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March 2024 by Ekaterina Nazarova
While shopping in the store, the baby wanted to go to the restroom. the doors were closed, they apologetically refused at the checkout ??♀️
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December 2023 by David Sagadin
When I first started going to this store I was impressed. Not so much lately. Went tonight the help was rude like he didn't want to be there.Also there were 0 carts. How do you expect people to shop?? I am a disabled senior and was going to get quite a few things but nothing to put them in!!Just dumb way to do business..
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November 2023 by Mike Alarcon
Pulled up on a Wednesday night around 9:02 p.m. doors were locked main store lights were shut off looked to be as if employees were hanging out in the back room. online hours State they close 10:00 p.m. so does their front door. Inconvenient to drive to find the store close an hour earlier than their regular store hours
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October 2023 by Kayla Robnett
Not very organized but what do you expect. the prices are good tho
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September 2023 by Bella K.
Needs new management ASAP. Mexican girl working night time is soo rude . Why work customer service if u hate your life ?? Definitely need new workers and get rid of the old ones . Such a dissatisfaction
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September 2023 by Jacqueline C.
They only hire STREET THUGS to run this store! One of little girl employees kicked my car door & then ran inside of the store saying she was scared of me. The manager came out & started accusing me of threatening his employee, telling me I was on speed & bc my car has stuff in the back seat, (I'm getting ready to move), which is no one's business, the same manager told me that the stuff in my car was all stolen. Who the hell does he think he is? The girl that kicked my car had come to my car & called me out to fight me, & when I wouldn't get out, (I'm a disabled 68 year old woman), she kicked my car. Then ran inside the store for protection & the same mgr that said I was on drugs with a car full of stolen goods, calls the security from the grocery store next door, Viva, to come over and they proceeded to block the license plate of the car the employee was driving so I couldn't write it down & then they both taunted me, saying I was a drug addict and had a car full of stolen goods. HOW DARE THAT MAN MAKE ASSUMPTIONS ABOUT SOMEONE AND YELL THOSE ASSUMPTIONS OUT IN PUBLIC ! Defamation of character.... Then the mgr kept telling me I was trespassing & I was never allowed back in that store, EVER! That's funny bc I've never been in that or any Family Dollar, EVER! I had gone to put money on my Blue Bird AMEX card since it used to be free to deposit on it @ Walmart, but recently was turned over to this low life gang banging "HOOD" store. After tonight, I wouldn't give that store a lugee, let alone my money! I am pursuing my complaint bc the fact that a Family Dollar employee thinks it's ok to kick a strangers car after calling that disabled 68 year woman out to fight her is pure Twilight Zone stuff! WTF? WOW, furthermore, that's A-1 customer service if I ever saw it, RIGHT? THE SORRIEST STORE I'VE EVER GONE TO! I will also be persuing the Security Co from Viva Market. He was the one who stood in front of the license plate & taunted me along with Family Dollars night time "loser" mgr. Boy oh boy, you can really tell when you're in the Hood when the employees of a cheap junk store are more scarey than the people on the streets. The mgr, in between asking me what drugs I was on was telling me that he went to college... What college was that Bro? College of "Wanna B's?" You didn't scare me nor intimidate me, but you did make me angry, so watch out bc I'm going all the way with all 3 of you! Male Manager, female employee, & male "pathetic" security officer! BEWARE, DON'T SHOP NORWOOD FAMILY DOLLAR!" You may do something wrong, and they will attack you! I'm so appalled that I just want to go on & on, but I won't. I'm calling the big wigs tomorrow both at Family Dollar and the security company from Viva! I was told by the female employee very sarcastically that they haven't updated their door posting of the hours or the Internets. Well, sorry lil' "toughy who cried chicken," the only up dating that store needs is to update all its EMPLOYEES @ least @ the Norwood store. P.S.I went back later & got her license plate. How ya like me now, THUGS?
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August 2023 by Oscar Mejia
I have only been here once, so this is my first impression:Very clean and seemingly well-stocked. The store was well-lit, which is a plus. I just needed to get a broom -- the employee quickly told me the aisle and I got out of there quickly. I wouldn't shop here to cover all my grocery needs, but there are certainly other items that are pretty decent prices, even compared to Target/Wal-Mart.Compared to Viva, the next closest alternative, shop here if you can.The young black guy at the front was really helpful and seemed involved with the community and customers, which is always nice to see, especially in this area.
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August 2023 by K W
Item priced at 8.50 on the shelf; tag matches description of the item but ringing up $13 the employees advised to call corporate to obtain the 8.50 price. 8pm at night what corporate is open at this hour??!
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March 2023 by Dot Dee
I usually have a great experience at this location.... when the Female manager is working.Apparently, my time, money, and personal health needs are not as important as they are for the immature, rude, and wildly unprofessional, young man working under management this evening. Close to closing does not mean closed. You trying to close up and get everyone out before your shift has ended does not fly. The hours are posted and, despite what you have planned for the evening, some of us have lives and Families to care for, and depend on those last moments to do so after, ALSO, working all day.I'm thinking that you are probably not to blame, if you were raised with zero manners, raised with manners and just flat out dont have respect for the customers who provide your job security, on top of, clearly, not having had proper training as your boss allowed for the blatantly unprofessional, creepy, one sided banter to carry on without intervention. However, you are now grown so its time for you to take responsibility for your own actions.Listen here, son... I am not your friend, I am not here for you to toy with because you hate your job.... I am your customer, and the reason you get to use earned money.You were disrespectful, biased toward other customers, while, I don't know, talking smack to me, whining... because you have to put merchandise away that I decided not to get because of your attitude the entire time I was there. This was from entering until exiting.When a customer has a question, you don't come back with riddled sarcasm. The customer isn't always right, but making fun and confusing them wastes their time, keeps them from wanting to spend money towards your paycheck, and is ignorantly rude because it wastes your time too.Learn how to act professionally and find some class. Dont you want to take pride in your work ethic?I certainly would feel much more comfortable and would have shopped smarter and faster had you embraced any professionalism whatsoever, instead of letting me know, strongly, that you were being mean on purpose because you petulantly couldn't sit still for another, less than, 10 minutes. Come correct or do not come at all. Come with pride in what you do, for you. 'Else, what good are you to yourself or any of you customers?
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February 2023 by Ashley Clark
Convenient but overpriced on some of their inventory. Barley anything is for a dollar anymore
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November 2022 by Laura Coronado
When is the store going to open back up its been almost a month??
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October 2022 by Cuatro chicas de hoy
I went this morning to buy a dozen of eggs, they were expensive $4.80 but l needed, at home l notice they have grey dots of mold everywhere, l went back the store to exchanged or return it but the manager and two more workers refuse to do anything and cracked one in front of the people and said very rude "noting wrong with it" l left the product and said thank you, l never expect they have unexperienced manager or employees who doesn't resolve anything there, it's not only the money, is the attitude, never back to this store
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September 2022 by Cathy O
Employees always nice.
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July 2022 by Lady T
The staff is so ghetto. No professionalism just a bunch of neighborhood ratchet trash. Unprofessional with the customers and each other. I couldn’t imagine working with these females.
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April 2022 by Czerina B.
Good prices and very nice staff.
