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April 2023 by Richard Cary
It was a great experience. I believe my tax preparer was named Norella. She was excellent
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March 2023 by Scott E.
The most unprofessional company I have ever done business with. I called to speak with the Regional Manager after going back and forth with the tax preparer. The receptionist told me if I did not want to tell her what the issue was then that was my problem and hung up on me. After paying over $200 for a tax return, you would think they could provide a higher level of customer service. Save yourself a headache and money, go any where else and I'm sure they will be better than this joke of an operation!!
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March 2023 by Jean AhPuck
We had a very competent and friendly person to help us with our taxes. This is our second year with Jackson Hewitt tax service and we are very satisfied with them.
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February 2023 by Audrey Frazier
Amazing working with Jackson they always do great work with my taxes every year and this year the lady who helped me this year was really nice and she even got me back money and she was really friendly and fast and I had my youngest daughter with me and they had no issues with her being there so I just wanted to say thank you for your support and hope everyone comes to your place for their taxes best place in the game
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December 2022 by jahan masudi
I talked over the phone with Daniel and found him very professional individual, he explained every question that I had very clearly and with excellent customer care behavior! Keep up the good work.
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October 2022 by Violet Aguirre
I am very pleased with the knowledge and efficiency of my tax preparer ?
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October 2022 by Panther O260
Didn't explain anything and at the end of the visit is not what we wanted. Representative said would call me next day to see what can do and no phone call back and we can never can reach the office. Very disappointed
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May 2022 by Mike Degnan
I will never go back to to Jackson Hewitt ever again worse place I have had to deal with they mess up by putting the wrong last name with my kid so it doesn't go thur with the irs then they doesn't call to let me know I had to find out by going in to talk to some one on why it was taken so long again will never do business with them again I'm going to h&r block from now on
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April 2022 by Pam Runyan
My tax preparer, Anna, was friendly and nice. But I think a little inexperienced. But she made sure everything was in order and was thorough. As for the office(nothing to do with the workers), I was there for an hour and they have no water or beverages to offer. I did suggest she, Anna, let management know they should at least offer customers bottled water. Especially for the prices they charge! That was my only real complaint. I was not quoted the price I was charged. But all in all it was a pleasant experience. As my taxes were a little complicated and I didn't have to deal with them myself. I didn't get a refund, but at least I owed less than I thought I would have.Thank you, Anna, for making the experience a pleasant one.
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April 2022 by Daveson Lalimo
their service it's good and fast
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March 2022 by Barbara Githens
The entire experience was professional in nature. Representative was punctual, cordial, and well-informed. We were very happy with the outcome.
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February 2022 by Rob Baldwin
I had left my 2019 taxes undone for various reasons but after receiving a letter from the IRS I knew I was running out of time. Jackie helped me unravel and submit my 2019 taxes and it was way better than I thought it would be. It’s a huge relief to have this resolved and behind me!
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February 2022 by A Bates
It was a pleasure working with Gikkea! Gikkea was very knowledgeable and patient with answering my questions and very efficient with my tax filings! I looked forward to seeing her next year.
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February 2022 by Patrice Parker
the people are very good with with helping you
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August 2021 by Genevia Chandler
I dropped off my taxes like 2 weeks ago on a Friday at 3124 Arden way, Sacramento tax location. I have not heard anything about my taxes and have not received call back from my messages. They were given everything needed to do them.