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December 2023 by chevy lanier
Great service and fast shipping.
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November 2023 by Joseph Fields Jr
These guys are PIRATES!!! I ordered the billet vent kit and they sell everything separately so that you end up spending a ton of money. The parts you need they sell in a separate kit at a outrageous price!!Carl that works there is HORRIBLE!!!!! By far the WORST customer service!!!! You spend over $300 dollars and he acts like he is doing me a favor!!! I will NEVER spend ...... money again with this company!!!I have bought items from this company and have never had this experience!!!
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November 2023 by Darrell Harper
Good product but if their sales people make a mistake you are going to be the one that pays. Ordered a wilwood brake kit from Carl Robinson, he admitted that he made a mistake but the only way to solve the problem was for me to spend over $2000.00 to buy another one and they would not take the wrong kit back, everything was still in the box . He told me that it was against the rules
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October 2023 by HotRodBill
When I eat at Cracker Barrel I feel like I'm on a vacation because these restaurants are usually located just off the interstate. Their food and selections are like home cooked meals. They offer meatloaf, pot roast, fried chicken and other didhes you dont find in many other restaurants. Always get the carrots! They are unique and great. The food is always good and filling. Price is reasonable.
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July 2023 by WeaponX Nova
They are very knowledgeable and really listen to their customers needs before trying to just sell them a product.
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July 2023 by Jim Oliver
Had a few tough questions for them and got excellent results from their tech guys. Highly recommend them ???
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June 2023 by Mr Gutierrez
Great service excellent and professional staff ??
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June 2023 by Todd Menze
Nice friendly staff, food is usually great,?
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May 2023 by Jack Anaya
Very knowledgeable and professional
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May 2023 by GAGE ZELLER
Some of the worst service I have ever received. Talked extensively with them about what front clip would be right for me. When I got the frame I got everything mocked up and in the car. When I went to put the rack and pinion crossmember in it was too short. So I gave them a call and was told I was outside the parameters for how wide the frame could be. So I asked where I could have found that information and they told me that they don’t include the maximum frame width on any of the assembly drawings or instructions. So I then asked if I could return the rack and pinion so I could get a wider rack and pinion and they told me no and I was stuck with it. So all in all horrible experience especially for spending 5000 dollars.Service: Steering & suspension replacement
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May 2023 by Tyler
Ordered parts online, then Patti from customer service went back and forth with me via email from 7am to 5pm about shipping charges, quoted 150$ to ship two motor mounted weighing 15lbs, just to finally say oh btw we don't even have that part in stock... after I adjust started I'm going to be behind schedule of we don't figure this shipping issue out at 7am... worst customer service. Bought the same parts from S&W for 279 shipped as opped to 450 from here. 29$ shipping from them.. disappointing
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January 2023 by G P.
Their customer service is horrible. !!! Please read this review if you think you're going to get any decent customer service. !!! First off, I purchase a body chassis from them and was pleased with the chassis. They informed me that it was ready with all the attached parts ready to go. We drove the six hours and picked up the chassis. They ensured me all the parts have been checked in. Once we arrived home and started to assemble the front and rear suspensions there were a few major parts missing. After searching through all the boxes twice I contacted them and after a few calls they said they indeed never packed them and they are on backorder. I was disappointed because I would have never picked up the chassis if I knew I was going to have to wait an additional; 8 weeks for the parts top arrive in. That issue was annoying but the latter one is ridiculous. So when I was ordering the chassis and I decided to go with their 4 way coil overs from varishock. The whole time I was under the impression that all four shocks that IO ordered came with remote reservoirs. Well once I opened the rear shocks they were not what I anticipated and immediately called customer service. After been given the runaround 3 or 4 times they finally get back to me and send me an $1100 invoice to exchange the shocks. Now have you the shocks I have haven't even been taken out of the wrapper, they still refused to exchange the shocks. You would think after almost dumping 50K on their chassis they would be accommodating with me. So essentially I got stuck with $1000 of shocks that I'm not going to use. I even copied Chris Alston on all transaction and you think he would comment somehow. It just shows me they don't give a &^$t about their customer post sales. I would never buy another product from them again.
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December 2022 by Devin Eaton
I was extremely excited to order from this company after seeing them on several television shows. After several months waiting for a back ordered part I was never informed was backordered I would not do business with these guys again. Not only did I have to wait several months for a part that was never listed as back ordered when purchased, I was also never contacted before they tried to initiate a freight shipment and charge my card a second time. Then after getting that set up there was no communication on a tracking number or if the shipment ever left the facility I expected a lot more professional path with this company. Yes I knew there would be a second charge for the freight but other companies I have used always calls when the shipment is ready and confirms a second charge and gives the details. Not just willy nilly. Do better!Service: Steering & suspension repair
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December 2022 by Jeremy Groves
The team at Chris Alston's is friendly and extremely knowledgable. Great to work with.
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November 2022 by Steve Hutchins
Highly recommend!
