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November 2023 by Anna Ferrera
Love this place! Even when a moved further away I kept my storage here because its always very clean, safe, and well-kept. The staff is so helpful - even when you are downsizing your storage unit! Melissa is the best. 5 stars!!
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November 2023 by Courtney Brown
I’ve been a customer is StorageStar as of the past week and I’ve already had a great experience! I was able to rent a unit online and come in the very next day to store my items! Customer service is superb - Melissa at the front desk is friendly, supportive, and helpful!
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August 2023 by Linda Sacks
The customer service is great and the security is a peace of mind.
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April 2023 by Dean B.
I was very impressed with Johns knowledge and the professional way he moved our little house. I highly recommend him.
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February 2023 by Monica Bialk
Melissa provided excellent customer service and vast knowledge of the available units and their pricing. She was very friendly and definitely made the process seamless, which we all know how overwhelming moving can be at times. Thanks Storage Star, Melissa is truly a Star staff member.
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December 2022 by M. Theresa Mosher
The staff here are very nice. This location is clean.The only problem I have is the other renters park in the only handicap parking spot to load and unload their personal property and that leaves me walking further and around their vehicle. The staff however will tell them to move it.I'm glad I chose this storage facility because of the staff and cleanliness.
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December 2022 by Candida Brown (né Whyte)
I've only had storage one other time and my ex-husband handled all the details etc. I was not happy or even slightly enthusiastic when I had to do this again, by myself, recently. This location first of all is perfect for it's proximity to a few of my regular places (Sac Coop, all the shops and food spots that border midtown, N.Oakpark and East Sac. So, it's extremely convenient! The staff is nice, most of the time available and on their ISH setting up your account and forewarning you on how their plans work. I have one of the smaller sized units and chose the 2nd floor to get a little break on the price! They also have 'WINE STORAGE', no joke! These are temperature controlled, hours are basically 7 to 7; the only inconvenience but it's not a deal breaker.
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December 2022 by Candida Brown
I've only had storage one other time and my ex-husband handled all the details etc. I was not happy or even slightly enthusiastic when I had to do this again, by myself, recently. This location first of all is perfect for it's proximity to a few of my regular places (Sac Coop, all the shops and food spots that border midtown, N.Oakpark and East Sac. So, it's extremely convenient! The staff is nice, most of the time available and on their ISH setting up your account and forewarning you on how their plans work. I have one of the smaller sized units and chose the 2nd floor to get a little break on the price! They also have 'WINE STORAGE', no joke! These are temperature controlled, hours are basically 7 to 7; the only inconvenience but it's not a deal breaker.
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November 2022 by shannon chavez
I have had a storage here for a very long time, and I love that there indoors and very safe and quiet and clean.
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September 2022 by Steven H.
Staff is excellent and facility is clean I received a rent increase of 10% after 5 months. A big red flag.
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August 2022 by Jessica Mess (Messica)
I like this storage facility because the woman that works here is super cool and helpful. She makes everything clear and easy to understand. Very clean and we'll kept
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June 2022 by Adele Sakler
It’s conveniently located close to my house. I have no light that works in the ceiling above my unit. They told me that the bulb would not be replaced. Then they raised my rent $50.00 from $249.00 to $299.00 and LESS than a year after that $50.00 rent increase, they are raising my monthly rent to $310.00. I moved stuff here when my mom died so I’d have time to grieve and go through the stuff. This is edging me to that time.
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April 2022 by dianne giese
This facility is listed as being open 7 days a week and says they have carts available. I moved into my unit on Tuesday, April 5. The office was locked with a note saying the office would be closed that day. The rolling door closest to my unit was broken, so we had even farther to move my furniture, and there were no carts anywhere. I called the number listed on the door twice and each time I was assured that someone would call me back. No one did. I did get a call three days later about another issue and when I explained my dissatisfaction, was told someone had called me the next morning. That was not true. This has been a very frustrating experience.
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April 2022 by Dianne G.
This storage facility states that they are open seven days a week and when you sign up and pay your money you are told there are carts. I moved into my unit on April 5. The roll up door closest to my unit, which is almost as far from the door as you can get, was broken, so I had to take my furniture even farther. The office was closed and had a sign saying that the office was closed for the day. There were no carts available. I guess they lock them in the office, which was not open. I called the number posted on the door twice and each time was assured I would receive a return call. That never happened. The person I just talked to said I had been called the next morning, but that is not true. Cell phones keep track of all calls. What a miserable experience.
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March 2022 by Carl Walker
Just wanted to say i used this company before and they are the cleanest place, and located in such a great easy to get to place.
