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December 2023 by Kimberly Phan
Chase was very helpful! Answered all my questions and assisted me quickly! Thank you, Chase! Have a blessed New year!
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November 2023 by Dan Conway
They are criminally slimy. Takes dozens of calls to reach the right team, who will call you in their time in the middle of the workday with no callbacks.Charged $300 for registration of a vehicle that was moved out of state, even though the DMV assured me nothing was due and no actions were required.Untrustworthy bandits who are openly hostile.
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November 2023 by sashon802
Waiting 1.5 months for plastic is very easy thanks to these guys from the DMV, no answers or explanations!
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November 2023 by Kyle S.
Good service. They are busy, but I don't blame them. Helpful and let me come back directly to the window for my special situation. Also, waived any fees since it was their mistake. (Had to surrender my ID and CDL so they could update to my full middle name. Strange. Had that my whole life.) Who gives 5 stars to DMV. They're trying and nice enough. I'll do it.
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October 2023 by Jennylnn
DMV owes us $320 dollars because their employee wasn't paying attention and over charged us on a registration fee. Then instead of returning our money like the manager stated would happen they withheld our money because another employee messed up. They did not notify us or even try contacting us, I called to find out why our money was not returned and she stated it was being withheld due to documents. So the second employee had my husband sign in the wrong spot and they didn't bother to say anything. After going back to DMV for the third time because they can't seem to get it together, here we are several weeks into this and still no money has been returned!!!! You want your money on a specific date or we get fined... you over take from our bank account and.your taking your sweet time returning it!! I will be making a call to a state department tomorrow.. people have families to feed and bills to pay, you over took and YOU NEED TO RETURN OUR MONEY!!!
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October 2023 by Ronny
THIS THE HEADQUARTER OF famous DMV PLS DO YOUR JOB RIGHT .I refinance my car I don't even k own I suppose to received a letter for DMV now it's been a year MY registration is expiring and I haven't received that frucking letter
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September 2023 by Melissa
DMV owes us $320 dollars because their employee wasn't paying attention and over charged us on a registration fee. Then instead of returning our money like the manager stated would happen they withheld our money because another employee messed up. They did not notify us or even try contacting us, I called to find out why our money was not returned and she stated it was being withheld due to documents. So the second employee had my husband sign in the wrong spot and they didn't bother to say anything. After going back to DMV for the third time because they can't seem to get it together, here we are several weeks into this and still no money has been returned!!!! You want your money on a specific date or we get fined... you over take from our bank account and.your taking your sweet time returning it!! I will be making a call to a state department tomorrow.. people have families to feed and bills to pay, you over took and YOU NEED TO RETURN OUR MONEY!!!
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September 2023 by Jordan Slang
I had ELT TITLE and I applied Paper Title its been month and half didn’t get yet? Manager Should look at this please Resolve???
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August 2023 by AMF
Absolutely the most difficult, confusing and frustrating experience ever. No one gives you direct help, the virtual assist, Miles, is garbage. It has no useful information or direction for anything other than basic needs. The DMV also won’t tell you if there are issues with an application or anything else. It’s just a guessing game to figure out what’s wrong. Absolute trash.
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August 2023 by Tiana croker
First dmv I have ever dealt with that doesn’t give same day IDs and takes months to mail them to you.
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June 2023 by Kristina Rios
What's going on at HQ? I sent in a mail request form for a simple copy of my drivers record at the beginning of this month because I need it to obtain my I.D in a new state. I literally cannot apply for mental therapy, jobs, or really anything at all until I have that form to get my I.D . I sent it with a money order that still hasn't been cashed. When I spoke to the dmvca chat agent on their site he said that mail is currently taking 4-6 weeks, but on Google it says that it takes 2-3 weeks which is very misleading. I had to call HQ and spoke to a representative who almost laughed at my question on "where is the mail?" , but not in a rude way, more in a way where she knew that the mail system was very jacked up there, and she proceeded to tell me how they have BINS AND BINS of mail waiting to be processed in the order they recieve it. It's almost an entire month later and nothing has seemed to move, and i have no idea if my mail is lost at this point. Does HQ not have more than a few employees to take care of the mail in a more timely fashion or what?I'm writing this review in dissapointment. As I stated I am an individual who cannot recieve therapy until that form is finally mailed back to me in order to get my I.D in this state , until then, no therapist will see me, I can't start needed medication, and it's been absolute hell for me. I feel like I will be waiting for more than 3 months at this point. I'm usually patient but this is insane.People really depend on these forms. It's a shame that this is how this facility seems to run. Based off of the other reviews, I can honestly understand now. It doesn't seem like the state DMV or HQ even cares. There's no way to even tell you if your mail was processed either. Bummer.
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May 2023 by Joey Z
My vehicles have been and are always properly insured. Recently, I recieved a notice from you stating that my vehicle didn't have insurance and that my tags will be suspended. I contacted my insurance company and they assured my that there was no lapse. They also assured me that YOU are notified every time there is a change.Here's what I find interesting. You sent me my registetration TWO MONTHS AGO. In California, I can not register my car without proof of insurance. My policy is a 12 month policy with 10 months left.This proves to me that you are incompetent and do not take your job seriously.
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May 2023 by Joey Zovich
My vehicles have been and are always properly insured. Recently, I recieved a notice from you stating that my vehicle didn't have insurance and that my tags will be suspended. I contacted my insurance company and they assured my that there was no lapse. They also assured me that YOU are notified every time there is a change.Here's what I find interesting. You sent me my registetration TWO MONTHS AGO. In California, I can not register my car without proof of insurance. My policy is a 12 month policy with 10 months left.This proves to me that you are incompetent and do not take your job seriously.
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April 2023 by Diamond Yvana Brown
I’m Lost On Why I’m Having To Wait For My “Paperwork” To Be Cleared From Sacramento When I’ve Paid For My Registration & Why My Tags Are Being Mailed From Sacramento When I Went Into My Local DMV Office In Los Angeles Had Numerous People Give Me The Run Around About I Should’ve Received My Tags The Same Day I Paid For My Registration & Showed Insurance. Never Went Through Such BS For A Simple Out Of State Registration To Obtain California Tags
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March 2023 by Dre Vaksdal
Must a man have a commercial “ driver license/ registration/ and insurance “ to travel one’s private property and private automobile? And why won’t the California DMV director Steve Gordon set the record straight about this right ppl give up before they give u $ and rights for unnecessary benefits if one is not doing commerce !!??
