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March 2024 by Sunny C
One of the best run Chipotles in town. The manager is very nice and has trained the staff very well. Thanks for the service and consistently good burrito bowls!
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February 2024 by Sean Chen
One of the best run Chipotles in town. The manager is very nice and has trained the staff very well. Thanks for the service and consistently good burrito bowls!
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November 2023 by Julie Cohen
I love Chipotle! Everything, just everything.
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November 2023 by Bill Widger
Tried to order online through the Chipotle App to redeem the Halloween $6 entree, but the app was not working. That's fine, it's a high demand day and online services will have issues. The app specifically mentions that online payment system is not working and to instead go in the store and tell the staff.Went in-person to a giant line, as expected, since online orders are not working. After finally getting to the front of the line and a long wait, was told by what seems like was the manager that the deal is online only. Several customers tried to explain to the manager the situation with the app, but she was not willing to hear anything from anyone or willing to have any discussions whatsoever. Needless to say, everyone in line was upset since they had traveled to the store to get dinner.
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October 2023 by Taylor L.
I've been coming to this place for years and yesterday was my final trip. I had ordered a steak bowl and found a large piece of plastic within my bowl. This is very dangerous. I could have easily chocked. I was so scared that I made my other family members not eat their meal. I contacted chipotle through their text message system and they informed me someone would contact me last night and I never heard back. These types of situations makes it easier for me to cook at home instead of going out. I am highly disappointed in chipotle customer service.
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October 2023 by Nisa Woodruff
It has a good food good service
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September 2023 by Darice I.
Food was good and fresh. They need to do a better job consistent-wiping down the store and counters. I like that this one is open late - until 11. Even at that time midweek it was a steady stream of customers
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September 2023 by EcoBOOST [ST]
Portions were terrible. Chipotle usually does this when you order delivery. Barely any chicken and guacamole in my bowls. Never ordering from this location again
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August 2023 by Jordan M.
I work near this location but live downtown. Typically this location is way better than the downtown locations. Nicer employees, they give better portions and you can actually taste the salt and lime on the chips. If I'm going to chipotle i usually prefer this location to any other in sacramento.
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August 2023 by Garland Cole
Bowls are good. New Chicken Pastor great ?
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July 2023 by Toriana Collier
I had a pick up order and I was kindly serviced by Stacy. She was really wonderful. You could tell she was working hard even In the last hour before closing, I was happy with my service as well as my order.I feel it is important that she be recognized.Thanks Stacy!
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July 2023 by King Shabazz
Jamar and the crew hook it up fast, good food, and good vibes. We always hitting up this location when we need a Chipotle fix.Parking: Clean and safe area. Feels like your in a suburban sitcom fr fr.
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June 2023 by BTYFL1
Employees need to understand the importance of cross contamination. You cannot work the register with the same gloves you make my burrito with. ??
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June 2023 by Chef Will G.
I had a BOGO promotion on my app. The app was having problems to login, requested code to get back in app, it never came. Called support no one answered for 20 minutes.Went to this Chipotle and explained the situation. Manager honored the BOGO on my word. Great customer service.I don't have any idea why this location has a rating of 2. The food is always delicious. My experience has always been good and I come here frequently.
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May 2023 by Lydia K.
My husband and I ate the same food all day including Chipotle, the only difference was he got the corn salsa and I did not. He had the 24 hour food poisoning from what had to be the corn salsa. We ordered through the ap which makes the food in a separate area than the food when you walk in and can see them make your items. Such a bummer because we were on vacation and trying to have some fun for once!The only other issues at this location was the tables were cleared but not washed. There were crumbs or smears on all tables. AND, I could not get ice from the machine without having black flecks in some of the cubes! I tried 2 cups twice and then just got water without ice. There was no black flecks in the water luckily. It was the ice.Otherwise the staff was friendly which was nice.
