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February 2024 by Amy W
Brought in my computer due to water damage. Hot Tech took their time to determine what the problem was and if they could fix it. My computer was dead and they didn't charge me. Hot Tech was recommended to me by a friend because of the quality of work and fairness. I agree with her and fully recommend.
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February 2024 by Ezzatullah Saidy
This people are very rude and using hate speech doing discrimination. Disgraceful people get them away of this disgraceful people ???You are Keeping editing your response.I’m a customer I have to ask for deals, I did not demand from you, because I don’t believe your phones there are no standard in your store , this is my right to deal with. If you think I’m liars because of asking deals you’re right.Don’t give yourself to insults customers at any stage , but you insult me in front of other customers. I very respectfully ask you to be good guy. I really feel insulted.
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February 2024 by nematullah ahadi
Bad manner people, using hate speech, in front of others people because dealing on a phone directly insults me.??
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January 2024 by Cesi T.
Came in without an appointment but was provided a quote here through yelp. Their pricing for service is cheaper than most places. Dropped of my iPad and was fixed within hours. I couldn't pick up my iPad in time before they closed so I picked it up 2 days later when I was available. My battery was draining so much even when charged and eventually just died and wouldn't turn on. This place checked the issue and replaced my battery and now it's good as new! It's been a week now and my iPad is still great! Thank you!
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January 2024 by urban r.
Dariy and Roman did a great job. Roman fixed my shattered iPad screen very quickly and for the fair and reasonable price quoted to me over yelp. No pressure situation too. Thanks guys! I recommend!
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January 2024 by Gina C.
I am so glad I went to hot tech to fix my sons iPad screen. Dariy was friendly and personable and you can tell he takes great pride in his work. My son's iPad looks brand new!
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January 2024 by Brian Templin
Effortless service and repair with experience. Completely fixed in one day.
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January 2024 by Michelle Azarchehr
Hello my name is Michelle and I’m posting from the Sacramento area about hot tech repair so I experienced my first encounter with the shop when my boyfriend‘s phone a Samsung galaxy had some damage to the front screen and we called around. We went to the Arden Mall, and after dealing with aggressive people in the mall that would not take no for an answer and shops that were pretty rude. I came across this shop through Google and I was very delighted to talk with the older brother named Dario on the phone and he must’ve heard how distressed I was because just the phone call alone he was able to quote me an excellent price, and it was cheaper than the rest a little more inexpensive not by much, but it was the sincerity and concern in his voice that got me to come into the shop. I went to the shop on Fulton and was able to meet the younger brother Roman. This is a brother duo that had this small shop on Fulton in a very nice strip mall area and Roman was able to take the price quote that his older brother given me and fix the phone in less than an hour . The customer service that was given there was excellent between the two brothers they worked perfectly together. I felt that my needs and concerns were met, and the phone was fixed. He even went above and beyond and told me about other issues and took extra time with the phone. I was very very pleased with the first visit …….. well fast-forward a week later after New Year’s I have a iPhone 14 that I had dropped because I had had an aftermarket case and I had shattered the back well I went straight to the shop before I had to be at work and I was able to meet both brothers at the same time and see them work together they remembered me right away from bringing in My boyfriend’s phone and they were able to quote me on a factory glass piece for the back of my iPhone and an aftermarket piece. I chose to go with the factory piece which was not too much more expensive and I went and sat in my car took a little nap, and the phone was down in less than an hour. once again, excellent customer service seeing the dynamic of the brothers work well together and their own business was very nice to see, and I highly recommend this place. They are a dynamic duo, and I really appreciate their business and their concern and attention to detail for fixing the phones and customer service, this is a great shop and you won’t get let down. I’m extremely satisfied and will go back for all my cell phone/ technical issues!!!!
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January 2024 by Samuel Jurasinski
Great job took a extra day because of an communication error but did a great job
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January 2024 by Carlos Garcia
Honest, knowledgeable and fast.
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December 2023 by Mistina E.
Roman and Dari provided excellent service at a decent price. Due to no fault of theirs, we continued to have problems that they were unable to resolve due to costly parts needed, so we opted for a new phone instead. They kept us updated during the repair attempt and made a valiant effort to save the phone. 10/10 would refer to family/friends and visit again if need be (but let's hope we don't need to.)
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December 2023 by Tina Gallegos
Sold an old iPhone and an apple watch. Got reasonable cash for them. Great customer service will be returning for whatever other cellphone related things I might need in the near future
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December 2023 by Maame Abenaaa
Very generious and kind people. I just went there to fix my laptop which had a watermark and they were very efficient in fixing it for me so promptly. It feels brand new. Highly recommend!
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November 2023 by Art R
Great experience!! Came in for a battery replacement and was in and out faster than expected! Would recommend!
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November 2023 by Oscar M.
It was easy to get an appointment. The price was good. Service was fast and my new screen looks great. It's a pleasure doing business with them!
