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February 2024 by Lorree Crandell
The entrance is a little scary. Squeaky escalator that is very slow. However, the store was neat and clean. They had a huge selection of shoes. The staff was super friendly and helpful. They went out of their way to help me find a shoe that was not on the floor. They are leaders in customer service.
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January 2024 by Natalie H.
They never have anything cute in this store. And they say they sell kids shoes, but there is like 5 to pick from. This place is a total disappointment. It makes me miss Payless even more.
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December 2023 by Asad Hazarah
I bought shoes for my wife, but she wants return or exchange, but the cashier she said we don’t return or exchange because doesn’t have a box.when we bought the shoes without box, I told her we bought like this no body give box.this is my first time I have this experience.
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December 2023 by Elizabeth Sawtell
Store website, phone voicemail and door says store closes at 7pm. They close their doors at 6pm on Sundays. Went to Elk Grove since they don't lie about hours.
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November 2023 by Andrey Esyutin
I bought some shoes in the store. I wanted to pay through my PayPal account. Cashier said me it'll take two or more hours. I really don't know why it take so long. Really bad experience with this stores dsw.
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November 2023 by James Brodski
They have a good clearance section!
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October 2023 by Vicki Matheson
This location is fair. Went here on a last minute trip. I wouldn't go out of my way to visit this location, there are better choices
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October 2023 by Loki Nüwa
Not very impressed with this store. Came in. Not one hello, not one welcome. Not one employee came up to ask if they could help me or if I had any questions. Looked around and then left cuz I couldn't find what I needed.
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October 2023 by John Berchielli
Decent assortment and less than mall prices. Not enough workers so plan accordingly.
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July 2023 by Lesley SAwyer
Change your store hours on your business as well as online. Came around 6:15 on a Sunday to find the doors locked and the store closed. So much for picking up my order today by 7pm. Hopefully it will still be there tomorrow although today was my deadline. Smh
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May 2023 by Sophie M
Nice atmosphere and clean (I didn't check the elevator though) but disappointing shoe selection. Being a shoe warehouse that's the most important thing. I was looking for basic heels like the one pictured but in black and DSW didn't have it. Maybe online they do. It's also a hit or miss if you'll find your size since most shoes only have 8-15 boxes.If nothing else the DSW store helps you figure out the best size and what styles you like so that you can buy it online.
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May 2023 by Bbbb Zy
Store was cool and affordable but security guard was unprofessional
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April 2023 by Jay Vieux
Love this spot for my new favorite shoe "Hey, dude" great selection good people.well worth my time and money spent.
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March 2023 by Tonga E.
Don't EVER order online. I placed an order online. Got an email saying my order was ready and THEN before I could pick them up, an email saying my order had been cancelled. When I called, I was told the store didn't have them. Then why did I get an email saying my order was ready for pickup?
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February 2023 by Katherine Bonilla
It's an organized store. Clean and people are friendly
