-
January 2024 by Kay L.
Easy check in, appointment online and in/out. No wait time. The lab tech is very nice and it's a small office. No issues for me
-
November 2023 by Sage Heart
Neither one of the techs was able to draw my blood. There are no veins in my inner elbow, but Kaiser was always able to get it at my wrist easily and Labcorp techs said they're not allowed to do it at my wrist. They were very rude about it and actually one of them put a needle randomly into my inner elbow after I told her there was nothing there and she saw that there was no veins she was going into. It was just a totally blind needlestick. Absolutely ridiculous.
-
August 2023 by Sara L
Probably the worst customer service I’ve ever received. Firstly, they do not pick up the phone. The African American woman is very unprofessional and is not a good communicator . I drove to this place three times in one day. I got declined service first time due to their lunch break being around 11:30 , then around 1:30 I came back and got declined because I didn’t have physical identification with me, and then the third time I came back at 3:00 and I was told that drug tests stop at 3:00, when the place CLOSES at 3:30.
-
August 2023 by Josh S.
Type of Care: routine blood workOffice experience: good enough!Care Quality: good enough!Google Maps is weird and doesn't quite get you there as of Aug 2023. It's most easily accessed off an adjacent, larger road. Give yourself extra time if you've not been to the office before.I can understand why the reviews comment on the (lack of?) customer service. The front desk staff present when I was there appear to also be the routine care staff. They're no nonsense.Recommend making an appointment online (most streamline experience I've had with that type of service, better than my own primary care's portal system). Use the tablet to check-in, get in, out, and on with your day. More complex lab work mileage may vary, but I was satisfied with my level of care.
-
June 2023 by Eric Johnson
walked in, handed my order, signed in, and was finished in 10 minutes. Friendly staff, easy to find, and clean.
-
November 2022 by Debra R.
I mistakenly walked into the new Quest across the street and tried to check in before realizing I wasn't at Labcorp. No caffeine and fasting and running late and never having been to this Labcorp, I wasn't paying attention. Quest had a waiting room that was packed. When I realized I was in the wrong place, I crossed the street and walked into the correct office. There was one other person waiting and one person seeking a drug screen that apparently is not a service this location provides. I was greeted by a young woman who told me how to check in. I then ran back out to the car and came right back, and they were ready for me. I also had a text indicating so. Another young woman escorted me into the drawing room where she effortlessly collected the routine sample. I was out of there in just a few minutes.
-
October 2022 by Jeremy S.
I don't write reviews very often unless it was memorable whether it be a good or bad experience. I must say, I walked right in and was called right away. The specimen collector by the name I believe Sterling, J. was one of The funniest guys at a lab (or medical setting) I've ever met. He had me laughing the whole time. I'm glad I was able to urinate in a cup instead of my pants from laughing. Thank you for making this a fantastic specimen experience!
-
September 2022 by Mad ScienTEST
Let me start off by saying ive been dealing with quest for a very long time. Finally got fed up with their bs and found Labcorp. When I walked in the lady asked me for my paperwork, which I gave her and she said, oh it looks like your dr wants you to go to quest. I said Ill never go back. my last visit was an apt scheduled at 8:30. I showed up 10 min early and when I left 45 minutes later the 8am apt was still sitting there and they never called one person back. I was in and out of Labcorp in 10 minutes. Even had to reschedule my apt because of work, no problem with labcorp. Thank you to the two people at the front desk. Names always escape me, sorry.
-
September 2022 by joe blow
Let me start off by saying ive been dealing with quest for a very long time. Finally got fed up with their bs and found Labcorp. When I walked in the lady asked me for my paperwork, which I gave her and she said, oh it looks like your dr wants you to go to quest. I said Ill never go back. my last visit was an apt scheduled at 8:30. I showed up 10 min early and when I left 45 minutes later the 8am apt was still sitting there and they never called one person back. I was in and out of Labcorp in 10 minutes. Even had to reschedule my apt because of work, no problem with labcorp. Thank you to the two people at the front desk. Names always escape me, sorry.
-
November 2021 by Ray Villanueva
CHELSEY WAS GREAT with her service, very professional . . . not only with me, but with the others as well - as I observed while waiting for my turn. Unfortunately, the facility as a whole only gets two stars because the lady in the front, TABATHA, HAD REALLY POOR CUSTOMER SERVICE!!! TABATHA WAS RATHER DISMISSING OF PERSONS OF COLOR, perhaps it's her unconscious bias.
-
November 2021 by Thienbinh1411 Nguyen
Bad service! The guy at the front door very rude and his behavior is too bad to service. What kind of service do not want to talk to the customer???Nerver come here again
-
October 2021 by Nikki P.
This place caught on fire apparently. A week ago so they are closed. If your there from a drug test for work. Don't follow the sign on the window! They don't do drug screening for work. Was there on October 26,2021
-
October 2021 by Yonnie C.
I had to drink 4 cups of here in order for my blood to come out. They have a huge tank available for those that need it. Then I waited about 7-10 minutes for the blood draw so water can work its way into my system. Finally got the blood!
-
September 2021 by B Hernandez
I read the bad reviews, and I already was getting ready for a bad time. Boy was I wrong. The guy at the desk was cool people, he conversated with me while I waited and was polite. The lady in the back was kind, funny and good at what she does. I did not see rude people here. They are not servants they are humans and if you treat people kind you most likely would be treated the same way. They do offer appointments online for those people that don't like to wait.
-
August 2021 by Tenaya Ma
Got a same day appointment for pre-employment screening. I got in before my appt & out in less than 10 minutes. Rochelle was professional & friendly. I had a good experience.
