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February 2024 by Elicia Chavez
Came for full service oil change, Ash helped us and has helped us in the past. Ash has extraordinary customer service, super friendly, personable and welcoming. We return to this location specifically for his amazing service! We were in and out in 30 minutes! Kudos to Jiffy Lube for having such awesome employees! 5 stars, 10/10, 100% recommend to anyone looking for an easy, outstanding experience.
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February 2024 by Keveena Byrd
Came here for an oil change. Arrived at 12:07 and didn’t leave til 2:08. Was told everything would take 50 minutes and I’ll be on my way in those 50 minutes. There was only one car ahead of me. However, no one came back to my car til after an hour and 40 minutes of waiting. A car that came after me was seen before me. I heard one of the workers say it was his mistake and that I should've been seen first but they didn't do anything to rectify the situation. I was there for 2 hours for an oil change. Not once did anyone apologize for the wait. They gave me $24 off my oil change but I don’t think that's nearly enough to make up for the time taken and the disrespect I received. Also, no one came and asked if I wanted my filter cleaned or anything topped off like they usually did. And I know I needed my filter cleaned. Never coming back here again
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February 2024 by Andy M
Good place for oil change. When I arrived there was 3 cars ahead, it took over an hour to get to me. I came for just an oil change. The people here are friendly and helpful. Overall good spot.
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January 2024 by Gabriela Luera
Could not have been an easier oil change. Done within 30 minutes and customer service was excellent. Will definitely be going back.
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January 2024 by Donald Steele
I got my oil changed there but I am pretty sure they didn't even changed the oil. All of my fluids are way low . I don't think they did anything but blow off my engine and cleaned the oil filter so it looked new.That's all they did
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January 2024 by Jeremy Marquez
Such a good lube job!
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January 2024 by Ro Diamond's
I don't know if he was the manager or not. But a guy named Kenny help me. And he was very helpful and explained to process to me I really appreciate his efforts.
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January 2024 by Tiffany Alonzo
Good service nice and quick
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December 2023 by Harry Criswell
I typically come here just for oil and filter changes. This includes the cabin air filter too. They are usually quick and they review the work performed when they hand your back your car keys. On-line coupons can be kept and used for other cars and future visits.
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November 2023 by Zharue Stephens
The wait was long, but the approach by the staff was friendly and they communicated effectively so I didn’t even care about the wait. The front desk associate helped suggest which oil change is good for my car as well as offered me water and directed me to the bathroom if I needed it. Great shop overall from start to finish 5 Star!
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November 2023 by Mindy Tutii
Best Managers and awesome staff. Highly recommend this place. Look for Ashley he is the manager.
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November 2023 by James Thomas
The staff are always great at this Joffy Lube.Fast work as well.Services: Tires
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October 2023 by Michael Orange
Cregan who helped me out was a great help in educating me on whats going on with my car, any recommendations said and reflecting on everything that was done and being able to teach me how to properly do certain things so that way in the future i can be aware of what to look for and what to do. An amazing employee and hard worker. Another crew member (didnt get name) who originally checked me in also helped show me how to use a certain function on my car that i wasnt aware of. staff team there in Sacramento at this specific location i went to were top tier and deserve not only raises but should be recommended for bonuses (if thats a thing) thanks for the great service and knowledge given to me!Service: Oil change
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October 2023 by Hedda Kortesmaki
This shop was very clean and the customer service was excellent! I am really impressed.Service: Oil change
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October 2023 by Burhan Nabizada
Didn’t explain I have to pay even it’s not pass or if I have to fix something I’ll have to pay twice the fee.Just inspection, I was told 20 minutes but took me 45 minutes, and anytime I go there they ask me to pay for something. Bad thing they said well, either I have to change it here or I have to pay twice the fee, even if I have to come back in 10 minutes. I got charged 20$ on a single wiper which is 7$ No more business here.
