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June 2025 by William Noble
First time lifetime warranty you can't go wrong I was there today
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June 2025 by Hella Fly
Regular stop for tools for me
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June 2025 by Roberto Toledo
Very good cheap tools.
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July 2024 by A.B Chaudhary
Good price and very helpful and nice staff
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July 2024 by Ramen singh
UTTER DISASTER : Avoid harbor freight tools and Their Abysmal Customer Service
We purchased predator 3500 generator, we followed the instructions and it didn’t work.
We brought it back the very next day to exchange it.
They told us to empty the generator of gas as they cannot take anything with gasoline in it, we understood and bought the gas pump to empty it out. Once we empty it out i brought it in.
Things were pretty smooth till i ask the guy what if the new generator doesn’t work or stops working. He said i can come back again. I asked him if there is any inconvenience charges. I smirked at my face and said no.
While checking for exchange, the lady there said we will have to pay the restock fee, i told her the piece was defective, then she said there will be no restocking fee.
While this was happening, i talked to my cousin and said if the product becomes defective after working a couple days, they will not provide refund. I don’t want the same product, as its a hassle to exchange such a heavy product and will have to pump out gas again. I thought to just return and get my refund.
They refused and said you can exchange and there is no certainty if the product will work or not and i cant get any refund without the restocking fee. The manager said, she checked the generator it we dint follow instructions to start it, and it became defective because of us, thats when i got pissed off.
First you provide defective product and then refuse to take it back.
At this point arguments started. They were rude, dismissive, and completely unhelpful. They clearly don't care about their customers or the garbage they peddle. It was like banging my head against a brick wall.
Top it off the guy put paper cloth in the beginning to soak up leftover gas, which is did ask him not to.
They refused us service and threaten to call the cops. I told them to call the cops.
I would have just left if they not just put the damn paper cloth in the gas tank.
The disorganization, poor product quality, and lackluster customer service make me hesitant to return or recommend this store to others looking for reliable wholesale options.
Save yourself time and money, go at places like Costco or home depot where they better policies and better employees.
Im glad i recored a video.
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June 2024 by daniel moore
Very easy place to get whatever u might need to do yard work !
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June 2024 by Brett Wright
Great service had just what I needed
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June 2024 by Zack March
A challenging location due to high theft and funky parking. Employees do what they can. Many items are locked or not available at this location. Parking lot sales are in the store.
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June 2024 by Michael Keene
Kind staff and very helpful
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June 2024 by Terry Mack
Excellent place to buy tools!!!!
Highly recommended!!!
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June 2024 by Alex Kin
Easy and fast and efficient transaction
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June 2024 by NecroG0d
Would not issue a refund for 2 bottles of power steering fluid stop leak that has a money back guarantee on the bottles, with my original receipt. I had to call corporate and was directed to the next closest location where they said on the phone with corporate that they would not issue the refund either. Guess I get to contact Lucas.
Terrible company with no integrity.
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June 2024 by Pitster pro Hill
Got most stuff u need but I wouldn't trust there paper adds in mail by the time u get it and go the deals are gone ?
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June 2024 by Ken Stokes
My father has been shopping at this location so long and has spent more money then he should have at this location he liked this location so much he road his mobility scooter from Carmichael to this location after shopping at this location he was needing to charge his scooter for about 10 min in order to make it home in Carmichael they said no he couldn't and here it is 11:17 pm he still hasn't made it home I'm just finding this out now so I'm omw to pick him up I promise you one thing you lost a good loyal customer. Karma is a ...
What comes around goes around
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May 2024 by Ron Smith
Has the items as advertised easy to locate
