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November 2023 by Akima Martin
Great customer service, excellent communication, beautiful exterior detailing, amazing repair of damage caused by attempted auto theft. Exterior shine had my baby looking like a pretty penny, almost distracted me from reviewing the work the car originally went for. Which was equally amazing. Location: 1400 Sproule Ave, Sacramento, CA 95811
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November 2023 by attiqullha quraishi
They didn’t put Garage-Pro Fender Liner, battery was loose , they put different battery, it didn’t fit 100% . I had air compressor, fast charger , I didn’t pay attention first , but after a day , I noticed that they stole it.overall I have to pay from my pocket, I don’t know how much , Mybe over 500$ to fix and buy those things.
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October 2023 by Lydia S.
My car was involved in a collision and my insurance recommended this Gerber collision location. The parking lot for this area is not so great, very compact, as I felt uncomfortable leaving my vehicle in the parking lot. I dropped my car off and Nicole helped me, very knowledgeable and let me know the estimate and what they will be doing to my car. She was very helpful throughout the whole process and kept me informed about the status of my vehicle. Thank you Nicole, you're great. However, when I arrived to get my car, they had me look at my vehicle and right away I noticed their was small bubble like dents in the paint. (My car is black, it's very noticeable). I informed them and told them and they buffed it out and it was fixed. Besides that, everything looked great. Thank you Gerber!
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September 2023 by Austin D.
Lisa was by far the best person in customer service person I have dealt with in any business. She went out of her way to help me. She also kept me updated on the progress of the repairs. I would recommend Gerber anytime.
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September 2023 by Carol B.
Great Company. Nicole who texted me every Tuesday and Thursday while my car was in their shop was phenomenal. She kept me apprised at all times. Picked up my car, met with her - she is real and genuine!!She made what was a crappy situation a better situation due to her concern and friendliness!!Thank you Nicole!!!
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August 2023 by yulian huang
I dropped off my car for repair the damage from a car accident and they did a great job ! And additional cleanup my car, I am appreciated they’re hard working!Services: Painting
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August 2023 by Joe Bassett
They did a great job fixing the damage to my car.
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August 2023 by Betty N.
This company did a superb job after my car was damaged by another vehicle. The paint job is beautiful! Wow! They went above and beyond what they were supposed to do and made sure that I was taken care of to my satisfaction. I would like to give special thanks to Zoie the lead person on my vehicle. She orchestrated the best customer service experience that I will never forget. Thank you Zoie! This company to me is one of the very few that put people before profit. They have my business going forward.
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April 2023 by Alesia Dinh
I worked with Jocelyn, and she was the best. I had issues with my insurance, and Jocelyn saved my day. She was helpful, understanding, and caring.Service: General repairs & maintenance
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February 2023 by Aaron Standridge
What a joke, scheduled an appointment 4 weeks ahead of time, call them the day before and they say "oops our rep who made the appointment for you shouldn't have, we're only taking insurance claims not out of pocket jobs". She then proceeds to tell me I'm raising my voice and yelling at her ? when that was absolutely not the truth. I then had to coach her to putting me on the phone with a manager since she wanted to sit there and make frivolous accusations. Learn to deal with conflict, not accuse people of lacking the emotional intelligence you so very clearly lack by immediately making accusations. "I can't deal with difficult business conversations so let's just tell the customer they are wrong, we wasted 4 weeks of their time and stop yelling at me". Gerber ? 1. Learn to operate professionally 2. Hire conscious help and 3. Adequately train that conscious help when you get it and fire that immature broad I just dealt with on the phone.Service: General repairs & maintenance
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December 2022 by Rudy Perez
Lisa Tamano Lady who was helping me was really helpful
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November 2022 by Jay K.
I contacted this shop to help me get some fender liners installed since local dealerships wanted an arm and a leg. Lisa was fantastic! She was friendly, attentive and thorough in making sure everything was covered. Even a last minute request for missing clips under the hood. Though I didn't get to speak with any of the techs, I noticed my car's exterior was cleaned and they dressed my tires. None of which I expected but it was a nice touch! Knock on wood I won't be needing their primary services anytime soon, but I was impressed with the professionalism and attention to detail here for sure.
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June 2022 by CC H.
The front office starts it off right! Gracious and helpful. Repairs were done beautifully. Endless even found a part the dealer couldn't get for nearly two weeks. PLUS, we were charged a fair price for the part - not the 400% (- yes 400% -) markup the dealer would have charged. The details clearly matter to Endless. Great job!
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January 2022 by Paul L.
I upgraded the spoiler on my Mustang but needed it painted. I checked on Yelp and called around to a few places for quotes. Surprisingly, some of the body shops I called wouldn't even offer to paint the spoiler and others wanted photos or for me to bring it in for an estimate. Endless Auto Body gave me an immediate and very reasonable quote over the phone. Even though it was the farthest from my house, I dropped it off to them and two days later I had it back. The paint is very good. For the price I paid and turnaround time, I am 100% satisfied. Thank you Endless Auto Body!
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December 2021 by Kevin L.
If you want to deal with an honest body shop with no BS, this is where you want to go. Ed will straight up let you know what is needed for your job, no upselling and no BS. Quotes are fair and reasonable, no pressure and no pain. Raina in the front office is just like Ed. Professional, accommodating, and friendly. I will be referring everyone here. You should try them, I'm sure you'll feel the same as me.
