-
January 2024 by Giap Le
Never go to this place for tax return. I went there and the woman (Tammy) charged for full fee but the return was unexpectedly low because she knew nothing about eligible credits for filers. I withdrew my application (and went with another firm) but they took my money (even it was small but showed how bad they are).
-
August 2023 by Jessica Zeng
Called there to get a appointment the person answering phone was very rude and unprofessional. I would never ever call them again.
-
November 2022 by T K
Tammy has done my taxes for many many years. Tammy is the best in the business. I always refer my family and friends to Tammy. Tammy is a professional and provides excellent customer service. Thank you ET Tax & Accounting Services.
-
September 2022 by Tosha K
Tammy has done my taxes for many many years. Tammy is the best in the business. I always refer my family and friends to Tammy. Tammy is a professional and provides excellent customer service. Thank you ET Tax & Accounting Services.
-
November 2021 by Dix
Not recommended to file tax return. This place made a big mistake in my tax return.
-
April 2021 by Linh Hong
Poor services and not professional.I do not recommend to go this place to file tax return if you do not want to get mad and headaches !!!!
-
April 2021 by Xedric
Not recommended to file tax return. This place made a big mistake in my tax return.
-
September 2019 by marwin balibrea
To save yourself headaches please don't go here. The tax preparer like Tammy and those that works there will in our whatever they like then in the end you'll get audit. I myself go to a professional tax preparer where they'll review your previous years and in put everything carefully unlike this place. Seeing family and friends go to this unprofessional place is painful to watch. Save yourself headaches from audits and such by going else where. There are other Chinese/ Vietnamese speaking around there too.
-
September 2019 by BeckyWanders
Be careful when filing tax here. My parents been coming here since 2011 until 2018. 2018 tax return got audit and they traced back. The tax preparer added “the American opportunity credit†for 7 years straight when only 4 can be used and my parents didn't know any English and let alone the law so it was never a red flag to them when it comes to sign in the form. I called front desk today and the guy who answered the phone started saying that why would I think they steal money and such which I never once say any of that. All I asked was if the tax preparer in the office and he asked what the issue, I told him that we are getting audit the school credit and I would like to know why I've been going to the same person every year but they couldn't keep track with the file. He started laughing and said they have too many people they don't keep track or review previous years when they file the current year tax return. Also, he started laughing saying that my parents signed something they didn't understand so that's their fault. Never once in my life met such a rude front desk clerk. Oh then he also said these people are old why would they claim school credit??? It's a joint filing with kids on it and he can't even review right. Oh my god I'm dead hahaha I'm not sure if they're experienced when it comes to reviewing record and such. On the other hand, in person at the office they're very nice upfront you anyone likes that.
-
June 2019 by Lee V.
Worst place ever to file taxes. My husband went to them this year to file taxes, while my husband taxes got rejected they never notified my husband or so ever a month went buy he still haven't received his money so we contacted irs. Come to find out it they never received it and we filed electronically. So went back in to meet with Tammy she calms she doesn't know. Like hello you call yourself an accountant or tax preparer and can't even help when others come to your for your expertise. We took out business else where and got help. I would never recommend anyone to go to this place. Everyone else is also so rude.
-
April 2019 by nancy nguyen
If I could give zero stars I would. Extremely poor customer service. I waited an hour to be told that they are not taking new clients because it takes to long. Waste of my time. Please read reviews and take your business elsewhere
-
February 2019 by Mailena L.
Worst place ever to have your taxes done! They really have no wait system and can careless about providing customer service. If you have no appointment made you are pushed to the end of the wait list. As more appointments arrive, yep that's right, you are still at the end. You can be waiting for 8 hours and the possibility of being helped are close to "zero". Never returning here again. I'll be glad to pay another preparer who actually has a wait system even for walk-ins.
-
July 2018 by Joe CABco
low services quality
-
April 2018 by Nhia V.
If I can give them a negative number I will. They are quick to take your money but when they mess up on your tax they refuse to pick up your calls and no one else who works there will help you. They messed up on my tax. I tried calling for a week and got fed up so I ended up just going in. No other person was willing to help get it fix for me. I had to wait until the guy who did my tax came in. They had to submit an 1040X to fix it 10 weeks later and it never got submitted and the same thing is going where no one there is willing to help. Now they are trying to say he doesn't work there, which is clearly a lie!!
-
May 2017 by Ting Senephanhsiri
worst experience. they don't care about your or your business, they just like robots entering info and don't want to answer any questions or provide insight. i would never recommend this place to anyone.
