my savings and going to close my checking once this is all figured out. Save your time and hassle, there are a lot of other banks that cares more about you and not the self’s.
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January 2022 by Shore Tell
Terrible neighbor to this community. Went to the ATM to withdraw money. Homeless loitering all over the property and next to the ATM.Chase is a harboring and creating a nuisance to the general public with a failure to supervise its property and potentially prevent foreseeable harm to its customers withdrawing money.
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August 2021 by Eric Vizcarra
Went in to help my godson cash his check. There was a 5 to 7 minute wait. Once I got to the customer service representative everything went fast. Thanks for the help
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August 2021 by Raynette M.
The customer service has dramatically went down. No acknowledgement when entering and the nerve of the bank teller to want to argue about customer service and her nor being a manager first window to the left. Sadly I'll travel down to Arden before doing business on Truxel again.
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February 2021 by Flavius Nicorici
Friendly customer service
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January 2021 by Aimee H.
Horrible customer service! They told my boyfriend that they couldn't cash his check that was a chase bank check because it was a "deposit only" check. They said he had to have a bank account to cash it, but when he asked to open one, they said they were "too busy". I looked up if a "deposit only" check was a real thing, and it's not. So they lied to him. Then they said that they would have a banker call him when they could help him open an account, and they never called. They treated him like he was a scammer and was trying to get money out of them. It was just a paycheck that's from wing stop and through chase bank!!!! Ridiculous!!!
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November 2020 by Thomas Miller
Excellent customer service. Absolutely zero complaints.
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November 2020 by 7owclock
My money order was lost in the mail and Branch Manager Christopher Bendorf was extremely helpful with canceling the original money order and assisting me with ordering a new one.
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November 2020 by Diane T Gonzales
Been with them since 2017, so far so good!
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November 2020 by Angel L
Horrible customer service avoid this Chase bank at all. I'm thinking about closing my account this people here do not care about customers the people behind the window and bankers are horrible.
