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September 2022 by Douglas K.
I have to start this review with the understanding that you know that I love KFC. I have been to probably 100 KFC's in my short 60 years. Having said that. This store is at the bottom. At 4 o'clock in the afternoon , they staff wants to tell you they don't have any original chicken. When you ask for a manager, any associate attempts to tell you that they are management and still don't want to help you until you press the point. This store needs corporate KFC to come out clean out the lazy culture that exists here. If there was any closer store I would go there. Help. P.S. the four people ahead of me were all talking that the last time they were here was going to be the last. Apparently were are all addicted to KFC and are gluttons for poor service
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October 2021 by Bonita Amaro
I was one of 2 customers.2 more came in after me.We all waited 10 minutes, or longer , for our orders.A 3rd customer came in while we were waiting for our orders .3rd customer was not acknowledged , nor was an apology given after he was kept waiting .
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August 2021 by Hollie Harrison
This is the worse KFC EVER. I work at UCD the customer service is horrible. It's never busy, never have chicken ready. The managers and workers are very rude. They roll their eyes, talk about the customers right in front of the counter. Management also joins in. They need to be shut down
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August 2021 by Bev HillGarrett
Ordered chicken meal and strips meal for self and coworker. Had to wait, was late back from lunch. Chicken and strips were overcooked, burnt and disgusting, this was on Monday, GROSS!!!! I have pictures. They tried to hide the gross strips under the fries. Never eat here!!!
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July 2021 by Jessica S.
GO TO ANY OTHER KFC EXCEPT THIS ONEBasically- we never received food- the staff kept telling us they were preparing it- we waited nearly an hour-finally the staff states, now they're out of everything- which we were actually pleased with this after seeing the state of the restaurant- it was absolutely filthy- roaches in the floor- completely disorganized including the staff - the staff appeared under the the influence of drugs and inebriated- we asked for a refund and they informed is call KFC- so we did.
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July 2021 by Chee C.
I came in today at 5pm, the restaurant was not busy at all. I waited 30 minutes for fresh chicken, but she mixed in older chicken with the fresh ones. The oil in the chicken smelled rancid and the chicken was a gray/color (not normal color) The oil was obviously old, tasted bad. My wife got sick eating it. The employee swore and complained about wearing the mask. The employees do not look like they want to work there at all. (slow like molasses). There were no napkins, no catsup or offer of any other sauce, no forks (1) for a bucket of 9 w/large sides, no butter/honey for biscuits! Will not be returning
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July 2021 by Josh O.
I give less than 1 star if I could. The car shop in the parking lot was tragic, the homeless people with pit bulls in the door even more tragic. Food was cold and terrible. Service was 3rd world style . Waste of money. Oh and we waited 10 minutes for chicken strips. Gross.
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July 2021 by L.T. FREEMAN
Terrible food and service. The outside of the store and parking lot looked like a homeless camp.
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June 2021 by Lilyana Duran
The nastiness and old food not cooked right people not dressing right for work or not wearing shoes and the manager gives employees cash from the register.. hate this place.
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June 2021 by Camalita D.
Ordered a bucket meal last night plus some wings because I really love KFC honey bbq sauce. We were short 2 pieces of chicken, a large coleslaw and the honey bbq dipping sauce. Door Dash was pretty cool about it and refunded us furure credit generously. I still had a strong craving for KFC honey bbq sauce, so tonight we tried again and we used our credit to order a big bunch of wings, biscuits and some sandwiches. The sandwiches tasted like rancid oil and even hot sauce couldn't cover it. There were only 2 biscuits but there should have been 4, they didn't include any of the requested bbq sauce, and the wings were barely drizzled with bbq sauce on the top pieces. But most of all the wings were all RAW inside. They could make people really sick and need to be stopped. I'm going to figure out how to report them because that is so uncool and reading these reviews it seems to be a regular thing for them to serve raw chicken
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June 2021 by Luis Yanez
Good service, but the chicken ? not the same.
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May 2021 by Leslee Shivner
Not so good. Pushy to order, didn't get sides with one of my combos, and had to ask for sauce to go with tenders.
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May 2021 by George Sears
Slow and mediocre. That's what happens when u hire based on affirmative action
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May 2021 by Jo Anne Stamps
My mashed potatoes bowl was great but my friend ordered a two piece white meat with cold slaw and mashed potatoes with gravy and only got one piece. We didn't know this until it was too late. We're disappointed about that.
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May 2021 by Victoria Christine Wendy
It’s a nice place to be and cool