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February 2024 by Martin V.
Not a good experience at Home Depot today. I needed help with getting screws. I spoke with five different people on the floor for help. Four of them were getting me the assistance I needed and one of them was going to help me personally in a few minutes. After waiting for 20 plus minutes I was thoroughly frustrated and left the store. They have a lot of people running around doing their own thing but really terrible relative to caring or helping the customer. The exception is the gentleman who works the light bulb section. I've interacted with him three or four times in the past and he is fantastic. I recommend that he be a trainer for all new staff.
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February 2024 by Maureen R.
Another -5 review for The Home Depot. A little over a year before we bought all new appliances for our home. One of the appliances we purchased has stopped working. Our gas oven will not heat up. No temp at all. We purchaed a 3 year warranty for all our appliances. My husband has called about getting our oven fixed through the warranty, which is still valid. But they are refusing to put in an order to get a repair person here to fix it because they say his information is wrong. WTH? We purchased the appliances , paid for them in full and had them delivered to our home address under our name. He has a copy of the sales receipt , including paying extra for all the warranties, in his hand and there telling him no. My husband also purchases TV's from Costco for his job at a Home z building company and has them delivered to the job sites for the models. The TV's are delivered to the sales associates in their name to receive them. They also get warranties through the same warranty service as The Home Depot. They are saying that our account isn't ours but rather the sales associates who receive the TV's for the model homes. This is ridiculous. My husband has been in the phone with The Home Depot Protection plan for 40 minutes with 3 separate supervisors and they can't fix it. Meanwhile I haven't been about to use my oven for over a week. I will never use We spent over $5 grand for all our new appliances and warranties just to have them break down and not help us. Mean while every supervisor is saying Thank You for using The Home Depot while not helping us. I will never purchase anything from them again.
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February 2024 by Gabriella Castellano
Nice ? to all the ladies working
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February 2024 by James Mackenzie
Home Depot is a mix bag. It has a lot and the prices are fair but it has poor service and less than desirable return policies. They also don't stand by their appliances telling you it's a different department and send you on an endless loop of waiting until you give up. I spend roughly 60k annually and they couldn't care less about my business.
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February 2024 by Suzanne E (K)
Great home Depot. The store is well stocked and has plenty of employees who will help you. Thanks Jacky for all your help l. I really appreciate that.
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February 2024 by Shirley Jones
This place Have so much,of everything for your home.flowers,Fertilizer,doors Plywood,Hot water heaters...E.T.C.
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January 2024 by BARUCH LOREDO
Great store
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January 2024 by mister lopez
Conveniently located and always has what I'm looking for. Staff is great
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January 2024 by Juan S.
Going shopping to home Depot on meadoview Sacramento after 6 pm is a nightmare. No help at all, employees are nowhere to be found. All are at lunch. Today I had to go twice a little after 6 pm and asked for help I was told employees are at lunch. I came back by 8:30 There were no employees around, like the first time, the person at the self checkout told me "all are at lunch", asked if she could call someone, her response was "no", seems that employees at that store do not like to be disturbed after 6 pm. There was an employee with her, as soon as I asked for help he walked away. This store was the best in the area better than florin, but it has changed. Young people who do not help, they are there just to collect a paycheck.
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January 2024 by Richard Depue
Very well stocked and organized store. Staff is very helpful and quick to offer it.
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January 2024 by Briona Walls
I've been going to home Depot for a while so it's not nothing unusual but I'm looking for so it's very convenient good budget very useful got everything all in one shot recommend go visit
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January 2024 by tino contretas
In & out, found what I was looking for.
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January 2024 by Celeste Rivas
Employees working the kids workshop are always so rude!
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January 2024 by D F
It's always hard to get someone to help you, but when I do they have been helpful.
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January 2024 by Jeanette Ayubi
Healthy plants. Good customer service. App helps locate items quickly.
