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December 2023 by Johnson Hoàng
Honestly I would be coming here everyday they have best customer service super friendly I got to meet everyone I’m there customer at there branch Ashley Ho is one of the sweetest helpful girl she got a great smile helping customer would recommend for everyone to come here
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August 2023 by xingzi shen
Super slow! Don’t do wire at counter, those counter personnel don’t have a lot skill.I spend 40 mins to just do a simple wire.They gave attitude after I mentioned I’m in a hurry. They did the work even slower purposely.Bad experience, go other chase if you have a choice.
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June 2023 by reyad edais
This is the best branch I've ever been to. I don't go to any other branch. Coming to this branch reminds me why I love Chase Bank. Ashley Ho is my personal bank rep when I go there. She also greets me everytime she sees me...here at Chase especially this branch I don't just feel lime a number, like banking with the other guys. Thanks Ashley
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March 2023 by Annie Y.
I have been to this Chase branch a handful of time to make deposits and use their ATMs during lunch hours on weekdays. It seems like that's the best time to go. It's usually pretty empty or with a couple of customers. I noticed there is a greeter standing by the entrance to answer questions or direct customers. That's very helpful! Plenty of parking.
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January 2023 by DTA316DTA
12:30 appt to open an account for my son. It’s 1:15p and we’re still sitting here without being helped. Branch closss at 2p.
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August 2022 by Celina V.
I came Saturday morning around 10am and it wasn't busy at all! There were only a few people ahead of me. I came in for a cashiers check, which is usually a fee of $10. Ricky the teller was awesome! Friendly and informative. The process was quick and easy. I was out in less than 10 mins. My fee was waived as well :)
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July 2022 by Wayne W
NEVER enough staff; always a huge line. Tellers are nice though.
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March 2022 by Mohammad Zahir Shafaq
Horrible costumer service and more A lot of problems it is not right Service I want to close my account from this bank
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March 2022 by Bob Dilokjeerapan
Didn’t know that opening a personal account will take an hour to do. Or is it just an excuse for the branch to close early?PS. I walked in at 4.34pm and branch closes at 5pm.
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February 2022 by Michael H.
I don't want to name names here in this platform , but I am very disappointed at this location. I hope the manager resolves the issue I raised with one of his staff .
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December 2021 by Dan
People are in and out of this place without a mask on. There are no regulations regarding to Covid. I have been here on several occasions and almost every time, I will see someone that doesn’t have a mask on or have a mask but it’s pulled down and not even covering their mouth and nose. On top of that, they are really slow and you will be waiting there for a while.
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July 2021 by Xavier bryson
Depleted my savings account to cover my checking account and then closed my checking account with no notice. Horrible customer service.
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March 2021 by Marichris P.
HANH B TRAN Lead associate operations Horrible horrible HORRIBLE CUSTOMER SERVICE Not listening to me no answers Repeating the same thing Her information was incorrect Never looked at the computer Never escalated Never got a manager even when I asked for one multiple times I go to another chase 5 min down the street and am able to make a withdrawal.
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February 2021 by Dan W.
People are in and out of this place without a mask on. There are no regulations regarding to Covid. I have been here on several occasions and almost every time, I will see someone that doesn’t have a mask on or have a mask but it’s pulled down and not even covering their mouth and nose. On top of that, they are really slow and you will be waiting there for a while.
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February 2021 by jass virk
Bad customer service.Not helpful at all.Use atm or go to other close by branch.