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November 2023 by Michelle Wong
Sun and team have great customer service and ensured my car was well taken care of!
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November 2023 by Victoria Rodriguez
I had great service today. Was a little confused on my membership and a team member helped me with no problems. I am very happy about my decision with joining with a membership.Service: Vacuuming
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November 2023 by Lucia G.
Update: Got license plate holder and plate professionally installed. Went through car wash and it tried to rip plate and holder so that it was halfway bent AND partially pulled entire side pieces (on either side of grill) out. I was able to push one side back in but not the other which I will now have to take in to be repaired. Went to another car wash twice with no problems whatsoever (Montys in Elk Grove; they're great and first wash is free).
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October 2023 by J R.
2016 Lexus excellent condition 100% dealer serviced...passenger rear view mirror torn right off... total out of pocket cost $500.00....Completed Customer Incident Report - 224205...Quick Quack customer service Delilih said request denied no compensation and you can not speak to supervisor or manager or request a review..nothing ..not even a refund on the car wash....Refused to commit an act of customer service of any kind....
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October 2023 by David BL
Let me start off by saying I'm 35 years old, and not an old geezer remembering the "good ole' days".Today, 10/3/23, it was $26 for a single, top of the line wash.I have a good job and that seems very expensive.I used to go every two weeks back when it was Kelly's, just last year, when it was a reasonable $14-$17.$26 today people.Today, my car wasn't dry and had water droplets all over it when I left, and the passenger mirror was knocked backwards, which before, the gentlemen at the end of the Kelly's wash would towel dry and fix. I'd give a tip to them and it made me happy that there was job opportunities for them.Now this just seems like a cash generating machine. Lots of famcy advertising and no heart.The total wash was less than two minutes. For $26. And still wet when leaving.Would it be worth it at $15 a wash? Maybe.Would I do the membership for the top wash at $36? Definitely no.
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October 2023 by sandra merletti
Arrived at the Quick Quack and was greeted by a wonderful young man named Antonio. He was very kind and has a terrific smile. Fantastic customer service! Great job Quack. Thank you for a nice experience ?
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October 2023 by Erika Benton-Martin
I miss Kelly's car wash. Not pleased with my experience here today. The person who checked me in was condescending and rude while trying to convince me to sign up for a membership. Taking away the self pay option and towel drying was a terrible trade-off for the in-person check in. And on top of that, I feel like my car wasn't thoroughly cleaned. Several vacuums weren't functioning and there was only a little sign on the pole that was easily missed by me a multiple other people. Better signage would have been helpful.
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September 2023 by Waleed H.
I am a member and this is my go to car wash since it is closest to my house. Never had an issue and always enjoy coming in. But I'm writing a review because SUN was super helpful and kind during my last visit. Always appreciate it when staff take the time to give a good experience. Thank you!
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September 2023 by Michelle S.
I went to Quick Quack right before closing. I drive for Lyft and Uber, and it's important to me to have a clean car. Antonio greeted me and was a delight to talk to. He was professional, knowledgeable, friendly, and very helpful. It's refreshing to be treated so respectfully! I will definitely be back!
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September 2023 by Meech
Luv this car wash!!! Every location that I've visited ,we're very professional, and clean!!!I highly recommend them for your car washing needs...I'm a monthly membership subscriber!!!
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September 2023 by S. Jones
20 something dollars a month....unlimited washes.....can't beat it!!! Quick Quack is dope! For best results....roll through 3 times in a row.?....Your car will be hella clean!
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September 2023 by Nick Dunn
Used to be Kelley's, a couple things got worse when it rebranded, one they got rid of a mirror that was at the entrance that allowed you to see where your tires were lining up with the metal rails. Two they got rid of a human or 2 that would hand dry the car. Those humans were beneficial because there is always water and some soap left on the car because the dryers aren't very good. The people that do the prespray are hit and miss, some put very little effort into it.
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September 2023 by Janine B.
The customer service at this location is the worst I've ever experienced. I came last night at 8:30 and there was no one near the check-in - okay, fine, I have a membership. The parking lot is filthy smh and as I drive around I notice the two employees are having a conversation with a man who isn't a customer because he's on a bike. One of the employees (both male) is sitting on the wall near the showroom and the other is standing near him. I am sitting, unacknowledged as I'm interrupting their conversation. When the taller one finally come to "spray" my car, he does a half assed job of it and only sprays my grill - let's not talk about how he guided me in the the carwash. As he is walking away like he really did his job, I ask him, "can you spray my window?" He says "what!?" Looking at me like I'm dumb (by this time I'm pissed!), I say "you know what what nevermind I'm driving through again." he started the car wash while I was asking him a question ON PURPOSE. As I am coming out of the car wash, the guy that was sitting on the wall is hurrying to the front of the car, want to guess what he is doing? He placed cones in the entryway so I can't come back through the carwash! When all I had to do was run those cones down (I want to curse!)! It's 8:44 by this time and quick quack closes at 9 p.m. Did Quick Quack lose me as a customer? No, not this time because my normal location is Elk Grove at Bruceville and Laguna but I for damn sure won't come back to this trash.
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September 2023 by Morris Davis
The guy Nathan their was awesome! Best customer service at a car wash. He provided great customer service.
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August 2023 by Carla C.
Great big Quick Quack car wash on Meadowview Rd. Chose a basic wash for $11.99. Busy morning here. Fortunately there are maybe 20 stalls for vacuuming and detailing the car. Plenty of room to get the job done and no waiting after driving through the wash. There are vending machines for scents and towels... fancy!
