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January 2024 by Doug Kenner
I took my 2023 Maverick in for a tire issue. The service department was very busy but Steve was very helpful. He took the time to understand my issue, found the screw in my tire and marked it for the shop. He also informed me of a recall issue on my vehicle. The estimate of completion on my truck was right on. This is my first Ford product. Everything, from purchase to now service has been outstanding. I had another small issue and the gentlemen in the parts department was very helpful. Everyone that I have had the pleasure of working with at Downtown Ford of Sacramento has made me feel like part of the Ford family
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January 2024 by Sarah Heale
We had such a great experience With downtown Ford.Charles a.k.a. Gumby was our salesman. He was amazing. Very knowledgeable and easy to work with. I would definitely recommend this small dealership.
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January 2024 by Rahul Deo
Lily and the Downtown Ford dealership provided an outstanding car-buying experience. Lily's sales expertise and dedication, combined with the dealership's commitment to customer satisfaction, resulted in a fantastic deal on my Mustang. I highly recommend them for their professionalism and exceptional service.
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January 2024 by Maxwell Munoz-Elliott
Sales Staff A+! Great Experience.Ask for Moukda.. Very Knowledgeable, helpful. She has great personality makes the experience fun.Highly recommend!
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January 2024 by Andy
Nathan and Simon did an amazing job. Negotiations were all done through text and email. Truck was detailed and ready to roll when I walked in. Seamless process. Will be buying another vehicle in the future from Downtown Ford Sacramento! Thanks guys
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November 2023 by Brad Burkholder
I really appreciated the low pressure sales approach and patience of my salesperson, Austin. I was not entirely certain of the features I wanted and Austin was incredibly helpful in helping me sort that out. If there were questions he was uncertain about, he made sure and found answers for me. I had a great experience and would recommend Downtown Ford.
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November 2023 by Rick Fain
I had an oil change done on my 2022 F250 on 11/9/23. I received an email from my Service Rep. Emma, asking if I would leave a review on Google? I replied with, "I just received a coupon today 11/10 that was 87.00 cheaper than what I paid yesterday, not a happy camper, so not a good idea!" With in 15 minutes Nick, Service tech I dealt with on site called to tell me they are honoring the coupon I received the day after my appointment. I couldn't believe it! Great People, Great Staff, Great Customer Service! I highly recommend Downtown Ford on Howe Ave in Sacramento!
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November 2023 by Donald Zimmanck
After a very bad experience at another dealer, I transferred my F150 Lightning order to Downton Ford of Sacramento based on their positive reviews on the Lightning Owners Forum. They did not disappoint. My sales contact, Lily, was great to work with. She is friendly and easy going and had great communication throughout the long wait. In the end she provided the simple and easy process that she promised when I chose them. I highly recommend!Love my new wheels. Thanks Lily.
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October 2023 by Sactown Steve
Bethany my sale person did an outstanding job explaining everything, no pressure sales, was very patient. The overall experience was great, will purchase from Downtown Ford again in the future.
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October 2023 by Mary Dahle
Liliana Perry went above and beyond helping me to purchase my dream car a 2022 Shelby Mustang! I live in Los Angeles and had to do the transaction long distance from LA via texts and phone conversations. She was so patient and knowledgeable with this old guy that I really find it difficult to put into words how I impressed I am with her. All sales people could take a lesson from her. Would definitely recommend her to anyone, friends and family. Thank you so very much Liliana.. Harleys and Hotrods forever
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October 2023 by Heather R
We bought a car from this dealership yesterday. Moukda was our sales lady and she was AMAZING!! From start to finish, she was incredibly thoughtful, genuine & kind. She goes above and beyond with her customer service. I truly appreciate her and how smoothly she made the process go. We absolutely LOVE our new car!! I highly recommend buying a car with Moukda!! Nathen the sales manager was also very personable and very kind. Over all a 5 star experience!! Thank you Moukda & Nathen!!
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October 2023 by Muneera Shattab
My experience with Lilly was great. It was a simple process and she didn’t waste any time. She helped me find a car with the color that I wanted. Thanks
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October 2023 by v good
I had a great experience at Downtown Ford. My service advisor. Steven was great. I definitely will continue to take both of my vehicles there. I feel like the price was reasonable for oil change as well. Also, they are very thorough to check out the whole car.
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September 2023 by Dillon Hawkins
Had a great experience dealing with downtown Ford sacramento specifically my salesman Richard Pineda. At first I was a little disappointed they won't negotiate but ill be honest it was a good deal at market price and I won't complain. The value was right their and I'm very happy with my 5.0 mustang gt. When I upgrade to a dark horse or gt500 I know where I'll be coming back too.
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August 2023 by Michael Palmer
Great guys over there at Downtown Ford? Austin, our sales person was was great. We have bought two passenger vans over there in the last 5 months. MAYBE a couple of Ford baseball hats or a set of pens for our office would be great!? Thanks again Austin!Michael P.
