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February 2024 by Justin Satchwell
I am so, so impressed. I was a walk-in at this location with a nail in my back left tire. They told me realistically 45 minutes to an hour and it took exactly that long. Store was clean and comfortable, complimentary coffee. They also comped the tire patch because it was my first time in, I don't know if they do that for all first-time customers but I could not have asked for a better outcome. Thank you guys so much, I have honestly never had a better car-repair-related experience in my life.
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February 2024 by Tom Franklin
Their commitment to customer service is unwavering no matter what location I go to. When I talk to someone about my issues with my vehicle I always know that I'm talking to somebody who has knowledge and if he doesn't have all the answers he gets them. Still number one after all these years in my book. Great job!!
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January 2024 by Nick Coupe
Always a very helpful, speedy, and friendly staff.
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January 2024 by Sam Stewart
Very friendly staff. I got a metal object in my tire that I purchased at a Les Schwab. Took over 2 hours to get it fixed. I've been in other locations that do flat repairs right away when they have purchased for Les Schwab.
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January 2024 by Vadim Balev
These guys are great.
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December 2023 by Kristina Kendrick-Clark
Steve was quick and friendly! I always come here for my car needs and they are always nice and friendly. Highly recommend!
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December 2023 by Josh Maestas
Great experience, took car in for a flat repair, tire rotation and balance, and alignment. This was a walk in service so they did keep the car until almost closing. No complaints as I expected this due to the alignment. Thank you for putting the spare away properly.
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December 2023 by Garry Young
Tire pressure light came on , they adjusted tire pressure, light went out. NO CHARGE!Will be gong back for other work as needed
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October 2023 by Russell Ellis
I just pulled in right before they were closing and the young lady behind her desk pops her head up and asks if she can help me and I explain that I had picked up a nasty bolt that was big enough to be out of the side of Frankenstein’s neck it was so big! So, she smiles and says no problem and her and her wonderful crew stay after hours to make sure that this ol’ billygoat gets home safe! They stand way above the standard and set their own mark. They are pretty incredible people here in the Bradshaw shop. I have been a customer of Les Schwabs for years and will do so for many many more!!Thank you all!Russell EllisFour Winds Collision AppraisalOwner.
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August 2023 by Igor Khmyz
Very unprofessional. I spent $3k on front end suspension work for my truck here and put my trust in them. I get my truck back and I see one of my abs wire brackets is missing and in place is a brand new zip tie. I also saw a bolt was missing from the wheel hub. The wheel hub holds the entire front wheel attached to the truck with 4 bolts and one was missing after they worked on my truck. It’s very dangerous, not only for me but for other drivers on the road if the hub were to fail because of the missing bolt. Talked to the manager and was told the abs bracket “snapped” and that the hub bolt was already missing. They did not inform me of this when I picked up my truck but they knew about it, the manager himself admitted this. There is no excuse to not inform a customer of such things. These guys are not professional and can screw up your car even worse than mine, which can cause you or someone else on the road to be in serious danger.
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July 2023 by Patrick B.
I had a flat tire and needed it repaired asap. I scheduled an appointment online and I was seen right away. They told me it would take an hour for the inspection. Les Swab was fast, friendly, and efficient. Thank you! I will definitely come back to this location again
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July 2023 by KEN MURRAY
These guys are the greatest! Full front end repair & alignment in one day. Would recommend!
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June 2023 by Karen C.
The other day when driving my car I heard the dreaded bloop and seen my right rear tire was low--as close to Les Schwab went there & they added air to all four tires for me.Today drove half a block from my home--the bloop happened, right tire low again-- they were really busy today but said they'd get my tire checked out. Sure enough they found a small screw in my tire and were able to patch it--hurray!!! I was also pleasantly surprised when told there was no fee for this. Wow--that is really great service and when I need tires or other related service--I'll come to the Bradshaw location.Great shop with great workers.
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June 2023 by EMilio " iAM " Mils
A screw in the attire will mess up your day real fast. I came expecting to get my flat tire taken care of, but I didn't expect to learn a few things as well. I feel like I could fix my own tires in the future. I won't, but I like to know that I can. LolI had my car towed in and was checked in by the time the tow truck pulled away. I was greeted upon entry and charged nothing upfront for my one flat tire repair. I also mentioned that the other tires looked low.First, I walked in without an appointment and was helped right away.Second, Tim is a good man and a quality employee. Dare I say, he exudes the Les Schwab ideal to it's core. Kind, courteous and knowledgeable. He didn't make me feel stupid when talking to me about car stuff.Third, as Tim and I were talking about the tires, I mentioned that I did not have a tire pressure gauge and he literally pulled one out of his pocket and gave it to me. That was everything! That gift that he gave me was more than just a tire gauge. He earned my loyalty.Forth, Tim told me about The screw he found in the tire and said I was locking that he was able to repair it and I didn't need a new tire. He also told me about balanced tires and how they can cause issues that I had experienced and had not even mentioned to him so I know he wasn't pulling my leg. I decided to get all the tires balanced, and checked for leaks and $17 a tire.I could not be more pleased with my visit and I'll definitely be stopping here for any tire needs.
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May 2023 by Amy N.
This place is a solid 3 stars from me. My boyfriend took his work van and my car in the same day to get checked. For my boyfriend, the service was quick and attentive. They were able to patch his tires within a couple hours and it didn't cost a lot either.For me, one of my tires kept lighting up as low tire pressure in my car, so I decided to take it in the same day as my boyfriend. They called saying that both rear tires needed to be changed, which I was more than fine with after we called Costco to compare prices. Les Schwab was charging significantly less. So I took my car in a couple days later after making an appointment with the representatives. When it was time to pick up my car and pay, they also let me know that the rear shocks were leaking too and gave me a quote for it. They didn't push me on the rear shocks - which I greatly appreciated, especially coming in as a girl who doesn't know anything about cars. I didn't say anything about the rear shocks. I just paid for the tires and left. My dad's a mechanic in San Jose, so I called to let him know I needed the rear shocks changed for when I came into town. He ordered the parts for me then I took my car to his shop the next weekend. I ended up finding out that the rear shocks didn't need to be changed, and that they were still in good condition... I felt bad because my dad had ordered, paid, and changed the new ones already when it didn't need to be... Now I just tell people I almost got "les schwabbed" whenever I tell this story haha. They were great on helping me and my boyfriend fix and change our tires though!
