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April 2024 by N
Uber Hertz is located here. You cannot get through by calling Pep Boys
Address is the same 4895 47th Ave, Uber hertz, 95824
Ubert Hertz is a Scam. Charged twice in one week, in person, text, and online. Went through BBB and corporate for months. No resolution. Also turned the car in early and still charged for turning it early and for a full week. No damage to the car, nothing. Beware they will double charge even if you go in person and you will not get your money back, even if you complaint at corporate. As a matter fact, they will back date it to a previous. Even with evidence of the double charge i.e. bank statements and your own banks corporate office. They will not correct their error. As such, your bank is in contract with Hertz and other rental companies, so they may or may not reimburse your money, your own bank. Complete nightmare! No matter how hard you try you will be screwed some way or another. And the maintenance needed is ridiculous, and constant harassment while you are there at the repair shop for needing something fixed, like, brakes or a leak, etc. Be ready to give all your hard earned money to Uber Hertz. Horrible experience it has been! Good luck!
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September 2023 by Michelle Ferguson
The expenses are never the amount you signed up for. Your weekly rate is not a standardized amount.
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September 2023 by Robert Morse
No one answers the phone.Problems with problems with the car always a 1 or 2 day event. Right now, I'm sitting at a discount tire trying to get them to pay for a flat tire on their car. I've been dealing with us for over 24 hours. It looks like I'll be letting down my daughter's best friend. On her 13th birthday to give her a ride to my house to have a sleep over. Because a trillion dollar corporation cares more about $250, then about a ride share driver that is contracted with them for 11 months for over $25000. Hertz does not back up anything that they rent. Even when paying the extra insurance tow trucks get charged for certain things. Even when paying the extra insurance, I was left on the side of the road in the snow 3 different times. I'm just tired, tired of this corporate business model that cares nothing for its customers for its workers only for the executives. Look forward to my TikTok videos.
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August 2023 by Dan Nguyen
The office is too ugly. It is a tires storage actually. Not a single chair available for customers to sit while waiting. The cars are so dirty (outside). They clean the inside only. The car you requested may not be available at the time you arrive ?. I give ⭐⭐⭐ because some agents there are nice. But the place is only 1 ⭐.
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July 2023 by sunny singh
Good experience, book in the middle of the week for availability.
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June 2023 by sayed hosaini
I had classes with professor driving school. At first I had stress but they way they are teaching me calm and relax. Now I learned haw to drive calmly. Highly recommended.
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April 2023 by Elham Malik
they have charged me one week extra and i’m trying to get my money back they are keeping directing me from one department to another until i give up, please don’t even think about getting a rental tesla or any other car, you will lose a big money, just don’t even try
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March 2023 by Ali Kemelbaev
I made a uber rental reservation for my father from Los Angeles. We’ve got the confirmation, kept contact with this place and when we got to the place, we were told they don’t have a car and the reservation is not guaranteed to give you one even though it’s a reservation. We’ve wasted time and money to get there from Los Angeles. We’ve waited several days to pick up the car right on time but we were told they don’t have one. I basically made a reservation for nothing. This ruined our day and now we have to go back to Los Angeles which is about 400 miles.
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March 2023 by Cameron Shannon
Walked in with a Drivers License and a bank card.. Left with a car.. Great service, easy to work with since.. Hassle free renewal..
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March 2023 by Black Wolf
reliable service of this office not professionals
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February 2023 by Matt Kellogg
They were nice honest about what to expect and had a few handy tips. Hertz on the other hand makes thing harder than it needs to be if you plan on renting a car to uber the best advice I can give you is open up a separate bank account just for this they take the money out then put a "hold" on it so it looks like available funds it's strange
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February 2023 by Eid Mohammad
I rent a car online and when I showed up for picking it; they said we don’t have a car
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January 2023 by Don D
I'm giving 3 stars because they Uber reservation went through but the location had NO CARS!!! After a 2.5 hour wait I was able to get into a car, the staff was great throughout the orocess. The staff deserves ⭐⭐⭐⭐⭐'s.
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January 2023 by Charlene Thomas
Made an appointment to rent a gas powered vehicle. They don't have any. They're all in the bay area. They have teslas available. But not renting due to them changing their hours of operation at the last minute. I was never notified. I found all of this out after I arrived. Also after I paid out of pocket to get here.
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September 2022 by Damien B (CryptoHustle.Eth)
Poor customer service, it was a really long story of them putting rental in the wrong name and poor customer service ensured
