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May 2023 by ulla norlie
I’ve had the same tax person for almost 15 years and she is amazing. I’ve referred my entire family and my friends.
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April 2023 by Alan Shanahan
I made an appointment to see a tax person. When I arrived I was asked to wait while the tax preparer finished with another customer, or I could drop my tax paperwork off. So i came back after a bit and just dropped them off. The bill for my taxes, which were very simple, came to approx 640 bucks (after applying a 20 dollar coupon) for two years of taxes with one 1099int per year. Apparently if there is a 1099int, it raises the cost of your tax preparation. I understand te concept because there can be many 1099s. Also nobody told me how much the tax preparation was, or even what the plans were, or anything about cost. That would have been nice but I was busy and was scheduled to be out of town for the next few weeks. they encouraged me to leave the paperwork, so I did, thinking it could not be that much. I simply got a call that said your taxes are ready. And here is a 640 bill. Don't think it's worth it if your doing simple taxes like mine. Just use an online service, it will most likely net the same results and cost much less, much less. The preparer was nice but I wish one of the people there could have let me know what choices I had or even how much the services cost. Honestly, I don't know why I paid, but I won't be going back. I've done my own taxes for years and thought they could get me a larger refund, which was wrong. Very nice people though very knowledgeable but as a business... I dont know
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March 2023 by Alexandra Johns
This was my first time getting our taxes done as opposed to doing it myself on TurboTax and I was super disappointed. It ended up costing over $400 and I spent over 2 hours in their office watching a man type in each number from my forms…something I could have easily done and much quicker than he did. The man preparing my taxes also gave me some very wrong answers (for example that I didn’t get the child tax credit because my daughter was less than 6 months) and luckily some nearby tax professionals overheard and saved me $2000 by fixing his mistake. Overall, I did not feel like the $400+ saved me any time or money and definitely did not make me feel more confident in my taxes. I also was blindsighted by the price as they advertise a much lower price but then apparently charge more if you have more forms? They didn’t tell me that until everything was done. I plan to do my own taxes on next year.
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February 2023 by Ryan B.
Got my taxes done at H&R Block-Rosemont, Sacramento last Saturday because it is close to my house. What they always tell you at the end of your meeting is that if you owe taxes at the end, you should elect "0" and "Single" on your W-4 form. However, first of all, the W4 form doesn't work like that anymore. You can only choose your marital status, "Yes" or "No" to the question do you work multiple jobs, dependent credit amount, and any additional withholdings you would like to elect. Plus, what they fail to tell you is that you are going to pay taxes, regardless if you do it throughout the year or in one lump sump at the end of the year. They should state if you can afford it, you should have more taxes taken out of each paycheck, so that you get a refund at the end of the year, because not everybody can afford to have the maximum amount of taxes taken out of their paycheck each pay period. They also need training on the new W-4.
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February 2023 by Riq Hebert
I wanted to reach out and express my appreciation for the work you did on my taxes this year. The process was seamless, and I couldn't have done it without your help. I especially appreciated the use of the online process, which made it very easy for me to submit all of my necessary information and documents. It was a great convenience and I appreciate the effort you took to make it happen. Thank you again for all of your hard work and dedication to ensuring that my taxes were filed correctly and on time. I look forward to working with you again next year.
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April 2022 by Amber Bulger
Lindy was so helpful and very kind. She made the process so easy and I appreciate the conversation I was able to have with her. Very personable.
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April 2022 by greg smith
very prurience. Accurate very sweet. young lady!
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April 2022 by Erin N.
We got our taxes done today by Lindy- she was incredibly professional, positive, efficient and kind- we will most definitely come back to see Lindy next year! We had an exceptional experience because of Lindy! The receptionist was very lovely as well- great place to get your taxes done!
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April 2022 by Mike I.
I waited 20 mins and even came 30 mins early for my appointment here and this lady decided to see someone who came in 20mins late for an appointment I see how you do business here.... Seems a bit prejudice toward Africans. Decided to do my taxes at another business and paid less fix your problems lady's.
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March 2022 by Anthony Trujillo
The Representative Lindy is excellent, friendly and is very knowledgeable and is able to get your taxes done and get you out of there. I have every confidence in her and have been going to H&R for years to have my taxes done.
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March 2022 by James Eckes
So easily done.. organized.. she knows her stuff!
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February 2022 by LaToya Bonner
She was a wonderful person whom explained everything
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February 2022 by I Newman
Overall professionalism and speed in which the returns were processed.
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February 2022 by Brenda P.
I had an appt. and evidently they were over booked. I left almost a half hour later. No one gave me an update as to how much longer I would be waiting. Will be going with another company.
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April 2021 by Brandon Scales
Had to wait 30 minutes past my appointment to be seen. Tax preparer was unaware of rules to prepare taxes for work completed in other states. Preparer took frustrations out out me and was not professional. The room was extremely warm and uncomfortable.
