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March 2024 by Haim Perez
Terrible place !!!!no parking lot available for customers workers are useless.Please don't go over there!!!only for wasting precious time!!!!
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March 2024 by Mohamed Shwayyat
Really bad customer service I will never ever deal with them again. They also played with the prices. I ended up paying from 188 to 345. Now I wonder why they have 3.0 rate !!
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March 2024 by Hamid Al-Nuaimi
I deal with this place two time every time I came to them they told me sorry we try to call to let you know we don’t have car which not trueOne of them I have emergencyReal bad service and don’t trust them when you make deal online call them after thatI don’t recommend them at all
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November 2023 by HWL NonProfit
Unproffesional in every way from Speech to Dress . Tattoos and Costume Jewelry are Fine but unclean Clothing no Name Tags Bait n Switch Employees speaking loud n Rude while gossiping ?Being polite to Customersa and trying toResolve situations are Paramount to any .Business Better service at a Drive through. Sad I may have to sell my stock or call corporate but why?
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November 2023 by Morgan Smith
Best rental car experience I’ve ever had! Extremely helpful and friendly staff, the car was much nicer than expected, and the bill was exactly as anticipated.
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August 2023 by Florent Breton
Hertz is using a public charging station for its own fleet leaving cars parked for hours after just adding a few KWh. Not only renters won’t enjoy a fully charged cars (cars were only charged up to 30%) but other EV owners can’t charge their cars. 3 out of the 4 chargers were blocked by Hertz.
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August 2023 by Carolina Manriquez
Awful experience. They did not accept our payment method and offered no explanation or resolution whatsoever. We asked if they could at least reschedule our pickup day but instead they handed us a brochure with a toll free number on the back to call. Save yourself the time and do not come here.
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August 2023 by Kama Keliikoa
The only reason I'm giving 2 star is because the woman that checked us in the car was wonderful. Returning the car was an absolutely horrible experience. The clerk Sam was completely unhelpful, he was training a new hire so I really hope Sam isn't the benchmark on training quality applicant's for hertz. If you choose to rent from here make sure you protect yourself from the unsubstantiated hertz smoking charge apparently theyre under multiple lawsuits for this unprecedented charge, so again rent at your own risk ??**update** this is alot more common than originally thought, there are multiple disputes/lawsuits out against hertz who since declaring chapter 11 have issued multiple unjust smoking fees to their rentals. Moving down to 1 star because from what we have been reading can take weeks/months to be issued the credit of $500 along with lost time filling out their countless forms and filing a written dispute. If you don't have to DONT RENT FROM HERTZ, I will never rent from them again.
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August 2023 by Melissa St. Louis
I got a wicked good deal on a rental for 12 days--I still can't believe how low the price was. The car was nice, and the folks who checked me in and out were very pleasant and helpful!
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May 2023 by Rocky Williams
Not a good experience. The office looked clean and the employees were welcoming but the system must be quite flawed. I reserved a car online but they didn’t have it when I arrived to pick it up. The agent at the counter seemed to think that it was ok to just say sorry and it was all done. He did not offer to immediately call other stores nearby to see if they had a car to fulfill my reservation. When asked if he would check with others he said that maybe he could get one 3-4hrs later. Then when I asked him to call them now, his coworker wrote down the phone number and passed it to me. Well, maybe this was just a bad day for them and they didn’t know how to handle it?
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May 2023 by Wm Schafer
What's a Reservation?. Go wait for someone to bring one back, Maybe Tomorrow.
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April 2023 by Jess Harling
There app is a pain I ask to reserve a vehicle the gave me another which was a gas gussler . Be careful one employee makes one statement on the phone but when you get to the location they say something different
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March 2023 by LEO D RODRIGUEZ
Excellent speedy for renting a car. Service is 5 star
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January 2023 by Ron Ellis
Helped our friends get exactly the car they needed when others were not able to.
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December 2022 by Mustapha Kamara
I bought a car at the Fulton Sacramento office. The car did not have floor mats or tire sealant (no spare tire for my car type). If you buy a car here, make sure you check for all concealed removable items.
