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December 2023 by DeShawn B.
Called at Monday at 10:55 I asked about a playstation portal. The female representative was extremely rude and very unprofessional. Game stop needs to do better
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November 2023 by Google user
Don't trust the staff. You pay online, you drive to store to pick up and than they tell you it was canceled. No refund given. You can pay again. That's what they want. To screw you over. Watch out for the chic with all the tattoos!!!
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August 2023 by Roman P.
A year ago I got a used copy of Halo: The Master Chief Collection and a new copy of Nintendo Switch Sports. My copy of Halo was in pretty good condition there were not that many scratches on the disc. And my copy of Nintendo Switch Sports was also in pretty good condition it was brand new after all. And both the games were pretty good. Overall, my experience was pretty good.
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July 2023 by Johnny Moss
These people NEVER answer their phone and when I go in to their store, nothing but bad mood people.
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January 2023 by Yeshuah is His name.
I traded in my used ps4 pro I bought used from GameSpot a few months ago. Out the door with tax was about $450.I traded it in yesterday for a little more than $100.The associate was very helpful and even signed me up for pro membership to get the most out of my trade in.
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January 2023 by IreOf Yah
I traded in my used ps4 pro I bought used from GameSpot a few months ago. Out the door with tax was about $450.I traded it in yesterday for a little more than $100.The associate was very helpful and even signed me up for pro membership to get the most out of my trade in.
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September 2022 by _______________________
I walking around outside the mall then decide to go inside to buy a game or something in game stop for my boyfriend's birthday next year. well I saw these kids walking around in front of the store but when they walked in the worked was mean glaring them as if they going to steal their items. I lying to the worker telling her I'm babysitting these kids she goes beside the counter still staring rudely at these young teen boys. the teenager boys thought I was following them & got me kicked out over a lie of the boys when I all was trying to do was buy a toy for my collection & for my boyfriend. Be warn if your teenage don't go in there without your parents or the workers will start drama like they did to me.
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September 2022 by J B
Nice, in a mall so plenty to do.Gas smaller selection but not bad for pick up and turning over the proverbial rock to see for fun.
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August 2022 by Nick W
Great place take my kids there all the time
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August 2022 by Jacoby P.
I turned my sons room into a gamer room, I bought my youngest son a PS5, and I got the GameStop insurance, his PS5 wasn't working so I took it to the GameStop off Maddson, and they were no help, they didn't have them in BUT I was told there was a event coming up in 2 days and they were having PS5's at the store the lady didn't really offer to help me, she called 2 different stores, she just took my name down and said I'll call you when I hear something, so I went and called this GameStop on Arden and she took my number down and told me she will call the west house and get a replacement for me, then she said she will call me right back, she called back and said that they are sending PS5's to her store and when they come in Friday she will call me and let me know when it comes in. She called me on Friday told me she took a PS5 and put it on reserve for me told me to come down to the store, I got down there she did the exchange fast and there was no issues, she was so helpful and her customer service was outstanding, I forgot her name but she is the manager of the GameStop in Arden mall Thankyou for the great customer service and going over and beyond to make sure I had a replacement quick
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June 2022 by Brandon Frazier (The Awesome)
Completely a rip off company, if you sell any items you get very little in return but when you look at the used or refurbished stock it's like 10-20% off from the new cost. What a total scam company and no wonder why they are closing down locations.
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April 2022 by Carlos Castro
Our visit to this location was nice they had a great selection of many console games to choose from but the only people there were all behind the counter(2) no one was working the main part of the store.. I like coming here but when Amazon prices are cheaper it makes you wanna just shop at home plus they never seem to have the PS5 and I've even tried there online and have yet to ever be notified that I can purchase one...
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April 2022 by James Bowen
Nice, in a mall so plenty to do.Gas smaller selection but not bad for pick up and turning over the proverbial rock to see for fun.
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March 2022 by your mom
Just like every other store. Good selection but the prices on used games are crazy expensive considering they will give you like $10 for a brand new game, then sell it for $45. Also I don't trust their used or refurbished consoles. I've bought one before that came broken and dirty inside. If it's been "refurbished" it should never be dirty inside
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February 2022 by Kazuma Kiryu
Ever since Gamergate, GameStop has just gone so PC. I remember back in the day, I was allowed to crinkle freely wherever and whenever I want, but now it "smells too bad" and is "too loud". Like, what is this? A library or a GameStop? Fortunately, my fursuit has enough room to fit a diaper inside so I can just fursuit in public and hide my diaper underneath instead of just wearing the head and hands. Why is this important, you may ask? Well, ever since I moved to the area, I've been crinkling stealthily in this GameStop, and only one person has gagged from the smell, and no SJWs have told me not to crinkle in public. Sometimes I even fill up my diaper inside the store. I don't do it in front of other people though. I usually hide in the corner by the PlayStation games and fill it up. The stench fills my fursuit as I check out, but I don't care. I'm tired of this 1984-esque PC world we live in where diaperfurs aren't allowed to crinkle in public, but this GameStop location is finally a safe haven for our kind.