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March 2024 by Cheri H
Really nice place... Super clean, safe area.All the people that work there are super nice and very helpful...
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March 2024 by Dan Bradshaw
Clean facility, great staff. Can’t ask for more, Nick has been more than helpful during my stay.
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March 2024 by Catalina Ortiz-Chaney
Very friendly and informative— easy and quick to do business here. Very clean facility. AND: they take care of 2 stray cats. Michael ???⬛?⬛?
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December 2023 by Sarah Holloran
Moved in and about three months after, decided we needed more space. Spoke with Nick and Rima who recommended that we do a simple unit transfer. They explained the process perfectly, had all the documents ready to be reviewed and signed, and answered all my questions. Took maybe 5 minutes from start to finish. We're now moved into a larger unit, have plenty of space for all of our personal belongings and business essentials. Nick and Rima manage and run a great facility. It's clean, safe and well lit, and knowing there's security on the premises patrolling every night, really does give the added peace of mind.
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December 2023 by Rachel Davis
I was helped today by Rema, who was exceptionally professional, knowledgeable, and friendly. This company needs to consider themselves very lucky to have her! Overall, the process was quick and smooth. Job well done.
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December 2023 by Rebecca Chewning
Nick has great customer service! I have been a customer for 1+ years and needed a larger unit. Nick was fantastic with helping me navigate the details.
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December 2023 by jared zimmerman
Quick and painless signing process, Nicholas was helpful and informed me about all the fees and costs
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November 2023 by Izzie Ramos
I will NEVER use LifeStorage again. They took advantage of me from the start. Be wary of their "deals and discounts," because you may end up paying way more than you anticipated.I chose this location because of their online "deal" that stated I could get a 10x10 unit for $119.99/month. I reserved the unit over the phone. When I got to the main office to sign the contract, the employee selected a unit for me and assured me multiple times throughout the process that I would pay $119.99/month after the first month, as stated in the deal. When I received my next bill, it was for $174.99. I called to have the bill fixed, but that same employee said that I did not select a unit that had the "deal." I informed her that SHE was the one that selected the unit for me (I had only reserved it over the phone), and she simply stated "I don't remember that." She would not help me, and she would not refer me to a supervisor.I was forced to keep paying that price on the unit because I was out of state for 6 months. If the employee made a mistake, customers should not have to be the ones literally paying for their mistakes. Otherwise, this is an example of a "bait and switch" scam.About 5 months later, my bill went up to $274.99. I called to have that fixed, paid $194.99, then spent the month having my belongings moved out of that place.I waited until I had all of my belongings moved from that unit to post this review. I do not trust this place at all, and I am very upset about my entire experience with them.
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November 2023 by Ramneek Kahlon
Super helpful staff! Rima and Nick were amazing and accommodating to our needs! Definitely recommend.
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October 2023 by Aurva Roy
Great building, very secure units, and open for long hours. Staff is very friendly as well. Highly recommend to anyone in Sacramento!
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September 2023 by Princess W.
Horrible!!! After only 3 months of storing my items my rate went from $175 a month to $222 a month without notice. The rep lied and said they increase their prices annually, which is odd because when I moved into the storage unit I had met a lady who said her prices had just gone up so that was about three months ago. Also my cousin said her prices go up about every few months a few dollars here and there. Currently looking for another storage this is highway robbery. Furthermore, I have a indoor unit so the price is certainly not worth it.
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September 2023 by Jennifer Rios (Penne)
The lady who helped us getting settled in was very nice and informative when it came to hours of usage and made the process very smooth. Over all the storage units looked spacious, there was equipment that made moving heavy stuff easy and look forward to continue storing here.
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September 2023 by Sterling E.
Our company has rented multiple spaces in this location for years. We have experienced a number of break ins over night with no ability to access security footage. Staff has always been helpful and supportive with day to day needs but unable to assist in a meaningful way with the theft and damage.
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August 2023 by Larry Gromer
We just rented the unit a couple days ago, and the interaction that I've had with the staff has beed nothing short of Stellar! From renting the unit, to getting our locks on the doors...the process was easy peasy. Very happy so far. ?
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August 2023 by Steve W
Rima is the best!! Never ever have any issues here. Best secure storage in natomas
