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December 2023 by Michele Gomez
Went in for a free service at 430. Benjamin the Manager was extremely helpful, friendly and efficient! although they were closing soon and had a few cars in front of me he and his team quickly handled my tire issue! Luv Les Schab!!!
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October 2023 by Latisha Jamerson
Update: I went to Happy Tire and was done in less than 10mins. Lesson of the day, Don’t waste hours waiting at Les Schwab when there is more honest and competent businesses down the road.I should have saw all the poor reviews about their communication before wasting my time coming to this place. I called early morning, spoke to someone and explained the circumstances who said it would be a $10 install. I get there and the manager refused to do the work because it was fixed somewhere else which was explained during the phone call. I suggest you find a tire place that won’t waste your time instead of coming here.
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October 2023 by Mr.T Ng
First time was good,But Second time, I couldn't talk to any staff here. No one at the front desk for over 25 minutes and I had to move to Amerca’s tire.
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August 2023 by Antonia Pineda
thank you Les Schwab ! i was struggling with one of my tires for few days, but thank you to the awesome service that i receive from Romeo one of the workers at this location i can relax now! Thank you again ?I recommend going here ?
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August 2023 by Orph
Benjamin was the best. Helped me out with a quick look at my tire even though he was busy with other customers. 100/10 would recommend. Thank you
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July 2023 by Nina L.
A shout out to Romeo for his exceptional service !!!!!Even though its only air adjustment to all 4 tures he was very accommodating!
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July 2023 by Olivia T.
Chad, Ben, and Romeo were all super friendly and insightful employees! I really enjoyed my experience there and will be going back, thank you guys
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June 2023 by Eiam O'Brien
Friday night, I got off work around 5:40 pm and realized as I was driving away from work that my tire had an issue. I pulled in with a *totally flat* tire right before their closing time. ?They didn't bat an eye and helped me, even though they were about to close! I felt so bad, but I was in a pretty sticky situation. Romeo was so friendly and helpful toward me. I was able to get 4 new tires put on for a reasonable price and I was so relieved to be on my way home. I would highly recommend this place and I will be back for sure!
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June 2023 by Billy Saeteurn
Called them to see if they're able to patch a tire for me same day and told me yes. 3 people ahead of me. I dropped off the wheel and tire itself (not even on the car) and took over an hour for them to patch the one tire. Definitely not coming here again.
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May 2023 by gearbie
Came in for my tire rotation warranty. Started the day with Taylor B the front desk not able to find my records when I gave her my phone number 7 times. Then when she was able to find it tells me there's a 3hr wait okay that's fine. I gave her my keys and she goes and walks around my car. 3 hours past by with me waiting in the shop a mechanic comes to me and says sorry we cant rotate your tires because the side of your front tires are bald. He also wanted me to sign a release of my vehicle. For what? you didn't even touch my car. 3 hours of me waiting for them to do a 10 second visual and refuse my warranty. Last time I will ever purchase tires from Les Schwab. "Life time warranty" does not actually mean "life time" my fellow Neighbors.
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May 2023 by Joline M.
Major shout out to RYAN!!! I seriously got the run around all morning trying to figure my tire out!! He was super willing and really helpful and eliminated my stress by helping me fix my problem!!! Thank you so much Ryan for your amazing efforts , I truly appreciate your help!!!
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April 2023 by Moon Light
My family and I have been coming here for since 2011 and they have always gone far and behind every visit. I was helped by a young lady named Taylor who kept that same family friendly customer service my family is used to. And today is her first day, says a lot about the great management and attention to the details in customer service. Thank you les schwab
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April 2023 by Amanda H.
Terrible upselling. Took my Tesla here yesterday because a tiny nail was stuck in the tire and the worker told me they were unable to patch it and I have to buy a new tire from them because they cannot get the tire off teslas?? I thought this was a little sus so we decided to ask America tires down the street and they laughed and said Les Schwab was tryna get us to buy a tire. America tire ended up patching our tire for free with no hassles. TERRIBLE service here. Now i know never to go to a Les Schwab. Tried to hustle us instead of helping.
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March 2023 by Ozzy B.
Do not buy a car battery there! I had a situation where I bought a new car battery there and less than a year later it went bad. My daughter took the car to college in Santa Barbara and had to have the car towed to the local Nissan because the battery was dead. There is no Les Schwab in Santa Barbara. She could not drive around with the old battery in the trunk witch was heavy and leaking acid. They told me that if I wanted any kind of refund that they would need the old battery back. It is standard that if you purchase a car battery, you need to leave the old one or pay an additional core charge. So I wasnt able to bring it back to them. I wasnt going to have my daughter ride around with it in the trunk until she came home from college. I used to really like Les Schwab but probably not going to buy any more Batteries from them!
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February 2023 by Dre H.
The Les Schwab on elk Grove in Florin gave me a very exciting experience. I appreciate it how they didn't take advantage of me. Instead, they explain to me what the real issue was and then released my vehicle. Absolutely free of charge. I will always recommend this location for anyone in the need of tire services Five stars. I will also be returning if I need any additional services. Special shout out to Chris for taking the time to service my vehicle and explain in detail what the main issue was
