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September 2023 by LaRonda Martin
I have been coming to this store for about a year now and really appreciate the team there. I was there a few days ago and noticed that a customer was mistreating the workers especially the manager. I am sure it is the person that gave the the store a 1 star. I witness this man grabbing different pairs of shoes off of the shelf and leaving them in the middle of the floor for people to trip on. The Manager there asked the customer if he was done with the shoes and he had the nerve to yell at her and tell her it was her job to pick up the shoes. As a customer, I know that we are not always right, and maybe if as a customer we learn how to treat and respect the workers we will get the same treatment. I just know what it is like working with the public and it is not an easy task. The manager handled herself with grace and I appreciate it. A lot of the customers came to her aid to make sure she was good because the customer was very irate. She and the other workers deserve the praise. Keep up the great work!
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September 2023 by WIKI WORLD
Worst customer service!!!!The super rude women staff first rolled her eyes and told me why did not I hang back the other pairs I tried back on the shelf, to be honest I didn’t left those pair intentionally on the floor!!! She was yelling at me and made a drama scene infront of the other customers, she didnt even notice to see I was about to check out with a pair!!! Have some decency with your customers!! I am surprised how this person even got the job at the first place!! I didnt said anything because I didnt wanted to make a scene because I thought its not that big of a deal but she kept yelling SMH!At the end I still got my pair which now I regret buying it from this store after that treatment!!!Store manager should teach this women about work Ethic!!!!! Very disappointedI would not recommend this store to anyone. Never coming back!
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August 2023 by Christine Cearley
Lots of different colors/designs my son picked out a pair along with some charms. Charms are a bit pricey but overall I would recommend.
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August 2023 by Google user
Stopped by to do a store return for an online purchase. The store is a little small but it has great selections and staff seems friendly.\\n\\nThey do have great clearance deals from time to time on their jibbitz so be sure to stop by to check them out.\\n\\nGreat experience overall and would return if I'm looking for another pair in the future.
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July 2023 by Allistair Lee
Stopped by to do a store return for an online purchase. The store is a little small but it has great selections and staff seems friendly.They do have great clearance deals from time to time on their jibbitz so be sure to stop by to check them out.Great experience overall and would return if I'm looking for another pair in the future.
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June 2023 by Amy O.
I never knew the existence of a Crocs Store....After hearing my son's shopping spree, I finally told him I needed to check it out!Wow!.. so many styles, designs and colors..You can actually buy little charms to adhere to them!..I know what I want for Christmas!..Cutest ones were the baby ones.. and the Hello Kitty ..So glad I was able to visit..
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March 2023 by Andrew B.
I was in need of crocs and this place had the best crocs! Lots of different sizes and options
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January 2023 by Shane D.
I had a good experience in this store. Customer service is good, staff is very helpful in person and on the phone. The shift leader is really nice and very professional. I luckily was able to purchased the mellow slide in this store and did an even exchange for my bros classics that I bought online to size down. These guys helped me out on the phone, gave me details and options and what they will need for the exchange. When I got into the store, shift leader Liz helped me out with a smile and did the transaction with no issues. I recommend this store. Always remember, if you treat people nice and with respect, they will do the same to you.
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January 2023 by Andrew Sanchez
My Girlfriend works at the game stop in the same mall as the croc store so I decided to go take a look at the crocs with my two sons while she was working. I was very excited about the specials and started to pick out crocs. I wanted to make sure that my girlfriend would like a particular croc so I sent him to ask his mom at gamestop and come back real fast to tell me if she did before my purchase. My 9 year son was stopped at the door and denied entrance because a line outside started to build up. I explained the situation and that he was my son but the store still refused to let him in. I really didn't appreciate the whole situation and left the store without purchasing any of the crocs I intended to buy. One star for not valuing families and the added complexity that my come with their shopping situation.
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December 2022 by Dorena G.
The store has a large variety of Crocs in different styles. It gets really crowded on the weekends, especially during the holidays and if there are too many people inside they will make you stand outside and in line until folks leave to allow you to come in. They seem to always run the deal that you buy one pair you get the second pair 25% off. We were looking at other stores in the mall and the prices are basically the same. So if you see some Crocs at the croc store and you want to get more than one then this is a good deal. You can also shop on their app and get a steeper discount as well.
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December 2022 by Sarai S.
Being that I work with people, I can say, Customer service sucks here. This was the second store I went to for an exchange and they had a different exchange policy from another store. Manager obviously didn't care to appease a customer.
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December 2022 by John A
I very like the store and a lot of crocs to pick from and the staff were very nice also the right sizes and everything in stock very cleaned in a lot of charms to pick from and very good price I didn’t think this store well have a love crocs but a lot of crocs and charms to pick from nice staff and good prices.
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November 2022 by Tiffany B.
I'm surprised to see this store rated so low. I thought my experience was good here. The staff were very helpful in grabbing crocs that were up high, but also checking their inventory in the back. The store was clean. And at the register, they give you discount for medical professionals.
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October 2022 by Jay Brown
Great crocs but I don't like how they don't let you try on shoes for yourself.
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September 2022 by Roberta ?
Too expensive for my taste. I don't get all of the rave about Crocs.
