KBA Document Solutions is a leading provider of business imaging technology and equipment service in the Greater San Francisco Bay Area, Central Coast/Monterey, and Central Valley/Sacramento. They specialize in sales, service, and support for Canon and Kyocera copiers, document management, mobile printing, and secure paperless fax solutions. Customers have praised KBA for their excellent customer service and helpful staff. One client noted the smooth transition during a recent copier upgrade, highlighting the responsiveness of the team. However, there were concerns regarding lease terms not being fully disclosed during the sales process. Overall, KBA is recognized for their dedication to customer satisfaction and support.
We have been working with Monte Jensen, and he has made all the difference in our experience. He is super responsive, willing to jump on a call to discuss any and everything...and willing to answer all of my emails!
November 2021
KBA surpassed my expectations during the great covid shortage! Not only did we receive our copier right away. The service from purchase to set up was top notch!
August 2021
KBA has been our copier service provider for years at our real estate brokerage. The support team is always very responsive and have been a huge lifesaver more times than one. Monte was able to find us some savings over competitors and we are happy with our extension of contract.
