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April 2024 by Myrium R.
Mat! I went there feeling really ill but you certainly put me at ease! My experience has been questionable due to observing questionable procedures! hands down you did what you said and dig into the underlying problems! as you can see I'm not driving too much but I absolutely love my 2020 Subaru Outback touring model! I've many card but hands down this is #2! but more importantly you took control and brought my baby back to life. I'll never postpone having a battery replaced especially since none of us know how to work one! My grandkids and kids are all so happy! thank you a million times! you are an asset to Maita Subaru! thanks! Myruim R., MSW
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October 2023 by Shadow Universe
Awesome parts department that has had the parts I needed more than once. Very helpful and knowledgeable. Check out their well-stocked Subaru swag section, they have all kinds of cool goodies to trick out your lifestyle and car.
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August 2023 by Michael Dennis
Service department was great and efficient, adding upgrades to my recent Subaru Crosstrek purchase! Always amazing!
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August 2023 by Lyubov Golovey
Very nice, helpful, intelligent people work there
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June 2023 by Jesse Dalton
Having car troubles. That freakin stinks. But that's not their fault. They're taking great care of me. Very friendly. Quick assistance. Patient and reasonable. This location is large and has a lot of amenities. If you have a Subaru car, bring it in here! They know what they're doing.
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June 2023 by james hawkins
this place saved my car. i needed a catalytic converter the local dealer wanted $1000 more for the part than was listed on the website.... worth more than the car. i got ahold of these guys at Maita subaru and they got me the same dealer part not for $4800 that the local dealership wanted but $2500 instead. Needless to say i'm very happy satisfied and pleased with the service i got. The parts department even reached out to me to make sure the part was correct prior to shipping.
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June 2023 by Monica Robinson
First time at this location. Every one was friendly. Good customer service. Kept me informed of everything and gave details on what was being done.
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May 2023 by Ella H.
I spoke with Andy over the phone to discuss parts. I truly appreciated the time and attention he gave. Plenty of specificity if exactly what was needed so I could order all the proper moving pieces.
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January 2023 by Dave K.
I want to thank my service rep John Peska and all the people in the back for the service. John was knowledgeable and helpful. And the service people were quick and efficient. There was a problem with my battery, and they handled that extra issue quickly. Thanks. You're professionals.
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January 2023 by Pamela P.
The staff is very nice and responsive. Service department is very helpful- I ran over a box of nails and they took care of me.
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January 2023 by steve tarvin
I ordered parts online, quick and easy, parts arrived in 2 days.Thank you Maita Subaru
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December 2022 by Peggy P.
I ran over a truck tire with rim and wrecked the drivers' side wheel, strut, etc. I spoke with Jacob and he was very friendly, professional and efficient . My Nationwide dealer was able to coordinate the repairs needed with Jacob seamlessly. I had my car back very quickly. Some of the referrals given to me were 2-4 weeks out. My repair is guaranteed for 1 year, and I believe any alignment, unusual tire wear, other problems from this would show up in that time. Thank you Jacob and Subaru. I will be using your company for my Subaru from now on.
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December 2022 by Cyndi I.
Oil change was due and needed to switch out my blades and have my under 36k service check up completed. I called and was scheduled to come in next day. I drove up and Justin immediately took care of me, super friendly and professional. I mentioned that I had a 7 year warranty that covered specific items, so he made sure to address those needs, assist and direct me to the correct number so that I could update my mailing address as well. The location is amazingly clean. There are places to sit down and work or read while waiting, plug in and utilize free internet. I was also very surprised to see a small deli located inside. Customers are well taken care of. The bathrooms were also very clean.
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November 2022 by Natalie M.
Will was the best salesperson we could have ever asked for! He was friendly, honest, and accommodating. Thank you for getting us through the car buying process in a timely and stress-free manner.
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November 2022 by Elizabeth O.
I would like to give kudos to Service Provider David White. If I could give more than 5 stars, I would! I brought my car into the dealership because my check engine light turned on. It turned out to be a huge fix due to an oil leak. David provided outstanding customer service and gave me prompt updates about what was wrong with my crosstrek and the work that was being done. If you ever go to Subaru for a car service, I recommend seeing David. Thank you, David!
